上海招聘

Position Title: Executive Director - Head of Research & Consulting


Key accountabilities:

SOCIAL INTELLIGENCE

1 Lead the Research & Consulting (RC) Department with the primary responsibility of creatively designing research projects and solutions, leveraging technology in handling social analytics and recommending actionable and strategic insights.

2 Develop and implement a system of processes, procedures and policies around RC operation and interdepartmental operation.

3 Ensure systematic and cost effective department operation and appropriate allocation of resources across teams via project/account allocation.

4 Drives knowledge management.



CLIENT CONSULTING

1 Accurately diagnose client needs and advise clients via directing and reviewing of proposals, reports and presentations

2 Lead development of account strategy; manage senior level client relationship and deliverables in partnering with client to accomplish their business goals. Guide, manage and exceed client expectations

3 Achieve revenue, profitability, service excellence, timeliness of delivery and productivity targets as well as other related account objectives



PEOPLE MANAGEMENT

1 Develop RC organization design, recruitment and retention strategy. Manage department to ensure appropriate career development and fun and rewarding RC culture in achieving retention targets

2 Implements performance management and match rewards against KPIs

3 Demonstrate leadership via building vision, aspirations and loyalty. Build, develop , motivate and coach the team to deliver effective work performance

4 Support in managing business alliance, WPP agencies and partnership relationships


Requirements:

1 An innovative and agile mindset as well as a natural change agent

2 Strong capacity to handle multiple projects to meet deadlines in a complex dynamic environment under pressure

3 A disciplined and systematic approach to work is critical. Excellent analytical skills

4 Effective organizational, interpersonal, communication and presentation skills required.

5 Strong business development, negotiation and persuasion skills at senior level

6 Customer-focused and confidence inspiring as corporate ambassador

7 Strong marketing (media, digital and research) knowledge with excellent business acumen

8 A strong visionary and people leader – cultivates strong relationships with team

9 Caring, fair but tough – motivational but happy to identify, manage and coach under performers

10 University graduates (with marketing, business, research or information technology background)

11 Fluency in written and spoken English and Mandarin is a must.

CIC作为中国和亚太地区第一个，并且持续处于领先地位的社会化商业资讯提供商成立于2004年。CIC是全球社会化商业资讯行业的先驱，与众多成功的社会化品牌以及超过100位长期合作的知名跨国客户建有长期战略合作关系，并通过公关，市场调研，媒体策划及销售策略来推动提高商业绩效。CIC拥有将近100亿存档社会化信息数据，如此大数据量通过CIC的专有技术使CIC能获得比任何一个第三方公司收集和挖掘到更多有意义的社交数据。2012年，CIC同意接受全球最大的传播服务集团WPP旗下Kantar集团收购，Kantar集团是个有十亿美元资产的广告和媒体监测服务供应商，在全球有将近30000名员工。加入WPP之后，CIC将进入另一个里程碑式的发展。

Founded in 2004, CIC is the first and leading social business intelligence provider in China and Asia Pacific. CIC is a world pioneer in the social intelligence industry, with long term, strategic relationships with some of the most successful social brands and over 100 retainer clients who leverage social intelligence across the organization, including PR, market research, media planning, and sales to drive business performance. With close to 10 billion archived messages, CIC’s ‘big data,’ proprietary technology has collected and mined more social data than any third party firm in China. In 2012, CIC was acquired by WPP, the world’s largest communications group and CIC works under its Kantar group, a one billion dollar insights firm with almost 30,000 employees around the world.

网站：www.ciccorporate.com
Blog：www.seeisee.com
最新上线平台：www.iwommaster.com
微博：http://weibo.com/seeisee