上海招聘

As junior outside account manager, your essential job functions will include the following:
Account Contact and Sales
Work as a team with account managers to achieve sales and KPI goals
Achieve the sales target for each month, and provide action plan and feedback to manage any obstacles in attaining such targets
Communicate key initiatives and program value to ensure commitment
Effectively implement Dealer Tire solutions as directed by the Account Manager
Develop and maintain contact schedule with dealers based on OEM program requirements
Submit timely contact reports, forecasts and travel requests to sales management as required
Effectively diagnose opportunities for each dealership
Assess, reinforce and implement processes and elements across the service lane
Analyze and identify training needs of dealership staff
Provide coaching and training to SA’s and other 4S aftersales personnel
Conduct market competitive shops to provide market competitive price information
Perform inventory analysis and collaborate with Inside Account Manager and Service and Parts Managers to determine appropriate product mix and inventory levels
Collaborate with the dealership to optimize merchandising components
Resolve customer service issues related to any account activity
Other Duties as Assigned
Position Requirements
Bachelor’s degree or equivalent work experience required
Prior experience in automotive aftermarket retail selling
Good communication skills
Ability to read, write and speak fluently in English preferred
Skilled at taking in many inputs, prioritizing and executing
Ability to build relationships at all levels and good communication with dealer management and Dealer Tire
Training and coaching 4S aftersales personnel. Requires ability to speak publicly in medium to small groups
Strong and quick assessment skills
Strong customer relationship skills
Experience in the 4S channel and tire industry is a plus
Competencies Required
Positive Attitude
Flexibility
Customer Focus
Ability to influence others
Willingness to learn
Value Selling
作为初级外部客户经理，您的基本工作职责将包括以下几点：
客户联络与销售
与内部客户经理一起团队合作以实现销售和KPI目标
达成每月的销售目标，并提供行动计划和反馈，以管理实现目标的任何障碍
交流关键举措和计划价值，以确保承诺
按照客户经理的指示有效实施经销商轮胎解决方案
根据OEM计划要求制定并维护与经销商的联系时间表
根据需要向销售管理人员及时提交联系报告，预测和旅行请求
有效地诊断每个经销商的机会
评估，加强和实施服务通道中的流程和元素
分析和确定经销商人员的培训需求
为SA和其他4S售后人员提供指导和培训
进行市场竞争调研，提供市场竞争价格信息
执行库存分析，并与内部客户经理以及服务和零件经理合作，确定适当的产品组合和库存水平
与经销商合作以优化销售组件
解决与任何帐户活动有关的客户服务问题
其他职责
职位要求
全日制大专或本科学历
有汽车售后市场零售经验
沟通能力强
具备一些商务的英语阅读能力的优先
擅长接收多种输入，优先排序和执行
能够在各个层面建立关系，并与经销商管理人员和经销商轮胎保持良好的沟通
培训和指导4S售后人员（需要具备在中小型团体中公开演讲的能力）
强大而快速的评估技能
强大的客户关系技巧
具有4S渠道和轮胎行业经验者优先
所需能力
积极的态度
灵活性
以客户为中心
能够影响他人
学习的意愿
价值销售

Our company is an industry leader in the United States, successfully working with 24 OEM car manufacturers and over 11,000 4S dealerships growing aftersales revenue and improving customer retention. We are expanding into China and are in the process of building partnerships with several OEM car manufacturers and suppliers.We makes it easy and profitable for dealers and OEMs to sell tires and other products and services