Order Processing Engineer
德国莱茵豪森(Reinhausen)集团-MR China
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:电气/电力/水利
职位信息
- 发布日期:2013-07-11
- 工作地点:上海-浦东新区
- 招聘人数:1
- 工作经验:五年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:售前/售后技术支持工程师
职位描述
Responsibilities:
· Operative Tasks
1. Advising OEM customers in regard to all technical inquiries relating to the MR product range, with specialized support from an OPS or specialized department where necessary (e.g. in regard to substantive processing or system support).
给OEM客户建议,包括有关MR产品范围的所有技术询问,从OPS或需求部门给予专门支持。
2. Analyzing and coordinating technical requirements for scheduled customer projects (e.g. design, complex applications, maintenance, replacement, etc.) including on-site review for the customer if necessary.
分析并协调客户项目的技术要求(如设计,复杂请求,维修,替换等),如需要为客户提供现场服务.
3. Interpreting, clarifying and realizing customer specifications for offers and orders, taking into account the MR scope of delivery. Early review of technical feasibility and cost effectiveness of customer-specific special designs through initialization of relevant processes (K0).
考虑到MR的交货范围,对客户在报价及合同上的特殊需求,做出具体阐述说明. 根据相关步骤尽早做出技术可行性方案及客户特殊设计的成本效益评估.
4. Cooperation with ASM in regard to the commercial clarification of offers and orders
与ASM协调澄清订单商务条款。
5. Compiling, analyzing (technically and commercially) and sending offers and order confirmations for products, components, parts and services for designated OEM customers. In regard to services, the OPP is authorized to set prices in regard to individual orders up to specified limits or reporting lines.
为OEM客户编制、分析(技术和商业性),发送产品、部件、零件的报价及合同确认。关于服务,OPP有权就个人订单到特殊限制或汇报线进行定价.
6. Entering customer orders and service assignments for internal processing and planning. Coordinating, scheduling and monitoring of progress during processing / implementation.
为了内部处理,计划,协调,安排时间和监管进度,进入客户订单和服务
项目实施过程中的协调和监督工作
7. Assisting with and monitoring delivery and invoicing.
协助跟进交货、开票等事宜。
8. Providing technical support and after-sales services to designated OEMs. Processing of complaints and disruptions, including problem assessment, implementation of necessary actions, follow-up and correspondence with technical support from an OPS or specialized department where necessary (e.g. in regard to substantive processing or system support).
为OEM客户提供技术和售后服务。处理投诉,包括问题评估,完善必要的程序,做好跟进工作. 必要时通过客户服务部提供技术支持。
· Additional Tasks
9. Technical support (substantive processing, system support) for an OPS.
为OPS提供技术性支持
10. Assisting with and carrying out simple to complex technological projects depending on experience and skills (e.g. phase shifter).
根据经验和能力,协助和执行由简到难的技术项目
11. Assisting with and / or managing internal and intra-divisional projects.
协助和管理内部分工项目
12. Technical analysis of offers and order confirmations in OPP area
在OPP方面进行有关订单确认的技术分析
13. Technical support for an ASM - support with customers onsite where necessary
为ASM提供技术性支持—必要时为客户提供现场支持。
14. Fulfillment of any mentioned task (within the assigned business area) by the superior
完成上级交代的其他任务。
Requirements:
1. Bachelor degree of Electric Power Systems or Electrical Engineering related; or at least 5-years of related work experience in power industry of design, technical support related;
本科以上电力系统或电气工程类相关专业;或5年以上相关行业电气设计、技术支持类工作经验;
2. Experience in energy technology and owning Basic knowledge of the machine construction industry
拥有能源工程学经验和机械制造业的基本知识;
3. Excellent spoken and written in both English and Chinese.
良好的中英文口语及书面沟通能力;
4. Understanding of processes and (ERP, i.e. SAP) systems
了解相关系统操作(ERP 例如: SAP);
5. High Team work inspirits, positively and actively;
高度团队合作精神、积极、主动;
6. Self motivated & ability to work independently; proactive handling of assigned business area and tasks;
自我激励并能独立完成工作;主动处理指定工作和任务;
7. Willingness to travel
愿意出差;
8. Good communication skill;
良好地沟通技巧。
公司介绍
1926年,MR 首创具有划时代意义的、用于调节变压器电压的有载分接开关,从此缔造出世界上独一无二、种类最齐全的分接开关家族。
如今,MR 对变压器的智能控制,从调节监控有载分接开关拓展到用Messko产品监测变压器的其他重要功能。另外,MR还在无功补偿、空心复合绝缘子、高压检测与诊断系统等不同的领域大显身手。
2006年,MR在中国设立了两家全资子公司。
位于上海地区的MR中国,又名开德贸易(上海)有限公司,主要负责MR所有产品在中国市场的销售、客户支持与技术维护。
The REINHAUSEN Group is active in the field of power engineering and is composed of the Maschinenfabrik Reinhausen (MR) located in Regensburg, Germany and its 42 subsidiaries as well as 7 affiliated companies spread all around the world.
With a long history of 150 years, MR is the innovation leader, technology leader in the tap-changer business and also one of the first-choice suppliers of on-load tap changer for power transformers in various industrial applications.
Our core business is the regulation of power transformers. Other major divisions include the construction of high-voltage testing and diagnostic systems, the manufacture of composite insulators, the conceptual design of systems for reactive power compensation and surface modification using atmospheric-pressure plasma technologies. Our clients are manufacturers of high-voltage equipment and systems, power utility companies and large-scale industries with intensive power requirements.
After more than 40 years of successful cooperation with China, the REINHAUSEN Group is now further strengthening its commitment to the important Chinese transformer industry. Currently MR has 2 subsidiaries in China: Shanghai and Suzhou.
联系方式
- Email:hr@cn.reinhausen.com
- 公司地址:地址:span上海浦东新区浦东南路360号4楼E座