上海招聘

As the most frequent point of contact between customers and Croda, to ensure that customer orders are promptly and efficiently processed through to fulfill in accordance, as far as possible, with the customer's requests.
? Co-ordinate the activities of all internal & external departments (Accounts, Sales, Warehouse and Transport) involved in the order fulfillment process.
? Ensure the order is accurately entered in the system and progressed.
? Provide timely and accurate information about the order to the customer.
? Check product availability and liaise with factories to ensure fulfillment of the order on the customer's required delivery date.
? Creatively identifying possible solutions in the event of insufficient product availability
? Ensure compliance with Croda's credit control policy.
? Promptly, firmly but politely informing customers of any credit or account issues that are preventing acceptance or progression of an order
? Keep customers informed of any changes in the timing of their orders due to production or other problems
? Help to reduce slow moving stock and working capital by regularly reviewing concessional stock and offering this stock to suitable customers
? Develop to maximize revenue collection by regularly reviewing blocked and out-standing orders
? Support improvement of the order fulfillment process by raising issues and contributing suggestions at internal meetings
? Promptly dealing with any complaints a customer may raise
? Assist sales team to place sample order and ensure the sample delivery to the potential customers.
? Organize documentation in order to meet the local customs clearance requirement.
? Prepare monthly & quarterly sales data report if request

Requirement:
? Self-motivated
? Able to work to deadlines
? Understanding of I/E procedure
? Familiar with MS Office software and competent in Navision/ SAP/IT business system
? A good team player
? Attention to detail, high level of interpersonal skills on both internal and external communications
? A good English Language is necessary.

Croda成立于1925年，是一家全球特种化学品公司，总部位于英国Cowick Hall，全球年销售额逾10亿英镑，亚洲销售约占14%，全球4,000名员工，24个工厂，主要业务覆盖了个人护理品、健康护理品，家具护理品、润滑油、纺织、电子、油田、烟草、涂料和其他功能性化学品适用的行业；主要的产品平台有：润肤油脂、生物活性物、植物提取液、乳化蜡、蛋白质、羊毛脂、鱼油、表面活性剂、聚合物、酯、树脂、油脂化学品和功能性活性物；是全球个人护理品原料的首要生产供应商。

2006年，成功收购有利凯玛，禾大公司巩固了其作为世界特种化学品公司领先者的地位。

2012年3月，禾大凭借其良好的社会声誉及优异市场表现跻身英国伦敦FTCE 100指数成员公司。

凭借公司在2012年良好业绩，在“2013年度全球100家可持续发展公司”(Global 100 Most Sustainable Corporations)报告中，禾大集团位列全球排名第25位。

禾大化学品(上海）有限公司系禾大公司在中国大陆的独资公司，目前已在广州，北京等地设立了分支机构。