上海招聘

注意：请投递中英文简历或英文简历！

Note: Please submit your resume in English or Chinese& English!

1. Responsibilities: 

 

Business Development: ? Serve as the lead point of contact for all customer account management matters (pitching, proposal, contract development, problem management …) ? Build and maintain strong, long-lasting client relationships ? Negotiate contracts and close agreements to maximize profits ? Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors ? Ensure the timely and successful delivery of our solutions according to customer needs and objectives ? Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders ? Develop new business with existing clients and/or identify areas of improvement to meet sales quotas ? Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) ? Prepare reports on account status ? Collaborate with sales team to identify and grow opportunities within territory ? Assist with challenging client requests or issue escalations as needed 

 

Contract Delivery Management: ? Review customer orders and plan and coordinate delivery activities ? Build positive and productive working relationships with customers for business growth. ? Analyze and troubleshoot delivery issues in a timely fashion. ? Manage a delivery status to ensure timely and accurate customer deliveries. ? Ensure that team maintains high level of competence and operational excellence. ? Serve as primary contact for customer inquiries and concerns. ? Perform customer negotiations for delivery rates. ? Make critical business decisions to meet customer expectations. ? Develop scope and budget for delivery projects 

 

2. Requirements 

 Chinese and English speaking is a must  Proven work experience as an Account Manager, Key Account Manager or relevant role 

 Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)  Experience delivering client-focused solutions to customer needs 

Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail 

Excellent listening, negotiation and presentation abilities 

Strong verbal and written communication skills 

 

 

FPT软件有限公司总部位于越南河内，是一家全球性IT服务与外包企业。母公司FPT公司是一家涉足诸多科技领域的跨国性集团公司。公司成立于1999年，是越南***的软件服务企业，公司2018年的总收益3.7亿美元，共有16000多名员工。FPT软件公司提供的服务涉及了大数据分析，物联网，移动化，云端，嵌入式系统，问答测试，系统更新迁移，服务包执行，应用服务，以及BPO服务等等。公司在全球的16个国家设立了27个分子公司。来自越南的员工为公司贡献了超过80%的劳动力。公司的主要市场包括日本、美国、德国、新加坡、马来西亚、法国和韩国。

FPT Software is a global IT services and outsourcing company headquartered in Hanoi, Vietnam. It is a subsidiary of FPT Corporation, a multinational technology conglomerate. Founded in 1999, it is by 2019 the biggest software services company in Vietnam, with generated revenue in 2018 of $370 million and workforce of 16,000 employees.FPT Software's services includes Analytics, IoT, Mobility, Cloud, Embedded System, Q&A testing, Legacy Migration, Package Implementation, Application Service, and BPO services. It has more than 27 offices in 16 countries. Most of its employees are based in Vietnam, accounting for more than 80% of the work force. Its major markets are Japan, United States, Germany, Singapore, Malaysia, France and South Korea.