代表处经理
英国伯明翰城市大学企业有限公司上海代表处
- 公司规模：少于50人
- 公司性质：外资(欧美)
- 公司行业：教育/培训/院校
职位信息
- 发布日期：2013-09-10
- 工作地点：上海
- 招聘人数：1
- 学历要求：本科
- 职位类别：办事处/分公司/分支机构经理
职位描述
JOB DESCRIPTION
1. Purpose of the Post
To have a key liaison role working with Birmingham City University offering specialist support and guidance, working closely with the International Office to provide the first point of contact for students and prospective students from China. Liaising with in-country contacts at all levels and delivering agreed recruitment, income and partnership development targets. To line manage the team of staff in the BCU China office. To liaise with other University overseas offices as required
2. Main Duties and Responsibilities
a) To manage the admissions process, including checking qualifications, scanning and issuing and distributing offer letters and liaising with the International Office in the UK to ensure a speedy response (24 – 48 hour turnaround) and to support conversion activity.
b) Assisting with the recruitment and visa application process for students offering advice and counselling sessions to applicants, close liaison with the British Council and High Commission in China.
c) To identify opportunities for partnership and to conduct initial fact finding and networking to establish proposals for co-operation and collaboration between Birmingham City University and potential Chinese partners and prepare business cases for such development.
d) To work closely with the Regional Manager SE Asia and Assistant Director for Strategic Alliances and Partnerships to forge stronger and more productive relationships with existing partners and deliver a strategic approach to the development of new partnerships.
e) To produce regular reports for the Assistant Directors and Director International Office to advise on market developments, competitor activity and new opportunities for Birmingham City University recruitment and partnership development
f) To work closely with the Regional Manager for SE Asia and Assistant Director International Recruitment to recommend, justify and deliver an agreed strategy and recruitment plan for China to meet agreed targets.
g) To liaise regularly with in-country networks such as British Council, UKTI, CBBC, and relevant departments of provincial and national governments as required by the country strategy.
h) To liaise with local agents to deliver a promotional programme for Birmingham City University and to support agent training
i) To represent the university at fairs as appropriate and to advise on appropriate promotional materials and activity including advertising media, copy for leaflets / fliers and translations.
j) To build alumni associations and develop their role in supporting future recruitment.
3. Supervision Received
The post holder will report to SE Asia Regional Manager, working through the Assistant Director International Recruitment and Assistant Director Strategic Alliances and Partnerships as required
4. Contacts
Chinese institutions
British Council staff in China
Recruitment agents in China
High Commission
British Consulate
UKTI
CBBC
Academic and professional service department staff at BCU
5. Budget Management Responsibility
The post holder will hold responsibility for finance management including a small day to day budget for running costs for the Office
Note: 1 The University reserves the right to vary the duties and responsibilities
of staff. The above duties may be altered to suit the future needs of the service.
2 Staff are liable to serve at any of the University’s places of employment as may be required.
3. Flexibility in working hours will be required and travel within China, the region and other locations including the UK may be expected.
PERSONNEL SPECIFICATION
Personnel specification will also provide managers with a means of cross-referencing details contained in each candidate’s application with the essential and desirable requirements of the job. This will, we believe, ensure that the most suitable candidates are offered interviews.
Candidates who meet all the essential requirements will normally be interviewed. However where the number of candidates meeting all the essential requirements exceeds a manageable number (say 6) preference will be given to those candidates who meet all or most of the desirable requirements as well. The remaining candidates who meet all essential requirements but less or non of the desirable requirements than other candidates will be held in reserve.
The University recognises its obligation under the Disability Discrimination Act. All candidates with disabilities who meet the essential requirements will be interviewed.
Category and Guidance:
1. Physical
What the job requires in terms of:
Appearance, manner, speech, general health, etc. Managers should consider the real needs of the job. Care should be taken not to set age limits which actively discriminate against specific age groups or include factors that disadvantage disabled people, women or people from particular ethnic background.
