上海招聘

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to:

· Supervise the daily schedules, workflow, and activities related to new product development activities in Asia required to commercialize each season’s new product designs.

· Ensure the product developers closely consult and collaborate with US product development and merchandising personnel to create a strong teamwork culture.

· Oversee the team’s collaboration with PetSmart factories to understand and revise new product details. Communicate any requested changes back to US product developers.

· Oversee the staff’s close partnership with factories/suppliers to update changes authorized by US product developers.

· Oversee the negotiation of 1st price quotations for all new product development items. Re-negotiate price when quotations do not meet targets or PetSmart’s internal cost analysts have identified an opportunity to reduce prices.

· Oversee the process to order, review and submit new product confirmation samples to US product developers and Merchandising group on a timely basis. Inform and advise US product developers on all issues relating to new product development items.

· Ensure the completion of rework and re-order confirmation samples based on US product development comments.

· Oversee see the staff in resubmitting any sample changes to US product developers to get final US approval.

· As needed, submit/confirm final approvals for corrected samples to factories/suppliers.

· As needed, based on revised samples, correct new product specifications.

· Supervise hand-off required new product specs and confirmation samples to Asia Production Management team for inclusion in PetSmart’s seasonal product line

Responsibilities:

· Daily supervision of the product development team, including supervising work, handling escalations, providing regular updates to management, and conducting regular performance feedback, coaching, and developing of the team.

· Ensure all specifications for each new product is clearly understood by PetSmart vendors.

· Ensure prices and terms meet PetSmart goals.

· Negotiate 1st price quotes, minimums and deliveries with factories/suppliers for all new products.

· Inform US PD staff of all changes required to either commercialize new product and/or meet price targets.

· Re-negotiate prices based on changes authorized by US product development.

· Ensure 1st samples and supplementary materials are on time and meet US product development and US Merchandising requirements.

· Ensure the body of new product data handed off to Asia purchase planning department is complete and correct.

Key Job Tasks:

New Product Placement Phase:

· Supervise the product development team to ensure all new product placement processes are completed accurately and in a timely manner; to include:

· Upon receipt of new products, review and confirm all product development specifications with US product development personnel.

· Confirm receipt of all development samples, swatches, pictures, etc. associated with each new product.

· Consult with US product development to resolve all incomplete, unclear or unspecified product issues.

· Log each new product into tracking system.

· Collaborate with the sourcing/production team and Asia general management to determine which factory(s) to use for each new item.

· Meet with personnel at selected factory(s) to review complete product and manufacturing details for each new product.

· Provide each factory with:

· Product specifications for each new product that include:

o Material IDs

o Size and color details

o Construction and functionality description

o Technical details as required by the new product spec

o Key Quality requirements for later inspection

o Testing and certification requirements

o Packaging

· Future demand forecast for each new product.

· Delivery requirements

· Sample requirements

· Request quotation for each new product.

· Collect, clarify and facilitate answers to all factory questions for each NPD item.

· Modify specifications as required and approved by US product development.

Costing/Margin Review Phase:

· Supervise the product development team to ensure all costing/margin review processes are completed accurately and in a timely manner; to include:

· Receive new product quotations and cost sheets for each new product.

· Review each item with Asia cost analyst for the required product category.

· Identify which items will need further negotiations to meet/exceed margin targets.

· Review/discuss quotations with US product development.

· Begin discussion and negotiations with factories focused on items that require lower prices.

· Negotiate best price for each new product with factories.

· Collect factory suggestions about changes required to meet price targets.

· Advise US PD about suggested changes to each new product required to meet price targets.

· Get approvals from US product developers to make cost-engineered changes and advise factories of changes.

o US PD releases revised new product spec to reflect changes.

· Finalize quotations for all new products.

Sampling Phase:

· Supervise the product development team to ensure all sampling processes are completed accurately and in a timely manner; to include:

o Order required number of samples and supporting merchandising materials for each new product.

o Enter 1st confirmation sample requests into sample tracking system.

o Share sample schedule with each factory.

o Track each new product to ensure timely delivery.

o Advise and consult with US product development regarding any material or construction changes required by factory during the sample making phase.

o Advise factories of authorized changes to expedite samples.

o Receive 1st samples and related materials for each new product item. Review to ensure they meet specs.

o Order reworks when necessary.

o Send all samples to US product development.

o Upon receipt, review sample details with US product development. Pass comments to vendors and expedite any changes or replacements samples as required.

o Elevate sample status if there are technical or factory challenges that could cause delivery delays.

Pre-Production Phase (Post US Merchandise Adoption Meeting):

· Supervise the product development team to ensure all pre-production processes are completed accurately and in a timely manner; to include:

a. Advise factories of any pre-production changes to adopted new product items.

b. Hand-off spec sheets, quote sheets and other product data to the Asia Production Planning department.

c. Production planners prepare for the Purchasing Phase.

Key Processes/Systems:

· Maintain database to track all new product specs and spec changes

· Conduct daily email communication with relevant US personnel about new product items in work

· Conduct daily communication by email and phone with factory personnel

· Oversee sample processes:

o Receipt, storage and retrieval of new product samples and related development materials received from the US (by season and year).

o Track delivery of all new product samples; 1st confirmation and revised samples

o Communicate sample delivery status on a scheduled basis

o Conduct internal sample evaluations prior to sending samples to the US

o Ship samples to the US

o Maintain records of all factory issues with new product samples and specs

o Maintain records of US authorized changes to new product samples and specs

· Update database to maintain new product data:

o Price quotes

o Spec and sample changes

o Sample deliveries

o Lab testing requirements and results

· Utilize the product costing database developed by the cost analyst team.

· Develop a library of new products for future reference

· Participate/contribute to the factory/Supplier Scorecard system.

Collaborates with:

· China Sourcing team

· US Product development team

· US Design Team

· US Quality Team

· US Merchandise Planning

Skills/Capabilities/Experience:

· Minimum 3 to 5 years of experience in product development role in China, management or supervisory experience is preferred

· Spoken and written English

· Understand basic business finance concepts and interface/discuss these in English with US and China teams:

o Margin calculations

o Delivery lead times

o Business terms

· Sourcing/Trade office routines:

o Positively manage relationship with factory customer service personnel

o Mange sample flow

o Conduct new product negotiations:

§ Product prices

§ Minimum order quantities

§ Sample deliveries

§ Delivery lead times

o Interface with US teams about all new product issues.

· Understand basic manufacturing requirements:

o Material characteristics, key quality concerns and cost implications

o Construction steps, constraints and cost implications

  

PetSmart is a leading pet specialty retailer. We have a very productive north American store network with currently 1,450 stores across the network.We are also considered the industry leader when it comes to assortment and value offering a variety of more than 11K different products in our stores.