上海招聘

Job Summary
The Customer Service Engineer provides on-site corrective maintenance service during installation, integration, training and maintenance of Kodak's front-end and output products.

Job Responsibilities
(1) Perform necessary servicing maintenance of Kodak's output devices
(2)System installation of Kodak equipment for new customers and extensions for existing customers
(3)Hardware operator training and ongoing support for customers
(4)Develops strong relationships with customers and sales partner
(5)Provide feedback on future product development features and functions

Job Requirements
(1)Bachelor degree in electrical or mechanical engineering. Printing Engineering or related subject is highly preferred.
(2) At least 2-4 years of experience in a field service environment
(3)Good understanding of all aspects of complex electro-mechanics and robotic high-tech equipment as well as electro-optics
(4)Some exposure to the graphic arts world and working with product development teams would be an asset
(5)Superior communication and listening skills to resolve customer problem
(6)Demonstrated ability to diagnose, repair and solve system/equipment issues
(7)Practical hands-on approach is essential
(8)Proven customer oriented skills in a service environment
(9)Excellent interpersonal skills including courtesy, tact, and discretion
(10)Advanced analytical and problem solving skills
(11)Ability to adapt to a fast changing environment and work well under pressure
(12)Planning, organizational and administrative abilities
(13)Good professional English reading and comprehension
(14)Willingness to travel

伊士曼柯达公司Eastman Kodak Company，简称为柯达公司，成立于1880年，总部位于美国纽约州罗切斯特市， 100多年来，柯达的创新推动了大量意义非凡的科技进步。今日柯达已转型为一家以商业影像业务为重心的技术型公司。全球员工约8000人，以其强大的渠道合作伙伴团队为全球25000多个商业客户提供服务，行销的产品遍布150多个国家和地区。今日柯达致力于通过颠覆性的技术和突破性的解决方案向产品货物包装、图文传播及功能性印刷行业的客户提供服务，不断在产品和服务生命周期中为客户创造更高价值。我们拥有广泛的产品组合和差异化的技术，在数码胶印印版、数码印刷解决方案、包装解决方案、生产工作流程系统等领域为客户创造经济和环保优势，同时提供混合印刷生产的灵活性。同时柯达亦继续向娱乐影像及商业影片提供领先的产品和服务。 欲了解柯达的更多信息，请访问www.kodak.com.cn