Essential: Professional appearance, manner and speech.
How identified: Performance in interview process.
2. Qualifications
What the job requires in terms of:
Formal qualifications required to carry out the job. Describe these by level of attainment and by subject matter where appropriate, for example include: Degree, H.N.C, Professional Qualifications, GCSE’s Post Graduate Qualifications. Consider carefully whether these are absolutely necessary and distinguish between the necessary and the desirable.
Essential: Degree Level and/or substantial equivalent relevant experience. Applicants may meet this requirement by demonstrating that they have the comparable skills of a graduate, that is the ability to:
Make decisions and solve problems in a complex environment
Assemble, evaluate and analyse information to inform sound judgements
Communicate effectively
Exercise personal responsibility
Desirable: Relevant postgraduate qualification.
How identified: Sight of qualifications and/or performance in interview process.
3. Experience
What the job requires in terms of:
Specific job related experience in terms of experience of particular types of working environment should be identified. It may also be valid to specify life experience that could supplement or be considered equivalent. Managers should consider what is most important to the success of the job.
Essential: Experience of student recruitment.
Expertise in the area of front-line customer relationship management
Experience of dealing with a wide range of external bodies
Experience of involvement in setting up, reviewing and maintaining paper and electronic based filing and information systems.
Experience of day-to-day budget management.
Desirable: Experience of working in an HE environment.
How identified: Past employment activity record.
4. Training
What the job requires in terms of:
Specific and/or specialist training in order to do the job, e.g. training in recruitment and selection, supervisory, management, interpersonal skills. In addition it is likely that managers will want to consider whether specialist training or evidence of professional development in other areas is either essential or desirable.
Essential: Demonstrated ability to work with and within policy and regulations and governance requirements.
How identified: Past training history from application form and records. Selection process by demonstration of ability to display knowledge and skills at interview.
5. Special Knowledge
What special knowledge is required in order to perform the job properly, e.g. a knowledge of employment legislation, accounting, financial planning regulations, languages, particular computer systems, etc. Managers may wish to specify certain specialist areas of knowledge as either desirable or essential.
Essential: Expertise in IT skills, e.g. Word, Excel.
A clear understanding of UKBA regulations and guidelines
Experience in using Student Information Management Systems databases.
How identified: Qualifications held and demonstration of knowledge at interview.
6. Circumstances (Personal)
What kind of personal circumstances are required to do the job properly. Examples can include; the ability and willingness to work evenings, weekends etc. Other legitimate issues include the willingness and ability to travel and stay away from home, relocate to a particular area, the ability to drive and car ownership.
Essential:
Proactive individual with flexible working approach.
Available to work occasional evening and weekend working.
Available to attend Recruitment Fairs abroad if necessary.
How identified: Ensuring candidates are aware of these requirements from the job description, interview questions and application form details.
7. Disposition and Personal Characteristics
To what extent does the job require:
Steadiness, dependable, persevering, persistent, tenacity. Some positions require the ability to work readily with others, co-operating and influencing others. Candidates may need to operate in isolation rather than with others, relying on own resources, accepting responsibility, leadership qualities, ability to motivate others.
Other characteristics may include the ability to cope with monotony, demands for neatness, accuracy and attention to detail.
Essential:
Excellent interpersonal and communication skills.
Strong customer focus.
Ability to present and communicate ideas clearly.
Ability to organise work efficiently.
Ability to work to tight deadlines.
Attention to detail and accuracy.
Effective interpersonal and communication skills
Ability to work well in a team.
Positive, flexible approach to changing environment.
Evidence of an articulate confident and diplomatic approach to communications with a wide range of contacts
Ability to develop good working relationships with a range of internal representatives and external organisations and with individuals at all levels of seniority.
Evidence of efficient and effective verbal and written communication skills.
Possess a professional pleasant manner
Evidence of ability to use tact and discretion when dealing with sensitive issues.
