万豪电话销售 (海外)
万豪国际度假会
- 公司规模：10000人以上
- 公司性质：外资（欧美）
- 公司行业：酒店/旅游
职位信息
- 发布日期：2021-01-04
- 工作地点：上海
- 招聘人数：3人
- 工作经验：1年经验
- 学历要求：大专
- 语言要求：普通话精通 英语熟练
- 职位月薪：8-20万/年
- 职位类别：电话销售
职位描述
万豪度假俱乐部 (MVCI)（亚太区）
梦想成真的地方
我们是全球分时度假行业的引领者，经营着多个著名的分时度假品牌，其中包括万豪度假俱乐部、丽思卡尔顿度假俱乐部和万豪大酒店。我们为能人志士提供诸多机会，让他们鼓励我们的客户以万豪的方式体验度假的乐趣！
我们诚邀您探索这份可以受益终生的职业。我们正在寻找符合条件的人才加入我们的公司。
如果加入了 MVCI 大家庭，您可以享受优厚的福利：
全球假日住宿折扣
具有多元文化的工作环境；
优厚的工资和福利待遇；
针对您的职业发展的可靠承诺；
专业、有趣且相互支持的工作环境
电话销顾问 （海外）
职务概述
通过电话和电子邮件与潜在业主进行互动，并有效利用销售技巧将潜在业主变成购买者。通过跟进推荐和销售线索，与潜在业主建立关系。依靠销售经验，根据每位潜在业主的个人需求和喜好进行沟通。在销售完成后维护客户关系，以确保客户对公司始终满意并发展未来的业务机会（例如推荐、额外销售）。
职位具体任务
构建并维护客户群
跟进业主的推荐。
制定并维护客户联系信息记录，并使用该信息为后期的有效接触提供支持。
联系业主以监测其满意度、介绍即将推出的促销活动并发展业务机会（例如重新建立业务关系、推荐）。
使用可用的客户关系管理系统（例如 Seibel、Universe）维护与客户互动的记录，跟进客户购买和签订合同情况。
通过电话推荐或销售预售套餐
在开场、了解和阐述意图的过程中建立信任，与客户建立融洽的关系。
使用已批准的流程推销预售套餐。
通过电话邀请会员或给客人参加预售活动
在实践中不断发展并改进销售推介能力。
以有效利用销售流程要素的方式向客户推介。
通过电子邮件、电话或信件方式跟进与客户的互动。
为他人提供服务
及时响应并监控客户和业主查询的解决方案，并提供精确的信息。
充分利用资源（例如度假所有权顾问）为客户和业主提供服务。
其它职责
充分了解公司的文化和流程。
有效地管理时间，准时参加每日团队会议、培训课程，并准时响应与客户/业主的约定。
参加管理团队开展的正式培训课程。
始终关注当地时事（例如新闻、运动、流行文化）和信息，以便建立客户关系。
根据要求，协助其他电话销售主管的发展和指导。
了解并遵守国家和联邦针对所有销售和/或营销活动推出的法规（例如“请勿呼叫列表”、“国家注册”、“豁免”等）。
履行指定的其他职责
任职资格
大专学历及以上。
至少 1 年或以上电话销售呼叫中心工作经验。
出色的书面和口头沟通能力以及语言信息和非语言信息聆听技巧。
态度积极、热情。
展现出专业且知识丰富的形象。
能够以礼貌、热情和勤奋的态度展现 MVCI 精神。
拥有丰富的说服技巧。
具有直接营销或促销销售经验者优先。
具备在团队环境中工作以及与公司各级别员工有效沟通的能力。
能够熟练操作 Microsoft Excel 和 Word
具有在工作量大、节奏快以及注重成果的业务环境中工作的经验。
如果您认为您正是我们寻找的那个人，并且想在透明且自主的环境中发展，请在此处申请职位并附上您的简历，简历中需要提供资格证书、详细的工作经验，以及当前薪金和期望待遇等信息。
抱歉，我们只会通知符合条件的求职者。
作为一家提供平等机会的雇主，万豪度假全球公司致力于招聘不同背景的员工，并支持包容性的文化。
--------------------------------------------------------------
MARRIOTT VACATION CLUB ASIA PACIFIC (MVCI) - Thailand or Bali
Where Dreams Come True
We are the world's largest pure-play timeshare company and develop well-known timeshare brands including Marriott Vacation Club, The Ritz-Carlton Destination Club and Grand Residence Club by Marriott. We offer a range of opportunities for talented individuals to encourage our clients to experience the joy of taking holidays the Marriott way!
