上海招聘

PAC, a US MNC is a leading global provider of advanced analytical instruments for laboratories and online process applications with a product portfolio of over 200 instruments. www.paclp.com.

Due to the quick business expansion, we are looking for:

Sales Support Coordinator 销售管理员 (US MNC)

Based in Shanghai （岚皋地铁站）

Responsibilities

• Solicits, receives and processes customer orders
• Coordinates sales & customer orders with assigned sales team
• Takes customer orders, checks orders for inconsistencies and correctness, determines that orders contain all required information and effectively processes such orders, contacts customer if additional information is required.
• Assures that sales are made only to approved accounts.
• Prepares formal quotations.
• Handles inquiries from non-approved potential customers and helps move them through the evaluation and approval process.
• Handles special or unique customer orders requiring a deeper knowledge of product line.
• Enters information in ERP system.
• Stay abreast of projected shipping dates and keeps customer informed of their order status as appropriates.
• Follows quotations and sales leads to closure.
• Stay abreast of projected shipping dates and keeps customer informed of their order status as appropriate.
• Resolves customer complaints in the best interest of the company and customer relations.
• Receives and documents customer complaints and concerns potentially regarding quality, accuracy or other customer expectations.
• Work with supervisor on any unusual situations.
• Perform any other duties as assigned by the supervisor from time to time.

Requirements

• Diploma/ Degree in Business, English or International Trade

• At least 5 years of relevant experience
• Knowledge of Microsoft Office is a must, especially, MS Excel
• Knowledge of ERP system is preferred
• Must be able to communicate in English – listening, reading, writing and oral
• Attention to detail and accuracy.
• Well organised, mature and independent.

• Ability to multi-task and work effectively in a fast-paced environment are imperative
• Self-motivated individual who has a strong desire to constantly learn and make improvements

Interested applicants, please send us a copy of your resume stating the position you are applying for together with your expected salary, past working experiences (if any) and qualifications in Microsoft Word format to: jobsg@paclp.com

PAC, a US MNC is a leading global provider of advanced analytical instruments for laboratories and online process applications with a product portfolio of over 200 instruments. www.paclp.com.