上海招聘

Responsibilities

• Resolve customer receivable issues, disputes, and/or claims with Customer Service and Commercial colleagues by collecting, analyzing, and reviewing client data
• Resolve customer inquiries promptly & accurately, by understanding customer market & needs
• Proactively contact customers for prompt collection or resolution of aged receivables, by regularly collecting & analyzing customer data
• Have a controllership overview of the dunning cycle/letters
• Validate that reports meet risk & financial requirements
• Coordinate Payment Plan proposals, pre-bankruptcy and pre-receivership recoveries, once approved by the risk department
• Guarantee all payments received will be applied in 24hrs
• Ownership of the businesses assigned to manage
• Call customers to identify payments in case not specified
• Register the daily processed productivity
• Support closing areas
• Perform daily invoicing tasks by either sending out invoices via mail, fax, email, or billing through customer’s web-based billing system
• Coordinate with business stakeholders to prepare any non-standard invoices required by the customer
• Perform quality check
• Accurately document information into systems; capturing common issues to reduce reoccurring issues and inquiries.

  

简柏特成立于1997年，其前身为通用电气金融服务有限公司，2005年正式更名为简柏特，并于2007年在纽约证券交易所上市, 交易代码为G。简柏特将强大的IT、分析及流程优化再造的能力相互结合，向企业提供一系列广泛的综合行政管理和行业针对性服务，是全球业务流程及技术管理的领先者。公司共有员工87，000多人，在印度、中国、匈牙利、墨西哥、危地马拉、菲律宾、荷兰、罗马尼亚、西班牙、波兰、南非、摩洛哥和美国等20国家设立了超过74家交付运营中心。

简柏特于2000年进入亚洲市场，至今已经陆续在大连、苏州、佛山、上海、东京、横滨、吉隆坡、新加坡设立了分支机构，员工规模近6000人。公司运用先进的计算机技术和网络通讯手段向位于日本、中国大陆、中国香港、韩国、新加坡等国家和地区的客户提供跨区域，远程的金融保险业的交易处理、财务分析和管理、信息技术支持、客户服务、供应链管理、人力资源管理等业务。

作为诚信为本的人性化公司，我们“褒奖才德兼备，培养精英人才”，提供多种语言和全球化的工作环境及卓越的培训和发展机会，助您充分发挥潜能，与公司共同成长，共同发展，成就未来！

简柏特承诺：您所提供的简历仅用于招聘的用途，将被妥善保管，未经选用或存档期后会被统一销毁。