上海招聘

Active Kidz Shanghai (AKS)
is a community-based organization dedicated to providing quality sports and recreational programs for children of the international community in Shanghai. Operating as a not-for-profit organization, AKS works in partnership with volunteers and skilled professionals to provide safe, well-run activities that stimulate development of physical and social skills while promoting teamwork, good sportsmanship, individual creativity, self-confidence and respect for others.

Active Kidz Shanghai, (www.activekidz.org) the premier activities organization for expat children has openings for Office Assistant. We are seeking energetic people who enjoy being around children and making a difference to the community, willing to work hard and be physically active.

This is an entry level, full time position, the main duties are:

Responsible for Membership Activities:

？ Warmly welcome members and new customers to office and venues

？ Reply promptly and quickly enquiries received by email, phone and fax

？ Issue new member registrations

？ Receive payments from members at office or at the activity venues

？ Answer the phone politely

？ Maintain and update AKS database when ever changes occur or new members are registered

？ Send out mass SMS to parents in case of rainout cancellations or other unexpected changes to program schedule

？ Update program information and notices on the website when changes occur

？ Handle income file for Fin report.

？ Report the feedback received from members promptly

？ Record and file the complaints received from members and report to Office Manager monthly

？ Assisting Office Manager complying weekly and monthly reports as needed

Office make up:

？ Check and maintain the amount of catalogs left in the reception area

？ Keep your desk and reception table clean and organized at all times

？ Check the condition of the printer, fax and other office equipment regularly

？ Help in material and equipment sourcing and purchasing when needed. Find and select optimized supplier and fill in purchase request form for Office Manager

Administration work at activity venues:

？ Attend activities outside of the office

？ Warmly welcome members and new customers at venues

？ Setup and take down the desk and promotional material

？ Work at registration desk including but not limited to following tasks

§ taking new registrations

§ answer customers’ questions about AKS and our activities

§ receive payments

§ take notes of members’ requests and report them to office promptly

II. SECONDARY RESPONSIBILITIES:

Customer Management

？ Handle registration process

？ Communicate with AKS team to resolve sensitive issues to respond to parent and volunteer feedback

？ Assist in preparation of required reports ensuring these are done correctly and accurately

Catalogue Creation:

？ Support the team members to create the information for the programs

？ Maintain catalogue distribution database

？ Assist anyway needed with the production of the catalogue

III. BEHAVORIAL COMPETENCIES:

• Self-managed, able to proactively perform duties
• Understands reporting structures and knows how to operate within the organization;
• Able to work collaboratively with the entire AKS team
• Responsible and follow-up appropriately
• Excellent communication skills

• Provides appropriate clear information to customers and staff
• Is effective at managing a variety of tasks across functions and locations
• Attention to detail and accuracy in written and verbal reports
• Demonstrates an attitude of continuous improvement

Education and Experience:

• Minimum Bachelor degree
• Fluent English both verbal and written – able to communicate with the parents
• Chinese nationality

Active Kidz Shanghai (AKS)
Active Kidz Shanghai (AKS) is a community-based organization dedicated to providing professionally coached recreational and competitive sport programs for children of the international community in Shanghai. Operating as a not-for-profit organization, AKS works in partnership with parents, schools and partners to provide safe, well-run activities that stimulate development of physical and social skills while promoting teamwork, good sportsmanship, individual creativity, self-confidence and respect for others.