上海招聘

l   Meet with customers regularly handling both proactive sales calls and reactive sales leads.

l   Conduct sales activities in a systematic manner by planning in advance according to the set guidelines.

l   Ensure all enquires are handled promptly and efficiently.

l   Meet with in-house guests to build relationship and to obtain guest comments.

l   Meet with key banquet customers to build relationship.

l   Be proactive in obtaining sales leads from various sources such as newspaper, internet, TV etc.

l   Actively share information on guest comments, both positive and negative.

l   Responsible for planning and organizing customer events.

l   To input information related to all accounts into Opera and Marsha S&C.

l   Manage the Opera and Marsha S&C database and ensure all information in the system is up to date.

l   Responsible for setting up plans and actions for each account.

l   Participate in account review and account audit to ensure that all relevant information is obtained for each of the accounts.

l   Prepare Sales Call Reports to record all information on daily sales activities.

l   Coach and counsel associates to ensure timely rectification of performance.

l   Derive own SMART development plan fortify strengths and overcome weaknesses. (SMART = Specific, Measurable, Achievable, Realistic and Timely)

l   Assist in arranging training for other associates and be active in sharing experiences with others.

l   Assist in reviewing the operation procedures regularly and make recommendations on changes to LSOPs

l   Cross sell sister properties when the hotel product does not fit into customers’ requirements or when customers have potential for other properties.

l   Constant communication with market sales, alliance account team and GSOs to discuss on needs of the hotel and to ensure full coverage of all accounts.

l   Make good use of Marriott Rewards as a key sales tool.

l   Work closely with the other sales teams in the cluster to share marketing information, discuss on account servicing issues and cooperation.

l   Assist in preparing periodic reports for record of sales activities and market analysis.

l   Ensure that all sales associates are properly dressed in uniform or business attire and the general appearance are according to the hotel standard.

l   Conducting business accordingly to the Marriott guidelines and local law.

l   Compliance to the standards set up for the sales operation including telephone handling, punctuality, hotel rules, regulations and LSOPs.

JOB SPECIFICATION 职位要求:

Profile of Competency

工作能力:

 ·        Minimum 3 years work experience in the sales & marketing from a sizeable international organization.

·         Knowledge of local market and business practise.

·         Be proactive in identifying leads and covert them into business opportunities.

·         Ability to comply reports as required using appropriate computer software.

·         Good interpersonal skills and listening skills.

·         Ability to analysis different business situations and come up with suggestions on handling the issues.

Ability to communicate effectively with various departments.

Shanghai Marriott Hotel Pudong East is ideally located in Jinqiao Pilot Free Trade Zone, which is also well-known as the “Green City” of Biyun international community. Situated adjacent to a beautiful park and canal, the neighborhood provides a huge variety of restaurants, bars and shops. It is within 15 minutes’ drive of Lujiazui, Waigaoqiao Free Trade Zone and Zhangjiang Hi-tech Park. It is within 20 minutes’ drive of Shanghai Disneyland. Pudong International Airport is 30 kilometers away and a drive of 25 to 30 minutes; Hongqiao International Airport is 26 kilometers away with a drive of 45 minutes. The hotel has 324 stylish guest rooms, 66 apartments, and 4 Food and Beverage outlets of Man Ho Chinese Restaurant, Casalingo Italian Restaurant, all-day-dining Pudong City Bistro and The Lounge. The event facilities feature a magnificent 655 square meters Grand Ballroom and an additional 1,050 square meters of state-of-the-art event space in 10 separate rooms.

上海金桥红枫万豪酒店坐落于金桥进出口加工区，与世界五百强企业总部毗邻而居，与著名的“绿色城市”碧云国际社区交相辉映。酒店毗邻美丽的碧云体育公园及河道，周边社区提供丰富多样的餐馆、酒吧及商场。酒店距离陆家嘴、外高桥自由贸易保税区及张江高科技园区仅15分钟车程，距离上海迪士尼乐园仅20分钟车程，距离浦东国际机场45分钟车程。酒店拥有324间风格现代且典雅的客房及套房，以及66套酒店式公寓，可充分满足商务旅行人士的需求。会议区域总面积逾1,700 平方米，其中包括655平方米的大宴会厅及10个大小各异的会议室，并且均配备有先进的会议设施及设备。独具特色的万豪轩中餐厅、卡萨琳戈意大利餐厅和都会尚膳全日餐厅为广大饕客精选优质食材，提供多种融合东西方特色的美味选择，更加彰显海派文化的海纳百川。