上海招聘

Objective of job

• Fully Understand and Support for T.C.O Concept
• Generate DMS monthly sales performance reports.
• Analysis of DMS sales performance reports and highlight to regional after-sales managers of any anomalies
• Provide support in workshop process consulting and ensure dealers adhered to MB workshop process.
• Follow up and provide support on workshop process action plans for dealers
• Provide coaching on analysis and interpretation of DMS service reports.

Qualification required

• Education
• University degree in Automotive Technology, MBA is preferred
• Experience
• Automotive experience in AS area at least 5 years in a wholesale or retail business, 3 years of which must have been at a management level
• Ability to communicate with DLR, and to express and explain MB truck policies and objectives
• High social competence and precise working style
• Self-organized, self-challenging, tactful and diplomatic
• Specific Knowledge
• Commercial and business management knowledge
• Persuasive power, skill in negotiations and assertiveness
• A sound understanding of Dealer AS activities is required, together with the ability to interpret data on AS activities
• Able to understand and interpret financial data
• Fluent in English both oral & written
• Good computer skills with MS Office tools

Task designation

• T.C.O Support - DMS Reports - Analysis, Interpretation and Monitoring
• Fully Understand and Familiar with T.C.O story line and FB system
• Generate DMS monthly Sales Performance reports.
• Analysis of reports, highlight any significant deviations and initiate measures
• Provide guidance on interpretation and use of key performance indicators from DMS in steering the workshop business.
• Conduct on-site coaching on the use of various service reports in managing the workshop operation
• Provide support in resolving DMS functional and IT related problems
• Workshop Process Consulting
• Workshop process consulting and implementation of WP2010 for dealers.
• Support dealers in implementing workshop process action plans.
• Follow up on dealers action plans and ensure dealers follow through with the implementation plans
• Coaching on process gap analysis and workshop process improvement
• Coordinate assistance on problems with line functions
• Dealer Workshop Operation Review and Improvement
• Conduct periodic review of workshop process and operation and recommend measures for improvement.
• Review workshop list of forms and documents, and ensure workshop use valid documents.
• Human resources management
• Identify training requirements and ensure that dealer complies with the standards set by DNEA
• Support further development of staff
• On-site coaching for DLR / WS staff

戴姆勒卡客车（中国）有限公司成立于2012年9月，总部位于北京，前身是戴姆勒卡车中国，负责戴姆勒在中国的进口卡车、特种车和客车业务。目前，戴姆勒在中国市场销售梅赛德斯-奔驰Actros、Axor、Atego载重车和乌尼莫克、赛托斯等特种车。此外，戴姆勒卡客车（中国）有限公司正在积极拓展戴姆勒在中国的客车业务。
Established in September 2012 and headquartered in Beijing, Daimler Trucks and Buses (China) Ltd. (DTBC, previously known as Daimler Trucks China) is responsible for Daimler’s business operations of imported trucks, special trucks, and buses in China. Currently, Daimler sells Mercedes-Benz Actros, Axor and Atego trucks, as well as special trucks such as the Unimog and Zetros in the Chinese market. In addition, DTBC is also actively developing the bus business for Daimler in China.