We invite you to discover the career of a lifetime. We are seeking qualified individuals to join our team.
By joining the MVCI big family, an attractive package awaits you:
Discounted worldwide holiday accommodation
Multi-cultural work environment;
Attractive salary and benefits package;
Firm commitment to the development of careers;
Supportive, Professional and Fun working environment
TELESALES CONSULTANT
JOB SUMMARY
Interact with prospective owners over the telephone and email and effectively uses sales techniques to convert them into purchasers. Develop relationships with prospective owners by following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each prospective owner. Maintain the customer relationship after the sale is complete to ensure continued satisfaction with the organization and to develop future business opportunities (i.e., referrals, additional sales).
JOB SPECIFIC TASKS
Building and Maintaining Customer Base
Follows up on referrals from owners.
Develops and maintains records on customer contacts and use that information to support effective follow-up encounters.
Contacts owners to monitor satisfaction, makes aware of upcoming promotions, and develops business opportunities (e.g., reloads, referrals).
Uses available Customer Relationship Management systems (e.g., Seibel, Universe) to maintain accounts of interactions and follow up with customers with regard to purchases and contracting activity.
Inviting or selling preview packages over the phone
Establishes trust during the warm up, discovery, and intent statement and build rapport with customer.
Promote preview packages using approved process.
Invite members or guest over the phone to attend preview
Practices and continues to develop and improve sales presentation.
Presents to customers in a manner that effectively utilizes the elements of the sales process.
Follows up customer interaction with email, phone, or mail correspondence.
Providing Services to Others
Responds to and monitors the resolution of customer and owner inquiries in a timely manner with accurate information.
Leverages resources for providing service to customers and owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other
Demonstrates total understanding of the culture and processes of the organization.
Manages time effectively to punctually attend daily team meetings, training sessions, and customer/owner appointments.
Participates in formal training sessions offered by management team.
Maintains an awareness of current events (e.g., news, sports, pop-culture) and information on locations to enable customer relationship building.
Assists in the development and mentoring of other Telesales Executives as requested.
Understands and abides by state and federal regulation around all sales and/or marketing activity (i.e. Do Not Call Lists, State registrations, Exemptions, etc).
Performs other duties as assigned
CANDIDATE PROFILE
College degree and above.
Minimum of 1 year or more call center working experience in tele-sales.
Excellent written and oral communicative, verbal and non-verbal listening skills.
Positive and enthusiastic attitude.
Presents a professional and knowledgeable image.
Ability to represent MVCI in a courteous, enthusiastic and diligent manner.
Proven experience using persuasive techniques.
Experience in direct marketing or promotional sales will be advantageous.
Proven ability to work in a team environment and interact with all levels of the organization.
Working knowledge of Microsoft Excel and Word
Experience in high volume, fast-paced, results oriented business environments.
If you believe you are the one we are seeking and thrive in a transparent and autonomous environment, apply here and attach your resume giving full details of qualifications, experience as well as current and expected salary.
