上海招聘

Job Description: Membership & Corporate Visa Program Assistant Manager
Reports To: Membership & Corporate Visa Program Director



Position In Particular:

？ A bridge between Consulate and Member companies
o GTEP Program: contact member companies to help them prepare the application documents and make interview dates.
o Reciprocity Program: contact with Beijing/Guangzhou AmCham for the reciprocity request. After the request approved, contact member companies and help them to use it in the right way and follow up the result.
o Help the Consulate collecting the Company Information & Survey Information from our members.
o Occasionally provide assistance to the U.S. Consulate with traveler return checks.
o Help the visa applicants to contact the U. S. Consulate about the urgent cases.

？ Educate Member companies to use CVP
o Explain the Consulate’s Policy and Rules to our members
o Identify possible application problem areas and educate our membership on how to avoid common mistakes.
o Reminding the Corporate Members who have changed their Members should update the signature documents for backup.
o Respond to membership inquiries by phone, email and where necessary conduct ‘face to face’ meetings with members to introduce the benefits of CVP and guide them through the application process.
o Help to arrange CVP Education Events
o Update CVP website for the latest news from U.S. Consulate in both English and Chinese Version
o Contact the Eligible Companies to introduce the advantage of CVP
o Reminding the Suspend companies when they can re-apply CVP

？ Prescreening of Corporate member applications to participate in the Corporate Visa Program (CVP).
？ Conduct background checks on applicant companies.
？ Prescreening of visa applications from employees of CVP participant companies.
？ Processing of visa applications and issuing of U.S. Consulate Interview times.
？ Tracking of application status and timely response to visa related inquiries by phone and email.
？ Collection of visa service fee, issuing of receipts and daily reconciliation.
？ Update AmCham Shanghai CVP Database and hardcopy records as member details change.
？ Maintain electronic and hardcopy Corporate Member signature samples and designated courier information.
？ Monthly reporting on key CVP benchmarks.
？ In conjunction with the Membership & Corporate Visa Program Director, conduct quarterly orientation sessions for new participants in the program.
？ Conduct regular checks of the CVP Database to verify that all participant details are up to date and consistent with the overall membership database and eligibility requirements.
？ Drop-off of applications to the U.S. Consulate Visa Section.
？ Take back the Successful visa applications passports and hand out them to the applicants.
？ Key in the visa applications information into CVP database every day.
？ General administration of the CVP office including filing, photocopying and faxing.
？ Reminding the CVP active member renew their membership.
？ Assist with the updating of changes to membership information in all our communications i.e. website, New Member Orientation Packages and prospect information packages.



Skills/Experience Required:
? Bachelors degree from an accredited institution in a relevant discipline
? Excellent interpersonal skills and a high level of professionalism
? Strong written, oral communication, presentation and organization skills
? Ability to handle multiple tasks simultaneously
? Strong computer skills including Microsoft word, Excel and PowerPoint
? Minimum 1-2 years experience in customer service
? Supervisory experience a plus
? Fluent written and verbal English a must, Mandarin Chinese a plus
? Honesty, steady, hardships, industrious, fast motion, working down pressure
? Strong attention to details

American Chamber of Commerce in Shanghai
American Chamber of Commerce in Shanghai

The American Chamber of Commerce in Shanghai (AmCham Shanghai) is a non-partisan, non-profit business organization established in 1915. It is the third overseas American chamber to operate worldwide, established only three years after the founding of the U.S. Chamber of Commerce. AmCham Shanghai was resurrected in 1987 after a break of 38 years, and is now among the two largest AmChams in Asia, alongside AmCham Japan.
AmCham Shanghai represents 1,700 companies and 3,800 individual members and is growing by an average of 80 new members per month. We are committed to the principles of free trade, open markets, private enterprise and the unrestricted flow of information.