客户服务（Customer Service ）(职位编号：1)
上海艾瑟尔货运代理有限公司
- 公司规模：少于50人
- 公司性质：合资(欧美)
- 公司行业：交通/运输/物流
职位信息
- 发布日期：2013-11-06
- 工作地点：上海-闵行区
- 招聘人数：1
- 工作经验：一年以上
- 学历要求：大专
- 语言要求：英语熟练
- 职位类别：客服专员/助理(非技术) 船务/空运陆运操作
职位描述
1、Answering phone calls & taking messages
负责接听客户电话，并做好相应记录；
2、Setting up and managing customer files
2、Setting up and managing customer files
负责客户档案的建立和管理；
3、Responsible for All verbal / written communication with shipper / agent / corp.accout
负责跟个人客户、企业客户、国内外代理的口头和书面的联络
4、Coordinating with traffic department
负责跟操作部进行协调；
5、Prepare shipping documents, instructions, and invoice
负责准备运输文件、运输指示和客户收据
6、Claim assistance as needed
6、Claim assistance as needed
负责客户投诉的处理
7、Received & distribute faxes、Make copies of kinds of docs 、Call courier
7、Received & distribute faxes、Make copies of kinds of docs 、Call courier
负责收发传真、复印、叫快递
公司介绍
We are an international moving & storage company established by a group of expat and local professionals with more than 20 years experience in the international moving industry. The services we provide include International Door to Door Moving Service, Local Door to Door Moving Service, Domestic Door to Door Moving Service, Office Moving Service and Storage Rental Service. Over the years, Excel has grown to be one of the major international moving companies in the China market.
With our rapid growth, we are now inviting high caliber candidates to join our team and help us expand our business. We offer both attractive salaries and strong incentives while also offering excellent career advancement opportunities in a growing company.
If you are interested in the positions offered below, please send us your resume.
Website:http://www.excelrelo.com
E-mail:emma.ma@excelrelo.com
With our rapid growth, we are now inviting high caliber candidates to join our team and help us expand our business. We offer both attractive salaries and strong incentives while also offering excellent career advancement opportunities in a growing company.
If you are interested in the positions offered below, please send us your resume.
Website:http://www.excelrelo.com
E-mail:emma.ma@excelrelo.com
联系方式
- Email：emma.ma@excelrelo.com
- 公司地址：地址：span闵行区园文路28号金源中心22楼2211室