上海招聘

MAIN ACCOUNTABILITIES    

Process order-entries, ensuring that these entries are accurate and issuing timely invoices and actively corresponding with customers on delivery/service status in APAC.      

Prepare shipment documents, liaise with forwarders to ensure delivery of outgoing shipments are timely      

Liaise with internal departments as and when urgent orders are required and provide post-delivery support to overseas customers to ensure maximum customer satisfaction.       

Handle sales inquiries by coordinating pricing and product issues with the country sales managers and respond to customers' inquiries 

Handle customer claims

Coordinate the complete process with appropriate Supply Chain, Production & Finance department

Pro-active contact to customer / Forecast follow-up for current quarter activities / Set-up and follow-up of improvement actions defined during meetings

Ensure logistics operational procedures are observed and compiled 

Participate in continuous improvement

May assist in other areas or perform duties as required 

 COMPETENCIES：         

? >2 years of experience within chemical, food ingredient/food related industries

? Experience in SAP – CS module (must)

? Good command of spoken and written English

? Ability to work under pressure and multi task

? Ability to follow through and hit deadlines and meticulous

? Excellent communication, and the ability to interface with all levels of customers and suppliers

? Customer service oriented and ability to work independently

泰莱集团（Tate&Lyle）是全球食品配料和食品饮料解决方案的供应商，集团总部位于英国伦敦。公司历史悠久，最早可追溯到1859年,泰莱是英国伦敦交易所最早的30家上市公司之一。泰莱集团在全球6个大洲的38家子公司内，拥有约4600名员工。泰莱集团有两大业务：特种食品配料和大宗配料。泰莱集团于1994开始在中国开展业务，2007年建立中国区研发中心，大中华区总部位于上海市徐汇区漕河泾开发区。泰莱食品配料（南通）有限公司正式成立于2014年8月1日，和全球其他泰莱的子公司、机构一样，支撑着泰莱业务的进一步发展壮大。