上海招聘

Job Description - PCA Sales Supervisor

Location – Shanghai, China

Line Manager – Aftersales Mgr

Salary - tbc, to be discussed with successful candidates

Main Purpose

At Triumph we’re driven to create iconic and authentic motorcycles through bold design and styling, purposeful engineering and genuine passion for the ride.

We strive to create an experience that totally involves the rider and brings the best out of them because their passion is ours.

Real = Who we are

We’re authentic, straightforward, practical and honest. We make real bikes for real riders.

Riding = What we do

We focus on the complete riding experience, the perfect balance of power, handling and style, so that our motorcycles, totally involve the rider and bring out the best in them.

Obsession = How we do it

We’re driven to the point of obsession in making motorcycles, accessories and clothing and providing experiences that reward the passion of every rider.

This role is pivotal in helping Triumph maximise sales and marketing activities at both a national and dealer level for Clothing, Accessories and Parts.

Reporting to the Aftersales Manager and working as a key member of the team, you will be responsible for ensuring that all dealers are sufficiently stocked with all relevant Triumph clothing and accessories, and that they have sufficient skills and knowledge of Triumph products. You will also contribute to central product development, providing market information and product feedback on quality, diversity and price.

Duties and Responsibilities

• Research and analyse market information to help Triumph understand aftersales market in motorcycle industry on parts (P), clothing’s (C) and accessories (A) business in China market, forecasts to better place Triumph in the wholesale and retail market in terms of quality, diversity and price. (Clothing preferred)

PCA wholesale management.

• Be able to manage PCA wholesale from dealer level to UK headquarter and understand wholesale ordering and forward order operation.

• Manage dealer stocking levels, implementing standards, terms and conditions, and ordering processes.

• Understand the process and able to support on: PCA importation / logistic and custom clearance.

PCA retail management

• Support retail sales at both market and dealer level through product marketing and retail operation

• Build on activities to create more ways for customers to get closer to the brand and to experience the range of products, clothing and accessories to attract, win and retain customers.

• Develop plans for dealers to update on a regular basis to improve clothing and accessories retail capacity including new product launch events, end of season sales etc

• Be able to design and apply dealer visual merchandise for PCA sales

• Well understand of Triumph PCA products knowledge to develop and implement trainings to support dealer staff on retail skill and are equipped to up-sell.

• Be able to do data analysis and find out solution to boost retail sales and organise PCA workshop, dealer marketing communication initiatives, facilitating product reviews.

• Work in collaboration with key stakeholders to develop and monitor subsidiary parts clothing and accessories budget, ensure all appropriate subsidiary staff have the requisite knowledge of Triumph products

• Regularly share sales forecasts, product launches and commercial calendars to include in the marketing communications plans and assist in the development and distribution of global marketing communication initiatives on aftersales area.

Person Specification – PCA Sales Supervisor

Qualifications / Professional Status Essential / Desirable

1. Degree qualified in retail merchandise or equivalent experience. E

2. Excellent level of English (written and spoken). E

Skills – who you are

3. Intellectually curious, always looking at best practice and continuous improvement with a proactive approach to problem solving. E

4. An innovative and creative thinker with a proven track record which demonstrates an ability to transform ideas into practice and long term strategy into short and medium term actions and deliverables. E

5. Develops productive working relationships to engage and influence a range of key stakeholders including colleagues, customers, suppliers, partners and others. E

6. Operates an open and honest style, and demonstrates a high regard for moral, ethical and professional principles. E

7. Adaptable and flexible in handling changing circumstances & shifting priorities. E

8. Results-orientated and strives to improve or meet a standard of excellence. E

9. A range of leadership skills that inspire and guides people around a shared vision. E

10. Excellence skill with data analyse and root finding based on the result E Knowledge – what you do

11. Excellent working knowledge of latest market practices and benchmarking how other organisations do similar things in order to achieve improved processes, services and products. E

12. Detailed knowledge of full Triumph product range and pricing structure, including product features and benefits. D 13. Awareness of our brand proposition, and principles and how we use these to create maximum visibility in the marketplace. D

14. Motorcycle PCA retail or Clothing retail business operation and dealership / shop visual merchandise management. E Experience – how you have done it

15. Strong track record of organising and co-ordinating a range of planning, budgeting and reporting activities with varying deadlines. E

16. Experience of budgeting and basic financial management i.e. input into management accounts, creating and updating sales forecasts. E

17. Experience of stock management techniques and order processes. E

18. Proven experience of achieving results in a team environment and managing customer expectations appropriately. E

19. Proven track record of developing and implementing change. E

成立于1902年的凯旋集团在2012年庆祝了其在摩托车制造业从事活动的第110年。二十多年来，位于莱斯特郡的欣克利的凯旋摩托车一直致力于生产将真实的设计、个性、魅力及性能完美融合的标志性的摩托车。
凯旋集团每年生产65000辆摩托车，是英国***的摩托车制造商并且在全世界拥有约620家经销商。
凯旋集团目前在全球拥有约2000名员工，并在英国、北美、法国、德国、西班牙、意大利、日本、瑞典（斯堪的纳维亚半岛）、比荷卢经济联盟、巴西、印度及泰国设有子公司，并且拥有独立分销商的网络。凯旋集团在莱斯特郡的欣克利和泰国设有工厂，且在巴西及印度设有CKD工厂。凯旋中国于2018年成立。