Be able to observe confidentiality at all times.
How identified: Performance in related selection process, e.g. exercises, group discussion, problem solving, questions etc.
8. Practical and Intellectual Skills
Managers should consider the practical and intellectual skills required for performing the job effectively.
For example: Does the person need to be a practically orientated person? Should they be able to understand information derived from complex reports? What degree of manual dexterity is needed? Do they need to present information?
Essential:
Good Microsoft Office skills
Proficient data input skills and attention to detail
Self motivating with the ability to use initiative sensibly
Evidence of ability to manage an office efficiently and effectively
Evidence of excellent planning, organisation and communication skills.
Evidence of having prioritised a varied workload, and having worked to and met deadline
Able to work independently and use own initiative in making decisions where appropriate.
Possess excellent IT skills and the ability to use Microsoft Office packages to enhance work processes and records maintenance.
The ability to research and write reports and other documents as required by the Director
The capacity to master new skills and apply them to the job.
How identified: Performance in related selection process.
9. Legal Requirements
The manager needs to define any limitations or requirements imposed by statute. Candidates for some posts must comply with, for example, may need “Genuine Occupational Qualifications” as defined in legislation which apply to the post.
How identified: Application from interview and reference.
10. Other Requirements
It is possible that the post being specified requires candidates both essential and desirable characteristics that are not identified in the guidance so far. These characteristics should be genuine and material to the ability to perform the job. They should also be non discriminatory either directly or indirectly.
Essential:
Available to work occasional evening and weekend working.
Available to attend Recruitment Fairs abroad if necessary
Willingness to organise and/or provide hospitality.
How identified: Talk to Personnel.
1. Purpose of the Post
To have a key liaison role working with Birmingham City University offering specialist support and guidance, working closely with the International Office to provide the first point of contact for students and prospective students from China. Liaising with in-country contacts at all levels and delivering agreed recruitment, income and partnership development targets. To line manage the team of staff in the BCU China office. To liaise with other University overseas offices as required
2. Main Duties and Responsibilities
a) To manage the admissions process, including checking qualifications, scanning and issuing and distributing offer letters and liaising with the International Office in the UK to ensure a speedy response (24 – 48 hour turnaround) and to support conversion activity.
b) Assisting with the recruitment and visa application process for students offering advice and counselling sessions to applicants, close liaison with the British Council and High Commission in China.
c) To identify opportunities for partnership and to conduct initial fact finding and networking to establish proposals for co-operation and collaboration between Birmingham City University and potential Chinese partners and prepare business cases for such development.
d) To work closely with the Regional Manager SE Asia and Assistant Director for Strategic Alliances and Partnerships to forge stronger and more productive relationships with existing partners and deliver a strategic approach to the development of new partnerships.
e) To produce regular reports for the Assistant Directors and Director International Office to advise on market developments, competitor activity and new opportunities for Birmingham City University recruitment and partnership development
f) To work closely with the Regional Manager for SE Asia and Assistant Director International Recruitment to recommend, justify and deliver an agreed strategy and recruitment plan for China to meet agreed targets.
g) To liaise regularly with in-country networks such as British Council, UKTI, CBBC, and relevant departments of provincial and national governments as required by the country strategy.
h) To liaise with local agents to deliver a promotional programme for Birmingham City University and to support agent training
i) To represent the university at fairs as appropriate and to advise on appropriate promotional materials and activity including advertising media, copy for leaflets / fliers and translations.
j) To build alumni associations and develop their role in supporting future recruitment.
3. Supervision Received
The post holder will report to SE Asia Regional Manager, working through the Assistant Director International Recruitment and Assistant Director Strategic Alliances and Partnerships as required
4. Contacts
Chinese institutions
British Council staff in China
Recruitment agents in China
High Commission
British Consulate
UKTI
CBBC
Academic and professional service department staff at BCU
5. Budget Management Responsibility
The post holder will hold responsibility for finance management including a small day to day budget for running costs for the Office
Note: 1 The University reserves the right to vary the duties and responsibilities
of staff. The above duties may be altered to suit the future needs of the service.
