上海招聘

JOB TITLE

Admissions Assistant and Receptionist（招生助理兼前台接待）

KEY RESPONSIBILITIES:

1. Assisting in all aspects of the admissions process.

2. Act as a point of contact for enquiries regarding admission.

3. Conduct school tours for prospective parents.

4. Coordinate admission tests and arrange interviews with academic staff.

5. Track and respond to enquiries; extensive and on-going phone, email, and in-person

communication.

6. Maintain contact and relationships with parents throughout the enrolment process until the

first day of school, providing ongoing support and guidance.

7. Ensure the admission/enrolment process – parental contracts, tuition fee, uniform, bus, lunch–

is handled efficiently and to devise new procedures as necessary.

8. Provide administrative support for on-site admission testing.

9. Maintain the student database system and ensure all data and files are complete and up-to-date.

10. Actively represent LUC in local community with a view to increasing enrolment of high-quality

students.

11. Assist with the organization of open days/mornings and other admissions events.

12. Assist relevant internal parties in maintaining the admissions page of the school website, and

other admissions related technology (WeChat, Engage, etc.).

13. Assist in other admissions related functions and school administrative affairs where required

and applicable.

14. Receive Visitors: Greet visitors appropriately; Determine visitor needs in a professional manner;

Maintain visitor registration; Offer refreshments to visitors where appropriate; Direct visitors

to correct person; Ensure back up when absent from reception desk

15. Answer Phone Calls: Answer and address incoming phone calls in a timely and polite manner;

Clearly determine the purpose of the call; Deal with queries and provide correct information;

Forward calls to appropriate person; Take and deliver messages accurately and completely

16. Monitor Security: Monitor people coming and going through the reception doors; Issue visitor

passes where required; Be aware of and report suspicious activity

17. Financial: Monitor and record admissions’ tuition and fees payments;

18. Clerical: Photocopy and collate documents; Fax documents; File documents accurately; Maintain

equipment and report any malfunctions

19. Organize Meetings: Book meeting room; Inform participants; Set up meeting room with

necessary stationery and equipment; Organize catering for meeting

20. Secretarial Support: Prepare correspondence and documents; Update databases; Organize

mailings; Prepare and maintain spreadsheets; Schedule and follow up on appointments

21. Reception Area Maintenance: Keep reception area clean and neat; Maintain and organize

reading materials.

SKILLS AND REQUIREMENTS

1.Bachelor’s degree or above

2.Proficient in oral and written English and Chinese

3.Minimum 1-2 years of relevant work experience (in Shanghai

preferable)

4.Personal qualities such as drive, enthusiasm, energy, capacity for hard work,

5.resourcefulness

6.The ability to manage an array of responsibilities effectively without

compromising on details and qualities

7.Rigorous approach to problem-solving

8.The ability to prioritise workload and meet deadlines

9.Excellent interpersonal skills and the ability to communicate effectively with

a diverse range of people and in cross-cultural environments

10.Outstanding ability to interact in a positive and friendly way with all

prospective families. Customer service orientation is essential.

11.Technical proficiency and ability to prepare reports in Excel, PowerPoint and

Word

12.Able to work long hours and occasional weekends for events

13.Able to take initiative and complete projects with little supervision

14.Demonstrating practice that represents the LUC values at all times

15.Strong passion for the education industry

16.Personal integrity, accountability and credibility

17.Strong mindset for continuous improvement to meet or exceed expectations.

学校背景：
 The Little Urban Center （LUC）是一家国际双语教育机构，专注于早期儿童的双母语启蒙以及综合国际素质教育。 LUC国际儿童中心创立于2012年，位于上海浦东。利用探究式和互动式双语思维教学体系，中心将双语化的思维引导模式融入所有教学活动中，孩子们通过语言灵活互换以及多元化认知形式，探索自己的世界观。

 LUC不仅拥有英国国际认证的学前双语学校，同时依托美国加州理工学院CCC早期ECSTEM认证资质，借助雄厚的欧美国际教育、国际化教师团队和培训研发体系的资源成立未来成长学苑。

LUC重在面向2-6岁国际家庭以及具有双语教育情怀家庭的儿童，旨在培养早期儿童面向21世纪的国际化核心素养，为他们未来国际化教育以及发展奠定基础。

LUC旗下学校包括:

LUC国际儿童中心是一家英国国际学校理事会（COBIS）成员学校，采用英国早期教育EYFS 体系以及汉学融合的课程，面向国际化家庭以及未来双语教育意向的家庭。 2019年LUC国际儿童中心会在浦东有两家学校。

FGA未来成长学苑，是一家未来学前教育学院。在国际化双语教育体系的基础上，将美国加州理工学院认证的早期STEM课程与美学探索课程融合一体的整合项目制教育学院，课程包括科学、技术、工程、数学、艺术等。

FGA未来成长学院拥有创新的教育思维、理念和众多教育资源，可以为国际化家庭提供***的国际双语教育和跨学科的教学课程。 在这个充满激情和创新精神的地方，我们聚集了各国热爱教育和热爱儿童的专业人士，一起创造未来教育的梦想。

工作挑战与机遇
在LUC，我们拥有：
-    细心周到的员工福利（除国定假期外的圣诞节/寒暑假，丰富的薪酬体系等）；
-    充满爱和信仰的校园文化 （我们追求爱的和谐，有信仰的文化理念）；
-    充满关怀和协作的团队气氛（我们需要合作的团队精神、融洽度，我们既关注过程又注重结果）；
-    专业、勤奋和不断学习的教学发展平台（我们提供良好、公平的职业发展和晋升空间平台）；
-    相互支持和不断提高的双语环境（双语氛围的环境有利于你的语言提升和语境熟识度）；
-    一起成就的美好未来（luc既成就我们的孩子同时共创你我未来）。