We regret that only short-listed candidates will be notified.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
梦想成真的地方
我们是全球分时度假行业的引领者，经营着多个著名的分时度假品牌，其中包括万豪度假俱乐部、丽思卡尔顿度假俱乐部和万豪大酒店。我们为能人志士提供诸多机会，让他们鼓励我们的客户以万豪的方式体验度假的乐趣！
我们诚邀您探索这份可以受益终生的职业。我们正在寻找符合条件的人才加入我们的公司。
如果加入了 MVCI 大家庭，您可以享受优厚的福利：
全球假日住宿折扣
具有多元文化的工作环境；
优厚的工资和福利待遇；
针对您的职业发展的可靠承诺；
专业、有趣且相互支持的工作环境
电话销顾问 （海外）
职务概述
通过电话和电子邮件与潜在业主进行互动，并有效利用销售技巧将潜在业主变成购买者。通过跟进推荐和销售线索，与潜在业主建立关系。依靠销售经验，根据每位潜在业主的个人需求和喜好进行沟通。在销售完成后维护客户关系，以确保客户对公司始终满意并发展未来的业务机会（例如推荐、额外销售）。
职位具体任务
构建并维护客户群
跟进业主的推荐。
制定并维护客户联系信息记录，并使用该信息为后期的有效接触提供支持。
联系业主以监测其满意度、介绍即将推出的促销活动并发展业务机会（例如重新建立业务关系、推荐）。
使用可用的客户关系管理系统（例如 Seibel、Universe）维护与客户互动的记录，跟进客户购买和签订合同情况。
通过电话推荐或销售预售套餐
在开场、了解和阐述意图的过程中建立信任，与客户建立融洽的关系。
使用已批准的流程推销预售套餐。
通过电话邀请会员或给客人参加预售活动
在实践中不断发展并改进销售推介能力。
以有效利用销售流程要素的方式向客户推介。
通过电子邮件、电话或信件方式跟进与客户的互动。
为他人提供服务
及时响应并监控客户和业主查询的解决方案，并提供精确的信息。
充分利用资源（例如度假所有权顾问）为客户和业主提供服务。
其它职责
充分了解公司的文化和流程。
有效地管理时间，准时参加每日团队会议、培训课程，并准时响应与客户/业主的约定。
参加管理团队开展的正式培训课程。
始终关注当地时事（例如新闻、运动、流行文化）和信息，以便建立客户关系。
根据要求，协助其他电话销售主管的发展和指导。
了解并遵守国家和联邦针对所有销售和/或营销活动推出的法规（例如“请勿呼叫列表”、“国家注册”、“豁免”等）。
履行指定的其他职责
任职资格
大专学历及以上。
至少 1 年或以上电话销售呼叫中心工作经验。
出色的书面和口头沟通能力以及语言信息和非语言信息聆听技巧。
态度积极、热情。
展现出专业且知识丰富的形象。
能够以礼貌、热情和勤奋的态度展现 MVCI 精神。
拥有丰富的说服技巧。
具有直接营销或促销销售经验者优先。
具备在团队环境中工作以及与公司各级别员工有效沟通的能力。
能够熟练操作 Microsoft Excel 和 Word
具有在工作量大、节奏快以及注重成果的业务环境中工作的经验。
如果您认为您正是我们寻找的那个人，并且想在透明且自主的环境中发展，请在此处申请职位并附上您的简历，简历中需要提供资格证书、详细的工作经验，以及当前薪金和期望待遇等信息。
抱歉，我们只会通知符合条件的求职者。
作为一家提供平等机会的雇主，万豪度假全球公司致力于招聘不同背景的员工，并支持包容性的文化。
--------------------------------------------------------------
MARRIOTT VACATION CLUB ASIA PACIFIC (MVCI) - Thailand or Bali
Where Dreams Come True
We are the world's largest pure-play timeshare company and develop well-known timeshare brands including Marriott Vacation Club, The Ritz-Carlton Destination Club and Grand Residence Club by Marriott. We offer a range of opportunities for talented individuals to encourage our clients to experience the joy of taking holidays the Marriott way!
We invite you to discover the career of a lifetime. We are seeking qualified individuals to join our team.
By joining the MVCI big family, an attractive package awaits you:
Discounted worldwide holiday accommodation
Multi-cultural work environment;
Attractive salary and benefits package;
Firm commitment to the development of careers;
Supportive, Professional and Fun working environment
TELESALES CONSULTANT
JOB SUMMARY
Interact with prospective owners over the telephone and email and effectively uses sales techniques to convert them into purchasers. Develop relationships with prospective owners by following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each prospective owner. Maintain the customer relationship after the sale is complete to ensure continued satisfaction with the organization and to develop future business opportunities (i.e., referrals, additional sales).
JOB SPECIFIC TASKS
Building and Maintaining Customer Base
Follows up on referrals from owners.
Develops and maintains records on customer contacts and use that information to support effective follow-up encounters.
Contacts owners to monitor satisfaction, makes aware of upcoming promotions, and develops business opportunities (e.g., reloads, referrals).
Uses available Customer Relationship Management systems (e.g., Seibel, Universe) to maintain accounts of interactions and follow up with customers with regard to purchases and contracting activity.
Inviting or selling preview packages over the phone
Establishes trust during the warm up, discovery, and intent statement and build rapport with customer.
Promote preview packages using approved process.
Invite members or guest over the phone to attend preview
Practices and continues to develop and improve sales presentation.
