上海 [切换城市] 上海招聘上海IT-品管、技术支持及其它招聘上海技术支持/维护工程师招聘

support engineer

通维数码科技(上海)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:计算机软件

职位信息

  • 发布日期:2020-11-09
  • 工作地点:上海
  • 招聘人数:2人
  • 工作经验:本科
  • 学历要求:招2人
  • 语言要求:不限
  • 职位月薪:1-2万/月
  • 职位类别:技术支持/维护工程师  网络管理(Helpdesk)

职位描述

Some careers shine brighter than others


Hi guys, we are located in Shanghai, China and we are looking to add another awesome employee. We've got an office full of passionate and interesting people.

This is an office job, and yes you have to come into the office ?_?


From time to time you may get the OPTION of traveling both domestic and international.

Some of the places we've visited previously: Sochi, Seoul, Las Vegas, Amsterdam, Dubai, Maldives, Rio... the list goes on and on.

Again, this is an optional perk, if that appeals to you, great! If not, that's OK too, there's food, drinks and conversations to be had in the office as well.


The details of the job are posted below.

We're offering a full time permanent position with full benefits

You will find the generic "hiring someone" info below.

Tips:

? Know your IP networking. You don't need to be a CCIE, but you should be able to explain port forwarding and know the difference between a public and private IP.

? General Digital Video knowledge is a plus (What is h.264)

? General Cellular Technology knowledge is a plus (What is CDMA/GSM/LTE/HSPA)

Position Type: Full Time Employee

Experience Required: Minimum 1 year


We are a global technology leader offering portable "live" electronic news gathering (ENG) broadcast solutions. Since 2005, we have become a trusted technology partner for hundreds of the leading broadcasters around the globe because of our ability to deliver a wide ecosystem of solutions for transmitting professional-quality High Definition video. This IP-based mobile equipment allows professional broadcasters to transmit a live HDTV signal over 4G/3G cellular networks, Wi-Fi and Ethernet connection.


We are seeking a talented Support Engineer to work in our Shanghai Support Center.


Responsibilities:

? Provide technical support to TVU customers/resellers via phone, email and other electronic medium

? Configure client's equipment to connect to the Internet via cellular modems, Wi-Fi and Ethernet

? Troubleshoot software and hardware issues as needed

? Provide customer training on equipment use and best practices

? Collect the valuable feedback from customers/resellers and bring them to develop team.


In this role, you will:

Closely work with our fantastic support team in US

Have the chance of global trip for providing on-site support in big events .

Have the chance to go to our HQ in Silicon Valley or other branches for technical communication.

Have the chance to attend the largest trade show in TV industry.


Qualifications:

? Hands-on experience with PCs, servers, and networking equipment (routers, firewalls, etc.) is a must; applicant must be familiar with IP configuration, firewalls, NATs, and VPNs.

? One year's experience in Technical Support for a high-tech product, ideally in networking.

? Linux and Windows proficiency is desirable.

? Excellent communicator both written and verbal; good listener.

? Outgoing, enthusiastic personality who brings a sense of fun to work.

? Customer-centric attitude.

? Highly motivated, with the ability to work in a fast-paced start-up environment.

? Fast learner who's not afraid to try new things.

? Open-minded and flexible, analytical problem-solver.

? Video hobbyist experience, or experience in the TV industry, is a plus.



If you are already equipped with the above skills, you are probably just the guy we want, please don't hesitate to contact us.

If you may not meet all of the requirements currently, but you are smart and hardworking, TVU is willing to provide the stage for such young people.

We are proud of providing a workplace that fosters continuous professional development, flexible working and opportunities.


You'll achieve more than you can imagine for being part of this fancy team.

公司介绍

TVU Networks成立于2005年(以下简称TVU),公司致力于解决现有微波和卫星等网络设施的局限,利用在数字广播领域的领先的IP化技术优势,为全球各广播组织提供了技术领先的新闻采集系统(ENG)和因特网广播解决方案。
TVU将基于SDI的视频流转向基于IP的基础设施,这些操作包括信号的采集、传输、路由选择、分发和管理。TVU服务于全球80多个国家的各种规模的客户,所涉行业包括新闻广播、网络流媒体,并且拓展到需要高效部署即时视频的业务机构,如体育、企业和政府等。在包括美国、中国等主要经济大国在内的全球广播市场上,TVU是占主导地位的市场领导者。所有的新闻广播电视机构中有一半以上都使用TVU的IP视频解决方案,包括备受赞誉的TVU One, TVU Grid,TVU Mlink,TVU Anywhere等。
作为IP视频技术的先驱,TVU的使命是成为广播机构向IP主导型基础设施过渡的领路人。

2020年度,公司被认定为“高新技术企业”,本公司员工可通过人才引进方式快速落户上海。

联系方式

  • 公司地址:地址:span长宁区中山西路1279弄国峰科技大厦10楼