上海招聘

Objective of job

• This position is mainly responsible for order, contract, and payment management of direct sales function in DTBC. The tasks focus on Firefighting, Oilfield, and Concrete pump business.
• Create, change & cancel order according to customer’s request via AFAB system. Cooperate with product management (PM) & Sales to ensure the order in the AFAB system is the same as MBKS file which provided by PM & sales. Ensure all orders in the system have sufficient supporting documents.
• Provide order information to sales & PM on time. Responded to other department’s request efficiently. Sales contract management. Collecting all documents which requested by contract signing. Create Sales Contract Checklist. Check the completeness of sales contract package.
• Invoice instruction (MDC) input & management. Ensure all data for invoice instruction is 100% correct.
• Monitor order status. Prepare order status report weekly. Managing the reporting document to meet manager’s requirement
• Good communication with other department in DTBC, Factory and Headquarter in Germany. Coordinate the demand and decision of DTBC and DAG. Communicate with customer in an efficient and effective way.
• Documentation management. Properly file contract documents and order reports.
• Input the info of order & contract in WINGS completely & correctly.
• Maintenance of Tracking Tool. Ensure 100% correctness of tracking tool.
• Assist manager set up and optimize direct sales process.
• Implementation and follow up on all process guidelines.
• Monitor stock level situation and adhere order instructions to avoid stock risk.
• Familiar with all tasks of the team. Backup for other team member.

Qualification required

• Education
• University degree or above.
• Experience
• At least 3 years working experience, preferably in the automotive industry.
• Specific Knowledge
• Good communication skills;
• Accurate and error free working attitude, capable to work under pressure.
• Client and detail oriented, work well independently and in a team environment.
• Knowledge of international trade is an advantage.
• Experience in automotive is an advantage
• Strong command of English language and PC applications.

Task designation

1. Order Management

• Order Creation
• Transfer the order by MBKS (VAF/VAZ) into AFAB system within 1 working day after receiving correct MBKS files from PM/Sales and signed order form from the customer (for special or tender case, the signed order form with both sales manager and GM of sales signature is acceptable).
• Check the order specs in WINGS by uploading MBKS file into WINGS. Ensure 100% correct order input. The specs of in AFAB should be the same as in MBKS except for system automatically change.
• If the order is rejected by system, inform sales/PM the issue and coordinate to solve the issue.
• When factory in Germany confirms production is productive. Feedback to sales & PM the order information immediately. Order information includes: commission No., confirmed specs in AFAB, the auto-change of specs, changeability date, production date in Worth, total delivery time in Worth, perspective shipping date, and other issues be informed by factory.
• Order Change
• Ensure the order change date is before the changeability date.
• Ensure the order change must be processed immediately when receive the request together with correct MBKS file.
• Feedback the change result to sales & PM.
• Order cancellation
• Order cancellation must have the customer cancellation request in place.
• Order cancellation must be approved by senior manager of Sales operation.
• Ensure the order cancellation date is before the changeability date.
• Ensure order cancellation processed immediately when approval received.
• Tracking tool & Order Status report
• Any change of order includes order creation, change & cancellation must be reflected in tracking tool. All information in tracking tool must be 100% correct.
• All creation, change or cancellation of orders must be 100% ended up by proper documentation and approved by responsible managers according to approval matrix.
• Create weekly order status report. Communicate with sales team for the feedback of order status report.
• Ensure zero unnecessary factory stock according to order status report.

2. Contract Management

• Contract execution in terms of order scheduling, payment, shipment, documents, etc.
• Preparation of checklist, KA and related support documents for contract within 2 working days after receiving signed Price Calculation and original contract from Controlling and Sales dept.
• Checking completeness and correctness of contract package. If issue found, contact related person to solve the problem. Ensure contract & supporting document are sufficient for signing.
• Create debit account for new customer. Change debit account info when customer info changed.
• Send whole contract package to HQ for signing. Resolve the issue and request related contract signing.
• Feedback to sales/customer the contract status. Send complete signed contract back to customer.
• Support Sales to push L/C issue. Inform the customer payment due date for requesting delivery time.
• WINGS (wholesales system) management
• Input contract information including price calculation & KA discount and other customer information into WINGS in time.
• Set up filter setting in WINGS for reporting.
• Familiar with all WINGS functions.
• Central filing
• Organize documentation of all the contracts and support documents systematically.
• Ensure all documents are properly stored and ready for auditing all the time.

3. Liaison with DAG

• Apart from coordination with DAG on Task 1&2 above, arrange the following with various depts. at DAG -
• Monitor the CCC sticker usage in factory. Regularly send CCC sticker to factory to ensure factory has enough CCC stickers in hand for truck producing.
• Communicate special payment term request or special L/C clause request with FIT.
• Update shipping forecast info with TE.
• Internal debit account application with TE.
• Forecast the credit limit of every debit account for FIT.
• Communicate with TE for special contract request such as penalty clause, bank guarantee,
• Follow up export proof and pending VAT invoices issue for the ex-work plus free Body Builder orders with TE.
• Authorization and bank security in tender business.

4. Customer Catering

• Apart from coordination with customers on Task above, provide the following supports to them -
• Coordination on documents presentation for customers clearance, vehicle registration, tender activity, etc.
• Tender delegation letter.
• Catering other queries of customers, for ordering contract, L/C and shipment.

5. Compliance Implementation

• Secure all documents and processes are fully complied
• Prepare spreadsheet and documents for sample checks conducted by General Manager, F&C, and Legal

6. Coordination with Homologation, Service & Spare Parts Depts.

On -

• CCC label and CCC exemption requests.
• Corporate with PM on CCC sticker purchasing.
• Corporate with PM and R&C for CoC preparation.
• Provide order information to PM & Homologation for VIN inspection process.
• Provide sales information to after sales service for PDI, training, insurance claim, etc.
• Provide sales information to parts for parts stock order analysis, EPC, etc.
• Cooperate with related department to solve the issue on registration & VIN and orders.

戴姆勒卡客车（中国）有限公司成立于2012年9月，总部位于北京，前身是戴姆勒卡车中国，负责戴姆勒在中国的进口卡车、特种车和客车业务。目前，戴姆勒在中国市场销售梅赛德斯-奔驰Actros、Axor、Atego载重车和乌尼莫克、赛托斯等特种车。此外，戴姆勒卡客车（中国）有限公司正在积极拓展戴姆勒在中国的客车业务。
Established in September 2012 and headquartered in Beijing, Daimler Trucks and Buses (China) Ltd. (DTBC, previously known as Daimler Trucks China) is responsible for Daimler’s business operations of imported trucks, special trucks, and buses in China. Currently, Daimler sells Mercedes-Benz Actros, Axor and Atego trucks, as well as special trucks such as the Unimog and Zetros in the Chinese market. In addition, DTBC is also actively developing the bus business for Daimler in China.