2 Staff are liable to serve at any of the University’s places of employment as may be required.
3. Flexibility in working hours will be required and travel within China, the region and other locations including the UK may be expected.
PERSONNEL SPECIFICATION
Personnel specification will also provide managers with a means of cross-referencing details contained in each candidate’s application with the essential and desirable requirements of the job. This will, we believe, ensure that the most suitable candidates are offered interviews.
Candidates who meet all the essential requirements will normally be interviewed. However where the number of candidates meeting all the essential requirements exceeds a manageable number (say 6) preference will be given to those candidates who meet all or most of the desirable requirements as well. The remaining candidates who meet all essential requirements but less or non of the desirable requirements than other candidates will be held in reserve.
The University recognises its obligation under the Disability Discrimination Act. All candidates with disabilities who meet the essential requirements will be interviewed.
Category and Guidance:
1. Physical
What the job requires in terms of:
Appearance, manner, speech, general health, etc. Managers should consider the real needs of the job. Care should be taken not to set age limits which actively discriminate against specific age groups or include factors that disadvantage disabled people, women or people from particular ethnic background.
Essential: Professional appearance, manner and speech.
How identified: Performance in interview process.
2. Qualifications
What the job requires in terms of:
Formal qualifications required to carry out the job. Describe these by level of attainment and by subject matter where appropriate, for example include: Degree, H.N.C, Professional Qualifications, GCSE’s Post Graduate Qualifications. Consider carefully whether these are absolutely necessary and distinguish between the necessary and the desirable.
Essential: Degree Level and/or substantial equivalent relevant experience. Applicants may meet this requirement by demonstrating that they have the comparable skills of a graduate, that is the ability to:
Make decisions and solve problems in a complex environment
Assemble, evaluate and analyse information to inform sound judgements
Communicate effectively
Exercise personal responsibility
Desirable: Relevant postgraduate qualification.
How identified: Sight of qualifications and/or performance in interview process.
3. Experience
What the job requires in terms of:
Specific job related experience in terms of experience of particular types of working environment should be identified. It may also be valid to specify life experience that could supplement or be considered equivalent. Managers should consider what is most important to the success of the job.
Essential: Experience of student recruitment.
Expertise in the area of front-line customer relationship management
Experience of dealing with a wide range of external bodies
Experience of involvement in setting up, reviewing and maintaining paper and electronic based filing and information systems.
Experience of day-to-day budget management.
Desirable: Experience of working in an HE environment.
How identified: Past employment activity record.
4. Training
What the job requires in terms of:
Specific and/or specialist training in order to do the job, e.g. training in recruitment and selection, supervisory, management, interpersonal skills. In addition it is likely that managers will want to consider whether specialist training or evidence of professional development in other areas is either essential or desirable.
Essential: Demonstrated ability to work with and within policy and regulations and governance requirements.
How identified: Past training history from application form and records. Selection process by demonstration of ability to display knowledge and skills at interview.
5. Special Knowledge
What special knowledge is required in order to perform the job properly, e.g. a knowledge of employment legislation, accounting, financial planning regulations, languages, particular computer systems, etc. Managers may wish to specify certain specialist areas of knowledge as either desirable or essential.
Essential: Expertise in IT skills, e.g. Word, Excel.
A clear understanding of UKBA regulations and guidelines
Experience in using Student Information Management Systems databases.
How identified: Qualifications held and demonstration of knowledge at interview.
6. Circumstances (Personal)
What kind of personal circumstances are required to do the job properly. Examples can include; the ability and willingness to work evenings, weekends etc. Other legitimate issues include the willingness and ability to travel and stay away from home, relocate to a particular area, the ability to drive and car ownership.
Essential:
Proactive individual with flexible working approach.
