上海招聘

? Partnering with Business and IT stakeholders to understand business and IT requirements in order recommend appropriate IT solutions and strategy for in-scope systems.
? Assist in the development and implementation of solutions, processes and tools and provide ongoing operational support and any training required.
? Work with Regional Leads to identify leverage opportunities for implementing a comprehensive and global service management framework and corresponding processes including incident management, request fulfillment, and change control, etc.
? Partnering with business partners and solution vendors to understand and define business drivers and requirements of the initiated program(s)/project(s). Ensure design gap analysis and prototyping, test script authoring and execution, and deployment activities as needed.
? Delivering high operational service levels and client satisfaction results. Ensuring SLA's are established and meet expectations of the business partners.
? Ensuring adherence to computer system validation, SDLC and IT compliance requirements.
? Partnering with clients to identify opportunities for using technology as an enabler to improve, automate, simplify business processes and optimize total cost of ownership.
? Driving business process improvement initiatives and championing the change management efforts of IT initiatives within the business partner community.
? Functioning as a leader for technology and applications and ensuring business partners are aware of new and emerging technologies.
? Conducting research on current processes and best practices, benchmarking with other internal J&J companies and external partners, and determining application of new technologies in the business partner organizations.
? Acting as Liaison between the related IT organization business partners to ensure successful delivery of initiatives.
? Continuously managing business partner expectations.
? Interfacing with suppliers and vendors to evaluate software, hardware, or services and make recommendations.
? Partnering with Vendors to ensure compliance with J&J standards, policies and procedures.
? Providing written and verbal communication including status reports, progress reports, and documentation to IT management and business partners.
? Consistently demonstrating knowledge seeking and sharing behaviors across IT organizational boundaries in the performance of daily work.
? Applying principles, concepts, and practices of the J&J Global Leadership Profile for the IT Lead Level.
? Ensuring that J&J information assets are appropriately identified and valued, and are protected by complying with and enforcing all local and worldwide security policies.
? Ensuring that security is considered and emphasized in all IT plans and actions.

Education

Possess 7+ years of relevant experience and BA/BS degree.


Required
? Strong IT skills and background
? Relevant/significant experience in Computer Systems Validation and System Development Lifecycle (SDLC)
? Experience in managing complex projects
? Demonstrated process and systems design skills
? Demonstrated leadership, influencing skills, and relationship management expertise.

Preferrred

? Experience managing regional/global responsibilities and partnering with regional/global dispersed team members and business partners
? Strong interdependent partnering skills
? Strategy development skills
? ITIL Trained / Certified
? Relevant work experience in support of Call Center organizations and/or Quality & Safety organizations or Quality Lab system

拥有125年历史的美国强生公司是世界上最具综合性、业务分布范围最广泛的健康护理产品的制造和服务企业，为消费品、制药以及医疗器材和诊断产品市场提供全面的产品和服务。强生公司连续多年名列《财富》“全球最受尊敬的公司”排行榜前列。
 
强生公司一致注重在中国的发展，强生（中国）有限公司1992年在上海市闵行经济技术开发区成立，是强生公司在中国大陆设立的首家独资企业，致力于生产和推广高品质的适合各种年龄段的个人卫生护理用品，推动中国家庭健康护理水平的提高，公司的产品不仅供应国内消费品市场，而且还出口供应国际市场。强生（中国）有限公司的使命是成为中国最受信赖的消费类健康保健公司。公司致力于生产和销售高品质的个人保健产品，以增进中国家庭的健康。
 
With more than 100 years of history, Johnson & Johnson (JNJ) is the world’s most broadly based healthcare company discovering, developing, and manufacturing consumer health, pharmaceuticals, and medical devices and diagnostics products. With over 250 operating companies, Johnson & Johnson has approximately 114,000 employees in 57 countries and markets its products throughout the world. It has been ranked among the top of the global Most Admired Companies by Fortune for years.
Johnson & Johnson has been committed to its development in China. Established in Shanghai Minhang Economic & Technological Development Zone in January 1992, Johnson & Johnson China Ltd. is the first wholly-funded enterprise set up by Johnson & Johnson. It is committed to producing and promoting high quality personal health care products catering for consumers of various ages, and driving the health care of Chinese families. Its products are not only sold in domestic consumer market, but also exported to international markets. The mission of Johnson & Johnson China Ltd. is to become the most reliable consumer health care product provider in China. It is committed to producing and selling high quality health care products to enhance the health of Chinese families.
 
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