上海 [切换城市] 上海招聘上海客服及技术支持招聘上海客服经理(非技术)招聘

AM Supervisor (售后服务主管)

美莱克轨道车辆技术(上海)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工  汽车及零配件

职位信息

  • 发布日期:2014-05-06
  • 工作地点:上海-浦东新区
  • 招聘人数:1
  • 工作经验:三年以上
  • 学历要求:大专
  • 语言要求:英语熟练
  • 职位月薪:面议
  • 职位类别:售前/售后技术支持主管  客服经理(非技术)

职位描述

Responsibilities:

  • Long term and short term Strategy planning and Organiztion development management
  • Manage the administrative team and the repair center team
  • Definition of Staff Career Path and training plan
  • Planning and tasks distributions for the daily production and/or for project
  • Instructions to the daily work under systematic way and preparation for the relevant reporting on regular basis
  • Cost analysis and control regarding repairing materials, labor, transportation, etc.
  • Fluent internal communication in order to support AM works and smooth process to work out solution
  • Fluent external communication in order to deal with customer complaints and coorperate for service providing
  • Actively enhance the continuous improvement in process, hardware and software installations in repair center

Requirements:

  • College degree or above in Business Management or related
  • At least 3-year experience in Manufacturing area for planning or for operation management
  • Good knowledge of project follow up
  • Good knowledge of making plan
  • Good ability of categorizing tasks according to priority
  • Team management
  • Very good communication & coordination skill among the different Business Units internally and externally
  • Good documentation & reporting making
  • Good MS office skill
  • Good English reading, writing and speaking skill
  • SAP experience preferable
  • Work under the high pressure and overtime if necessary
  • After-sales/customer service experience, preferable

公司介绍

    Merak Railway Technologies (Shanghai) Co., Ltd., was founded in January 2001, which is a whole foreign owned company in China invested by Merak Spain, belonging to Knorr-Bremse Group. It specializes in onboard air conditioning system related with metro and railway vehicles. Merak run thousands of projects in China, Europe and North America.
    美莱克轨道车辆技术(上海)有限公司,成立于2001年1月,是德国克诺尔集团下属美莱克西班牙公司在中国成立的独资公司,主要从事地铁、轻轨等轨道车辆车载空调系统的设计和制造。美莱克在中国、欧洲和北美目前运行着数以千计的项目。

    Knorr-Bremse Group is a famous group in railway & truck industry. Merak as a member of Knorr- Bremse Group, who operating business of air condition system for onboard railway vehicles for more than 40 years. Merak Shanghai, with the same conception, always focuses on technological solutions of offering the highest quality and reliability. Along the expansion and development of Merak Shanghai, we would like to invite people with good knowledge, high capability and sense of responsibility to join in. We will together make achievement for the world railway transport in such a young and motive company like Merak Shanghai. We advocate vocational sense, professional work as well as happy and fair work environment. The company will provide good training, competitive remuneration and considerate benefits.
    克诺尔集团是轨道交通行业的佼佼者。而美莱克是克诺尔的成员之一,主营车载空调系统,距今已有40多年的历史。美莱克上海公司,秉承集团公司的一贯理念,致力于向客户提供高品质和超稳定的技术方案。随着公司业务的发展,我们诚邀有知识,有能力和具备高度责任心的人才加入美莱克这个年轻但充满活力的集体,为世界的轨道交通事业共同努力。公司倡导高度的职业精神,专业的工作态度,以及平等、民主和愉悦的工作氛围。公司为员工提供良好的培训,富于竞争力的薪酬和完备的福利。

班车路线:
线路I:
芳华路白杨路 - 沪南路(7号线芳华路站) - 莲溪 - 陈春路 - 康桥 - 美莱克(川沙)

线路II:
蓝村路(4号线) - 浦建路(易初莲花) - 世纪公园(2号线) - 白杨路樱花路 - 美莱克(川沙)

线路III:
博山东路德平路 - 张杨路德平路 - 金桥路金杨路口(陆行中学) - 金桥四大队(金海路) - 美莱克(川沙)

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