Available to work occasional evening and weekend working.
Available to attend Recruitment Fairs abroad if necessary.
How identified: Ensuring candidates are aware of these requirements from the job description, interview questions and application form details.
7. Disposition and Personal Characteristics
To what extent does the job require:
Steadiness, dependable, persevering, persistent, tenacity. Some positions require the ability to work readily with others, co-operating and influencing others. Candidates may need to operate in isolation rather than with others, relying on own resources, accepting responsibility, leadership qualities, ability to motivate others.
Other characteristics may include the ability to cope with monotony, demands for neatness, accuracy and attention to detail.
Essential:
Excellent interpersonal and communication skills.
Strong customer focus.
Ability to present and communicate ideas clearly.
Ability to organise work efficiently.
Ability to work to tight deadlines.
Attention to detail and accuracy.
Effective interpersonal and communication skills
Ability to work well in a team.
Positive, flexible approach to changing environment.
Evidence of an articulate confident and diplomatic approach to communications with a wide range of contacts
Ability to develop good working relationships with a range of internal representatives and external organisations and with individuals at all levels of seniority.
Evidence of efficient and effective verbal and written communication skills.
Possess a professional pleasant manner
Evidence of ability to use tact and discretion when dealing with sensitive issues.
Be able to observe confidentiality at all times.
How identified: Performance in related selection process, e.g. exercises, group discussion, problem solving, questions etc.
8. Practical and Intellectual Skills
Managers should consider the practical and intellectual skills required for performing the job effectively.
For example: Does the person need to be a practically orientated person? Should they be able to understand information derived from complex reports? What degree of manual dexterity is needed? Do they need to present information?
Essential:
Good Microsoft Office skills
Proficient data input skills and attention to detail
Self motivating with the ability to use initiative sensibly
Evidence of ability to manage an office efficiently and effectively
Evidence of excellent planning, organisation and communication skills.
Evidence of having prioritised a varied workload, and having worked to and met deadline
Able to work independently and use own initiative in making decisions where appropriate.
Possess excellent IT skills and the ability to use Microsoft Office packages to enhance work processes and records maintenance.
The ability to research and write reports and other documents as required by the Director
The capacity to master new skills and apply them to the job.
How identified: Performance in related selection process.
9. Legal Requirements
The manager needs to define any limitations or requirements imposed by statute. Candidates for some posts must comply with, for example, may need “Genuine Occupational Qualifications” as defined in legislation which apply to the post.
How identified: Application from interview and reference.
10. Other Requirements
It is possible that the post being specified requires candidates both essential and desirable characteristics that are not identified in the guidance so far. These characteristics should be genuine and material to the ability to perform the job. They should also be non discriminatory either directly or indirectly.
Essential:
Available to work occasional evening and weekend working.
Available to attend Recruitment Fairs abroad if necessary
Willingness to organise and/or provide hospitality.
How identified: Talk to Personnel.
公司介绍
伯明翰城市大学（Birmingham City University）位于英国第二大城市伯明翰，是英国最大的现代化，综合性的高等学府之一，其历史最早可追述到1843年。 大学共有25，000多名学生，2000多名海外学生，6大学院，开设300多种课程。大学被英国多家媒体（《卫报》，《独立报》等）一致评为最优秀的现代化大学之一， 更是2009年英国申请增长率最高的大学。大学在2008年英国官方研究水平评估中（RAE），多项专业获得世界级领先水平。学校在伯明翰共有8个校区，拥有先进的现代化教学设施和实验室。有自己的室外足球场和新建室内健身中心。伯明翰城市大学是一所国际化的大学，与世界许多大学和研究机构建立密切的联系，如和美国，欧盟，及亚洲地区的大学开展学生交流。
大学于2006年在上海设立中国代表处，负责中国大陆地区的招生和国际合作的联络工作。
大学于2006年在上海设立中国代表处，负责中国大陆地区的招生和国际合作的联络工作。