Presents to customers in a manner that effectively utilizes the elements of the sales process.
Follows up customer interaction with email, phone, or mail correspondence.
Providing Services to Others
Responds to and monitors the resolution of customer and owner inquiries in a timely manner with accurate information.
Leverages resources for providing service to customers and owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other
Demonstrates total understanding of the culture and processes of the organization.
Manages time effectively to punctually attend daily team meetings, training sessions, and customer/owner appointments.
Participates in formal training sessions offered by management team.
Maintains an awareness of current events (e.g., news, sports, pop-culture) and information on locations to enable customer relationship building.
Assists in the development and mentoring of other Telesales Executives as requested.
Understands and abides by state and federal regulation around all sales and/or marketing activity (i.e. Do Not Call Lists, State registrations, Exemptions, etc).
Performs other duties as assigned
CANDIDATE PROFILE
College degree and above.
Minimum of 1 year or more call center working experience in tele-sales.
Excellent written and oral communicative, verbal and non-verbal listening skills.
Positive and enthusiastic attitude.
Presents a professional and knowledgeable image.
Ability to represent MVCI in a courteous, enthusiastic and diligent manner.
Proven experience using persuasive techniques.
Experience in direct marketing or promotional sales will be advantageous.
Proven ability to work in a team environment and interact with all levels of the organization.
Working knowledge of Microsoft Excel and Word
Experience in high volume, fast-paced, results oriented business environments.
If you believe you are the one we are seeking and thrive in a transparent and autonomous environment, apply here and attach your resume giving full details of qualifications, experience as well as current and expected salary.
We regret that only short-listed candidates will be notified.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
公司介绍
梦想成真的地方
我们是世界上***的分时度假公司，经营着多个著名的分时度假品牌，其中包括万豪度假俱乐部、丽思卡尔顿度假俱乐部和万豪大酒店。我们为能人志士提供诸多机会，让他们鼓励我们的客户以万豪的方式体验度假的乐趣！
2018年，万豪度假环球（Marriott Vacations Worldwide）完成了对 ILG, Inc. 的转型式收购。ILG是旅游度假行业公认的领导者，拥有自己的标志性品牌和企业。合并后的公司拥有***和最多样化的品牌和企业组合，主要业务包括分时度假、换屋度假和第三方管理。目前，新公司旗下有100多个度假村和近650,000名业主和会员，多样化组合包括七个分时度假品牌，以及多个外汇网络和会员计划，涵盖80多个国家/地区的近3,200个度假村和约200万会员。此外，公司还管理着200多个其他度假村和酒店。
我们诚邀您探索这份可以受益终生的职业。我们正在寻找符合条件的人才加入我们的公司。
如果加入了 MVCI 大家庭，您可以享受优厚的福利：
?全球假日住宿折扣
?具有多元文化的工作环境；
?优厚的工资和福利待遇；
?针对您的职业发展的可靠承诺；
?专业、有趣且相互支持的工作环境
我们是世界上***的分时度假公司，经营着多个著名的分时度假品牌，其中包括万豪度假俱乐部、丽思卡尔顿度假俱乐部和万豪大酒店。我们为能人志士提供诸多机会，让他们鼓励我们的客户以万豪的方式体验度假的乐趣！
2018年，万豪度假环球（Marriott Vacations Worldwide）完成了对 ILG, Inc. 的转型式收购。ILG是旅游度假行业公认的领导者，拥有自己的标志性品牌和企业。合并后的公司拥有***和最多样化的品牌和企业组合，主要业务包括分时度假、换屋度假和第三方管理。目前，新公司旗下有100多个度假村和近650,000名业主和会员，多样化组合包括七个分时度假品牌，以及多个外汇网络和会员计划，涵盖80多个国家/地区的近3,200个度假村和约200万会员。此外，公司还管理着200多个其他度假村和酒店。
我们诚邀您探索这份可以受益终生的职业。我们正在寻找符合条件的人才加入我们的公司。
如果加入了 MVCI 大家庭，您可以享受优厚的福利：
?全球假日住宿折扣
?具有多元文化的工作环境；
?优厚的工资和福利待遇；
?针对您的职业发展的可靠承诺；
?专业、有趣且相互支持的工作环境
联系方式
- 公司地址：地址：span上海市黄浦区西藏南路569号 复兴Base