上海 [切换城市] 上海招聘上海物流/仓储招聘上海物流专员/助理招聘

Analyst, Customer Delivery Assurance

沙伯基础(上海)商贸有限公司

  • 公司规模:10000人以上
  • 公司性质:外资(非欧美)
  • 公司行业:石油/化工/矿产/地质

职位信息

  • 发布日期:2014-08-17
  • 工作地点:上海-浦东新区
  • 招聘人数:若干
  • 语言要求:英语熟练
  • 职位月薪:面议
  • 职位类别:物流专员/助理  

职位描述


Customer Delivery Assurance Administrator - L5 is responsible for all the coordination of direct shipments, land transportation within China and shipments in/out of China Storage/WH facilities to customers in China. He/she generates orders, monitor and tracks shipments until proof of delivery and manages payments including reports for claims related to Shipments' contaminations. The scope of the work is all Land and marine transportations in China WITHIN Performance Chemicals SBU WITH the objective of delivering products in a timely, accurate and cost effective manner, preserving product quality.

Responsibilities include creation and maintenance of customer profile; planning and scheduling shipments; all necessary documentation pertaining to order; developing accurate transport forecast to support transportation plans; managing and reporting claims related to shipping (shortage/overage/demurrage); executing shipments to overseas locations; nominating vessels, monitoring shipping loading and delivery operations; maintaining relationships with shipping lines; and coordinating KSA or other region direct transportation to China; issuing of invoices, debit/credit notes; preparation of sales reports. He/she also manages the administration of SABIC's insurance program. The scope of the work is WITHIN SABIC's logistics strategy and procedures WITH the objective of improving on-time lifting/delivery and minimizing logistics cost.

1. Maintain and Creating Customer Profile

Maintenance or creation of Customer Profile on our Customer Management System (CMS) system liaising with Finance Department.

2. Sales Order Creation

Issuing of sales order, create financial documents, order change and maintain receipt for 3rd party sales order and confirmation upon Sales Manager instruction. For annual contracts, ensure sales order is similar to annual contract terms. If necessary, preparation of Performance Invoice and send to customer for confirmation and open invoice. Generate SAP orders, process sales order reports and advice relevant Internal partners for shipping booking. If necessary, send annual or sales contract to legal department for review and communicate with customers.


3. Financial Documentation

If necessary, preparation of Performance Invoice and send to customer for confirmation and open invoice.

Prepare L/C review forms and send to Credit Department for checking of bank standing. Preparation of shipment documents for L/C negotiation and dispatch to banks and customers. Issuing of Debit / Credit note regarding price changes, short or over shipped quantity, demurrage and other shipment related changes in accordance to finance. Sending copy of Invoice, Bill of Lading, packing list and other relevant documents to accounts department.


4.Transportation Capacity Planning

Develop accurate transport capacity plan (transform planned volume into transport legs, calculate planned logistics capacity units, consolidate orders by destination, control marine asset utilization) based on aggregated SBU requirements on a monthly basis to support the creation of feasible and reliable transportation plans IN ORDER TO ensure timely delivery of shipments and customers satisfaction within optimized costs at agreed service levels.


5. Strategic Sourcing

Collect sales order and communicate with Sourcing & Contracting regarding logistics capacity needs; and Communicate the triggered execution plans to all relevant parties IN ORDER TO ensure proper availability of logistics capacity.


6. Shipment Scheduling

Tracking new and existing orders in the system, select service provider, schedule orders, create shipping schedule, Fully inform all parties of shipping schedules and changes as and when they occur IN ORDER TO ensure on time delivery.


7. Logistics Operations and Continuous Improvement

Monitor performance of shipping logistics to avoid claims related to shipping (demurrage or off spec events and shortage/overage) and provide directions in case of operational interruptions and approve or escalate resolution as required, participate in the Logistics review IN ORDER TO ensure continuous delivery of logistics targets.


8. Execution and Payments

Analyze and justify claims and trigger order for payments IN ORDER TO dispute incorrect claims and to process payments swiftly and according to regulations.


9. Logistics Operations

Execute all shipping related duties for shipments to overseas locations from Asia, create outbound delivery, create shipments, receive ships as per planning, support in swap arrangements, prepare lifting plan and issue Letter of Indemnity for discharging products until cargo arrives to customers IN ORDER TO optimize the execution of shipments to overseas locations.


