Power Seller Account Manager (PSAM)
上海亿贝网络信息服务有限公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：互联网/电子商务
职位信息
- 发布日期：2014-02-20
- 工作地点：上海-浦东新区
- 招聘人数：若干
- 工作经验：二年以上
- 学历要求：本科
- 语言要求：英语熟练
- 职位类别：大客户销售管理
职位描述
Title: Power Seller Account Manager (PSAM)
Location: Shanghai, China
Reports To: Supervisor, Power Seller Account Management (PSAM)
Company Description
With more than 88 million active users globally, eBay is the world's largest online marketplace, where practically anyone can buy and sell practically anything. Founded in 1995, eBay connects a diverse and passionate community of individual buyers and sellers, as well as small businesses. Their collective impact on e-commerce is staggering: In 2008, the total worth of goods sold on eBay was USD$60 billion - $2,000 every second.
Specifically, eBay Great China enables global trading by providing the leading cross-border online platforms in the largest export-driven economy China. We connect millions of Chinese sellers with ’00 millions of overseas buyers; we also enable Chinese buyers to find unique and authentic items from the most trusted sellers around the global.
China Hard Goods Marketplace Development team is based in Shanghai and with operations in Shenzhen and Hong Kong, taking full responsibility of CN revenue target from electronics and parts & accessories verticals by designing and executing end-to-end initiatives and solutions on generating local market awareness, driving local seller acquisition and activation as well as growing trading activities in a dynamic global eBay online marketplace.
Specific Responsibilities
? Manage 150-250 eBay power sellers in China, responsible for solving their day-to-day issues and requests
? Closely monitor the managed sellers’ performance on item quality, policy compliance, trading behaviors, shipping efficiency, and sales trend.
? Drive sustainable business growth for high quality China sellers and help to maintain a healthy power seller community
? Support high performing sellers to become trustworthy top sellers and promote them to the top sellers club
? Build and maintain rapport with the power sellers, provide education on selling skills, best trading practices, business strategy, etc.
Experience and Qualification
? Bachelor degree or higher in Business, Economics, Management or related is preferred
? 2+ years working experience in customer service, account management, or sales related positions
? Experience in e-commerce, online trading, Internet, import and export, logistics is highly preferred
? Fluency in Mandarin and English, Cantonese is a plus
Other Competencies
? Customer first and service mindset
? Excellent interpersonal and communication skills, ability to deal with a variety of people
? Self-disciplined and able to learn and work with minimal supervision
? Strong influencing and negotiation skills
? Open minded and innovative
? Good team player and willing to take initiatives
? Hands-on, result driven and process oriented
Location: Shanghai, China
Reports To: Supervisor, Power Seller Account Management (PSAM)
Company Description
With more than 88 million active users globally, eBay is the world's largest online marketplace, where practically anyone can buy and sell practically anything. Founded in 1995, eBay connects a diverse and passionate community of individual buyers and sellers, as well as small businesses. Their collective impact on e-commerce is staggering: In 2008, the total worth of goods sold on eBay was USD$60 billion - $2,000 every second.
Specifically, eBay Great China enables global trading by providing the leading cross-border online platforms in the largest export-driven economy China. We connect millions of Chinese sellers with ’00 millions of overseas buyers; we also enable Chinese buyers to find unique and authentic items from the most trusted sellers around the global.
China Hard Goods Marketplace Development team is based in Shanghai and with operations in Shenzhen and Hong Kong, taking full responsibility of CN revenue target from electronics and parts & accessories verticals by designing and executing end-to-end initiatives and solutions on generating local market awareness, driving local seller acquisition and activation as well as growing trading activities in a dynamic global eBay online marketplace.
Specific Responsibilities
? Manage 150-250 eBay power sellers in China, responsible for solving their day-to-day issues and requests
? Closely monitor the managed sellers’ performance on item quality, policy compliance, trading behaviors, shipping efficiency, and sales trend.
? Drive sustainable business growth for high quality China sellers and help to maintain a healthy power seller community
? Support high performing sellers to become trustworthy top sellers and promote them to the top sellers club
? Build and maintain rapport with the power sellers, provide education on selling skills, best trading practices, business strategy, etc.
Experience and Qualification
? Bachelor degree or higher in Business, Economics, Management or related is preferred
? 2+ years working experience in customer service, account management, or sales related positions
? Experience in e-commerce, online trading, Internet, import and export, logistics is highly preferred
? Fluency in Mandarin and English, Cantonese is a plus
Other Competencies
? Customer first and service mindset
? Excellent interpersonal and communication skills, ability to deal with a variety of people
? Self-disciplined and able to learn and work with minimal supervision
? Strong influencing and negotiation skills
? Open minded and innovative
? Good team player and willing to take initiatives
? Hands-on, result driven and process oriented
公司介绍
eBay.cn简介eBay.cn是eBay 的全资子公司，致力于推动中国跨国交易电子商务的发展，帮助中国的小企业和个人用户在eBay全球平台上进行销售，为他们开辟直接面向海外销售的新渠道。 eBay全球领先的交易平台结合领先的在线支付工具PayPal，已经成为全球中小企业和个人用户从事跨国贸易的首选。PayPal是全球在线支付标准，拥有1.84亿注册账户，支持全球190个市场、23种货币的收付款，是网络跨国交易的最佳支付工具。 为了更好帮助中国卖家在“eBay 平台 / eBay Marketplace”上进行销售，eBay.cn还成立的专业的跨国交易服务团队，提供从跨国交易认证、业务咨询、疑难解答、外贸专场培训及电话培训、在线论坛外贸热线，到洽谈物流优惠、协同PayPal提供安全、快捷、方便的支付解决方案，帮助中国卖家顺利开展全球业务。 eBay.cn还推出专为中国跨国交易卖家打造的交流、沟通和分享的平台，www.ebay.cn，不仅提供eBay跨国贸易培训课程，分享各个目标市场贸易动态，帮助中国卖家开拓海外市场，还设有用户“讨论区 / Discussion Boards”，使得用户能够通过经验交流来提高他们的销售技巧。 eBay.cn的使命是为中国的企业和个人用户开辟新的网络丝绸之路，帮助更多中国用户走向世界。
想了解更多，请点击 http://aboutus.ebay.cn/introduction/1225.html
想了解更多，请点击 http://aboutus.ebay.cn/introduction/1225.html
联系方式
- 公司网站：http://www.ebay.cn