上海招聘

· Package and dispatch account opening and maintenance related documents

· To provide professional guidance to customer via phone or mail in Chinese or English for account opening and account maintenance

· To communicate and follow up with clients and business partners for early issue resolve and documentation execution, provide professional solution to customers on complex and peculiar cases

· To review the customer document for account opening / maintenance to ensure strict compliance of operation standards, control procedures and regulations

· To input account information in the regulatory system in time

· To establish and maintain permanent files, file, retrieve, image and lodge documents for safekeeping

· Maintain metrics & Issues for report generation and process management and improvement

· To prepare reports and statistics as required by management and Government authorities

· To assist updating the operation procedure

· To support quality program by active involvement in planning and implementation

· To initiate and participate in design of new products when there is a business need

· University graduate with min. 1-3 years related working experience, good command of both written and verbal English

· Goal oriented and able to work under pressure

· Knowledge common office procedures and practices including professional telephone communication, MS Office applications and record keeping

· Knowledge of professional business communication, including style and format of letters, emails and internal memos

· Ability to establish priorities, work independently under pressure, take initiatives, multi-task and work in a fast-paced environment

· Thorough, meticulous and organized, with dedicated follow though

· Assertive team player, active learner, customer focused attitude towards both internal and external customers, good interpersonal, communication skills

· Legal, Banking, Documentation or Operations experience would have a strong advantage.

About Citi China

Citi first established an office in China on May 15, 1902, in Shanghai. In April 2007, Citi was among the first international banks to locally incorporate in China. Citi’s locally incorporated entity is known as Citibank (China) Co., Ltd, which is wholly owned by Citibank N.A. Today Citi is a leading international bank in China with footprint in thirteen cities across China (Beijing, Changsha, Chengdu, Chongqing, Dalian, Guangzhou, Guiyang, Hangzhou, Nanjing, Shanghai, Shenzhen, Tianjin, Wuxi). Citi has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions, Citi is the most global of all international banks in China.

关于花旗中国

花旗在中国的历史可追溯至一九零二年五月。花旗是中国领先的外资银行，为客户提供广泛的金融产品。2007年4月2日，作为首批成功转制本地法人银行的外资银行，花旗银行（中国）有限公司正式成立；2007年4月23日，花旗银行（中国）有限公司成为首批正式对中国境内公民开展人民币业务的外资银行之一。

目前，花旗分别在北京、上海、广州、深圳、天津、成都、杭州和大连设有多家分支行,开展企业银行业务和零售银行业务。花旗在全球100多个国家开展业务，是中国最具全球性的外资银行之一。


Our business is expanding rapidly and we are looking for highly qualified, ambitious individuals wishing to progress to the highest levels of their personal career development in Citibank.
We provide challenging and rewarding career opportunities with the vacancy:

The successful candidate will be provided with superior career development opportunities and a competitive remuneration package. If you are interested in being considered for the position please send your CV ( in English & Chinese) to us.

(Please indicate position applied & "51Job" on the envelope)