10. Vessel Nomination

Nominate vessels and send nominations to sales and affiliates IN ORDER TO communicate vessel capabilities.


11. Monitoring

Monitor location of ships during voyage, diversion of vessels/change of vessel rotations, and smooth Full running of vessels and deliveries as per plan and requirements IN ORDER TO maintain a record of location of SBU volume


12. Supplier and Customer Relationship Management

Maintain relationship with customers to ensure customer satisfaction; shipping lines and to record performance and KPIs to IN ORDER TO maintain required quality standards of logistics providers.


13. Coordination of Direct Transportation From or To China

Support Customer Delivery Assurance Manager L4, as required, regarding the active communication with customers, SABIC's HQ Sourcing & Contracting Department and service providers in relation to volumes shipped from the KSA directly to customers in Asia IN ORDER TO promote and facilitate effective transportation of SABIC's products to its customers in Asia.


14. SABIC’s Insurance program

Assist in the preparation of the yearly renewal of SABIC's consolidated insurance program and support Customer Delivery Assurance Manager, as required, in the handling of claims related to overage and shortage IN ORDER TO remain insured and compliant.


15. Monitor Payments

Working closely with the finance team to ensure prompt payment by customers on outstanding invoices, especially open credits, and bring to attention of sales team in the event of overdue.

16. Sales Reports

Preparation of relevant sales report from record or export from SAP with order details (such as customer name, SAP sales order #, quantity, price, value, etc. …)

17. Other Duties

Other duties as and when assigned within or outside of the CDA scope if business required.


18. W/H management and reporting

Report all WH activates and coordinate with Polymers SC regarding our product stored in WH.

19. W/H costing

Review all invoices for our product based on the contract signed by Performance Chemical/Polymers.

20. Reporting

Report frequently all information and performance to Reagan and HQ.


REQUIREMENTS:
Recognized Tertiary Education (Diploma holder or Degree holder) from recognized polytechnic / university.
3-5 years of experience preferably in shipping, logistics, supply chain or operations.

公司介绍

关于SABIC
沙特基础工业公司(SABIC)是全球领先的多元化化工企业,在聚乙烯、聚丙烯及其他高端热塑性塑料产品、乙二醇、甲醇和化肥制造领域均处于全球领先地位。

2013年,SABIC的净利润达253亿里亚尔(67亿美元),销售收入总计为1890亿里亚尔(504亿美元)。截止至2013年底,SABIC的总资产达到3391亿里亚尔(904亿美元)。

SABIC的业务部门包括:基础化学品部、高性能化学品部、聚合体部、创新塑料部、化肥及金属品部门, 业务遍及全世界45多个国家,拥有4万名员工, 并在沙特阿拉伯、美洲、欧洲和亚太地区设有制造基地。SABIC科研资源丰富,全球共有19个技术与创新中心,分别位于沙特阿拉伯、美国、荷兰、西班牙、日本、印度、中国和韩国。

SABIC创立于1976年,总部位于利雅得。沙特阿拉伯政府拥有该公司70%的股份,其余30%由沙特阿拉伯以及海湾合作委员会其他成员国家的私人投资者所有。
 
关于SABIC大中华区
自上世纪80年代进入中国,中国已成为沙特基础工业公司(SABIC)亚洲企业增长战略和持续投资的关键动力与核心。目前,SABIC已在大中华区设立18个办事处并拥有1300名员工,分别位于北京、上海、成都、重庆、大连、广州、杭州、青岛、深圳、苏州、厦门、天津、香港及台北。

SABIC在上海、广州(南沙)和重庆(于2014年建成投产)拥有三个工程塑料共混生产基地,同时SABIC和中国石油化工集团公司在天津合资共建了中沙(天津)石化有限公司(SSTPC)。

2013年底,体现顶尖技术水平的SABIC上海研发中心正式落成启用,其初期投资达1亿美元。研发中心致力于开发下一代创新技术,并为其在中国和该地区出现紧急问题的客户提供解决方案。


更新至2014年10月1日


如您想了解更多公司信息,欢迎访问SABIC前程无忧官方招聘网站: http://sabic.51job.com/

联系方式

  • Email:hr@sabic.com.cnPurpose
  • 公司地址:地址:span上海市秀浦路2550号