上海招聘

Amazon is an equal opportunity employer

A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

This person will interface with Amazon Devices Asia employees for recruiting, learning and Development, tools and systems support, company event programs and HR matters. We are looking for a person who has a customer focused, hands-on approach and is comfortable communicating with all levels of management and employees to yield an excellent employee experience. The successful candidate will have excellent attention to detail with a data driven, analytical approach, strong communication skills and the ability to manage multiple, competing priorities simultaneously.
This is an opportunity for a highly motivated, self-directed individual to gain valuable HR and Recruiting experience in a fast paced, globally scaling organization.

Location: Shenzhen

Key responsibilities:
Manage HR projects independently, including employee relations, offsite events, and HR process improvement
Partner with peers in HR and cross-functional teams to drive alignment of HR programs
Manage the data associated with the recruitment process and assist recruiting team to complete important staffing projects as needed.
Take ownership of customer / employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus.
Partner with Learning and Development team on training programs, including training coordination, data analysis etc.
Meet setup SLA and KPI
Participation in the continuous improvement of HR processes.
Communicate effectively both verbally and in written form with employees to explain and resolve queries and concerns. This could be via email, phone and chat / instant messaging.
Support HR team on HR and other tools and systems
Support general office administration for HR team
Be part of Amazon company event team to support great employee experience to employees
Be part of a team that actively seeks customer feedback to improve levels of service
Basic Qualifications:
Graduate in 2022
Fluent in English and Mandarin
Bachelor degree or equivalent internship experience
Computer literacy (Excel, Work, PowerPoint, Outlook)
Ability to work in international teams where team members are in different locations and belong to different cultures.
Ability to work with confidential information
Ability to work in changing environment
Flexibility
Preferred Qualifications:
Master degree of Human Resources management
Program management experience

亚马逊于2004年进入中国，秉承“顾客至尚”的理念，不断为中国用户创新。目前亚马逊在中国布局的核心战略业务包括以亚马逊海外购和亚马逊全球开店为中心的跨境电子商务，Kindle电子书阅读器和电子书，亚马逊物流运营和亚马逊云计算服务（AWS）。

依托亚马逊独一无二的全球资源和跨境物流体系，亚马逊中国持续推进跨境电商战略。2014年，亚马逊中国正式上线亚马逊海外购商店——亚马逊***个本地化、多站点的全球商店，致力于打造中国消费者信赖的选购高品质海外正品的跨境网购首选站点。消费者用中文即可直接购买来自亚马逊美国、英国、日本、德国网站的30大品类、逾2000万的海外正品。商品经由亚马逊全球物流体系从海外运营中心直送中国消费者。亚马逊Prime会员服务于2016年10月在中国上线，是亚马逊全球首个提供跨境订单全年无限次免费配送的会员服务。

亚马逊全球开店致力于帮助中国卖家发展出口业务、拓展全球市场、打造国际品牌。目前数十万的中国卖家通过亚马逊全球开店跨境出口到全球。包括亚马逊美国、加拿大、德国、英国、法国、意大利、西班牙、日本、墨西哥、澳大利亚、中东、印度、新加坡和荷兰在内的14大海外站点已向中国卖家全面开放。中国卖家可将商品销售给亚马逊全球超过3亿的活跃用户，以及亚马逊美国、欧洲和日本的数百万企业与机构买家。

亚马逊在全球拥有175个运营中心，配备超过10万台Kiva智能机器人，可将商品配送至185个国家和地区。借助全球领先的物流交付能力，亚马逊中国为通过海外购进行跨境网购的中国消费者提供一流的跨境配送体验，并帮助中国卖家出口海外，拓展国际市场。

亚马逊中国致力于为中国消费者提供***的数字阅读体验，点燃中国大众的阅读热情。2012年12月，Kindle中国电子书店正式上线，通过与数百家中国出版机构和进口书商合作，目前为中国读者提供了超过70万册电子书。2013年6月，Kindle 电子书阅读器进入中国市场，随后亚马逊陆续为中国消费者带来了Kindle电子书阅读器全系列产品，并与全球保持新品同步发售，Kindle Unlimited电子书包月服务与Prime阅读等服务也相继推出。

自2016年8月1日起, 亚马逊云服务（AWS）中国（北京）区域由光环新网运营和提供服务。2017年12月，由西云数据运营的中国第二个AWS区域正式向客户提供服务。中国市场以两个数据中心区域、5个可用区，成为AWS在美国之外最重要的市场之一。2018年9月，AWS宣布在上海建立AWS人工智能研究院，致力于打造AWS人工智能与机器学习的云服务，惠及全社会。2019年9月，AWS在深圳建立物联网实验室，旨在提供经过认证的、由APN合作伙伴构建的硬件和软件解决方案，帮助客户加速物联网应用程序的设计和部署。