上海招聘

Brand Union 扬特品牌同盟

Title: Account Executive
Reporting To: Associate Account Director

Role:
■ To provide full support to the team to ensure clients receive best practice service.
■ Be second point of contact during project, ensuring teams are fully informed of project at all times. Support the team in pro-actively and continuously managing communications, timings and budgets.

Key Responsibilities:

Account Management:
■ Take client phone calls in absence of team; advise team of calls
■ Checking emails in the absence of the team and responding

Project Management:
Manage the Administration:
■ Work with team to create work plans, budgets and timings
■ Ensure all documentation is copied, and circulated to team
■ Open ongoing job/stage numbers and advise the team
■ Ensure files are up-to-date
■ Organise courier deliveries, and ensure correct contents go to client
■ Ensure all ongoing client requests are billed to client
■ Produce monthly billing summary
■ Work with manager to create budgets and timings
■ Ensure files are up to date
■ Organise courier deliveries and ensure correct contents go the client
■ Work with Client Team to translate and/or write Creative Briefs to ensure the successful delivery of an assignment

Manage the team:
■ Ensure design/digital studio are working to correct job and stage number
■ Assist manager arrange transfer of work between team and Creative Studio
■ Help to ensure attendance of full teams at all meetings; prepare the room and bring all necessary paperwork to the meeting
■ Assist manager brief design/digital studio of any ad hoc client requests i.e. bmps, pdfs, cds ISDNs etc of work

Manage the Brief:
■ Attend internal reviews of work – take notes etc
■ Assist manager chase clients for technical information, products, requirements etc
■ Assist manager take notes in any meetings attended to ensure contact report is written and distributed to team with 24hrs of meeting

Manage the Finances:
■ Assist manager raise ongoing estimates for any additional fees/costs in agreement with AD
■ Be aware of any discounted/favoured rates that a project may be working to
■ Ensure all on going client requests for files, pdfs CD-Roms are billed to client
■ Assist manager monitor fee and cost spend against estimates on weekly basis; chase finance department for copies of invoices, couriers etc
■ Assist manager advise billing status to accounts departments at weekly billing meetings
■ Support debt collection efforts

Production:
■ Assist manager manage the production process on a day to day basis
■ Collate all required client information – print specs, copy, print contract details etc
■ Create artwork schedules and timing charts
■ Liaise changes and information between production/design studio and client team
■ Book third party origination artists; raise purchase orders etc
■ Ensure delivery of artwork to correct destinations with final signatures
■ File all artwork

Main Requirements:
■ Bachelor Degree or above
■ 1-2 years agency experiences or equivalent
■ Excellent communication skills with proficiency in oral and written English and Chinese
■ Possesses maturity and judgment skills necessary for client contact
■ Ability to manage client budgets and deadlines
■ Good research, writing and editing skills, as well as the ability to interact with clients professionally.
■ Good anti-pressure ability
■ Basic skills with a strong willingness to learn good presentation skills and techniques
■ Ability to support and actively participate in presentations

What we value in our people:
■ Passionate about being the best at what they do, serving their clients and making a measurable difference.
■ Ideas and expertise are their lifeblood. They create bold ideas and have the expertise to apply them successfully.
■ Relationships lie at the core of their professional life. Through understanding and respecting the views of their clients and colleagues helps them to build strong relationships and solutions.
■ They value integrity in their colleagues and in the way they conduct their business.
■ They have ambition for themselves, their work and for the company they work for.

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