上海招聘

Receptionist / Administrator (Native English Speaker)

Expat Dental Clinic in MinHang looking for a receptionist with excellent English and outgoing personality.

- Must be positive, organized, responsible, proficient with computers and be able to multi-task.

- Please send resume and salary expectations.

Additional terms and benefits to be further discussed.

POSITION SUMMARY: Perform a variety of reception, secretarial, insurance, and data entry duties for patients and strives to provide patients a stress-free, comfortable, warm and friendly environment. Answer telephones, schedule appointments, handle patient finance, maintain patient records, and coordinate patient flow. Promotes a safe, pleasant, and harmonious environment for staff, doctor, and patient.

DUTIES:

Greet patients on the telephone and in person

Hand off patient to the nurses/doctors in a caring manner

Respond to patient questions, concerns & complains about dental/ortho treatment in person and via email

Schedule and confirm patient appointments and recalls

Effectively & tactfully ask happy customers for patient referrals & testimonials

Build value for the practice & the doctors & for the appointment

Maintain an on-time schedule with little or no cancellations

Set up new patient charts

Check treatment cards and confirm that all appropriate information is included

Review charges with patient and collect payments effectively

Input patient data and charges into computer

End of day / End of month balancing

Create customized treatment plans for dental patients for insurance approval & follow up

Fill out insurance claims for patients

Follow through on overdue patient accounts

Assist in controlling inventory of front desk supplies (eg, business cards, brochures, consent forms, etc)

COMPETENCIES

Exceptional human relations skills

Ability to maintain outgoing, friendly attitude with patients and staff even under pressure

Ability to work with interruptions and to manage multiple priorities

Excellent attention to details

Demonstrates strong common sense and personal initiative

Ability to follow up on tasks with little or no supervision needed

Ability to speak, understand, and write fluent English

Ability to learn basic knowledge in dental/ortho treatments & process

Knowledge of correct grammar, spelling, and punctuation

Knowledge of organizational filing procedures and systems

Ability to write legibility and work with numbers

Ability to meet deadlines

Ability to work unsupervised

2007年在上海浦东碧云国际社区成立***家以矫正为特色的高端口腔门诊， 四年前在上海长宁区虹桥别墅社区设立了第二家高端齿科机构，今年在闵行区华漕丰尚国际别墅社区建设第三家。
我们整合了国际和国内的最优资源、最先进的医学理念、最先进的仪器设备、***的医生、最细心的护士和最母语服务的前台，务求做到比肩纽约和伦敦诊所的水平。
Puresmile”，中文解释是：“会心的微笑” 。因为我们的理念是希望每一个客人光顾了我们的诊所之后都会非常满意，更感觉到我们对他真诚的关怀，爱心及照顾，从而由心的发出微笑。
    Puresmile始终坚持医疗上追求极致完美，严格的消毒隔离制度，高水准的医疗技术，puresmile先进的管理模式积极创新。Puresmile欲基于上海金桥，虹桥，闵行三店为中心，由国际社区服务对象辐射到上海市民，