上海招聘

Responsibilities:

• To provide assistance to first and second level technical support engineers in handling advanced and more demanding support requirements.
• To provide hosting service design, automation, solutioning and implementation.
• To be involved in service delivery and managing customer's services.
• To perform investigation and troubleshooting to all the reported issues and to make sure that all the problems and requests are handled properly and resolved.
• To be involved in technical pre-sales activities like gathering customer requirements and assisting sales manager in solutioning and proposal.
• To lead and manage system administration of all aspects of company's systems including Windows, Linux, virtualization hypervisors (VMware, Hyper-V, Xen/KVM)

Requirements:

• Bachelor degree in Computer Science or Information Technology.
• 3-5 years of in-depth working experience in Windows and Linux server system.
• Microsoft/Linux certification or virtualization experience/certification is preferred.
• Have in-depth experience in service provider/internet hosting industry.
• Good knowledge of hosting technologies for web, email, database, dedicated server, virtualization/cloud platform.
• Good problem analysis and solving skills in troubleshooting and resolving cases or problems.
• Good verbal and written communication skills in handling customers.

Our company's core strengths are its expertise, quality of service and value-added services that allow the customer quick time to market and easy upgrade paths. Our company's services demonstrate an unrivalled range and scalability that allow various customized solutions for each customer's individual requirements.

Each of our "next-generation" Internet Data Centers (IDC) combines state-of-the-art facilities with a team of Professional Managed Services experts that monitor, secure and assist in the mission-critical operations of the Internet business. Our IDC deploys state-of-the-art security detection and biometric systems, raised floor protection from water damage, environmental optimization and monitoring controls and fire suppression systems. Its redundant n+1 principle for power, infrastructure and bandwidth combine with carrier neutrality and a bandwidth utilization upgrade principle of 30% to ensure excellent performance of the business web site.
We are looking for a result-orientated; hardworking Head of Sales personnel who can take sales and work pressure yet achieve good results for our company.

主营业务有：
域名注册：提供国内外常用域名注册服务。
虚拟主机：提供不同类型的网站空间，以适合不同客户的需要。
企业邮箱：提供高速、稳定、洁净、无病毒的企业邮箱。
服务器托管：提供国内外不同机房的服务器托管服务。
服务器租用：提供不同档次的服务器租用服务。
VPS主机：适应国际技术潮流，采用新的虚拟技术，给特定的客户提供VPS主机服务。

技术力量：
拥有专业技术和客户服务团队，启用了国内领先的NOC、KVM等服务，以先进的技术更好地服务于客户。

服务理念：
我们秉承“真诚服务、完美奉献”的服务理念，并且一直将其贯穿在我们以往的服务中，为企业网络应用、企业网络管理、企业网络营销提供最强有力的保障，为广大新老用户提供更高速，更稳定，更安全，更完善的IDC业务品牌服务。