上海 [切换城市] 上海招聘上海IT-品管、技术支持及其它招聘上海技术支持/维护工程师招聘

系统应用和技术支持

上海速瑞商务咨询有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:贸易/进出口

职位信息

  • 发布日期:2021-01-12
  • 工作地点:上海
  • 招聘人数:1人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位月薪:15-20万/年
  • 职位类别:技术支持/维护工程师  系统测试

职位描述

Responsibilities:

- To provide front line support and to resolve technical problems in end-users' computing environment and business systems, and to work with vendors to ensure a robust systems infrastructure.

1. ERP system

  • Provide regular ERP training and daily support
  • Assist in ERP change requirement collection
  • Assist in completing functional testing and user acceptance test
  • Support the implementation of new functionalities through the provision of testing, communication, training materials production and training of staff
  • Assist in master data collection and maintenance process
  • Understand users' expectation through pro-active and effective communications.

2. Helpdesk

  • Provide regular Microsoft office suite user training and daily support
  • Provide IT inductions and training for new staff
  • Support daily usage on Emails
  • Rollout desktop hardware & software according to company standard
  • Respond to daily request on hardware & software issue and follow up
  • Ensure anti-virus system works well
  • Monitor health and security for both local & cloud servers
  • Assist in performing system infrastructure projects
  • Work with service providers to ensure the performance of internet/intranet, and phone systems.


Requirements

- Minimum 2 years work experience in helpdesk and application support, trainer experience is an advantage

- Good knowledge in MS Office software

- Knowledge of IT infrastructure service support

Good troubleshooting and analytical skills

Good communication, presentation and training skills

- Good in both oral and written English

公司介绍

Surity was originally established in 2007 as Maxeda Sourcing Asia (MSA), a wholly owned subsidiary of the Maxeda DIY Group, a leading DIY retailer in Benelux. MSA operated as two entities in Ningbo & Hong Kong.In 2011, the business was restructured, leading to the closure of both legal entities, and the opening of our current office in Shanghai.Surity is now an independent Sourcing Services Provider, who partners with retailers to develop and manage their direct Sourcing programs.

联系方式

  • 公司地址:地址:span地铁12号线国际客运中心站