Technical Support Engineer
上海训合通讯设备有限公司
- 公司规模:少于50人
- 公司性质:民营公司
- 公司行业:计算机服务(系统、数据服务、维修)
职位信息
- 发布日期:2020-12-11
- 工作地点:上海
- 招聘人数:2人
- 工作经验:2年经验
- 学历要求:本科
- 语言要求:英语精通
- 职位月薪:1-1.8万/月
- 职位类别:技术支持/维护工程师
职位描述
Position: IT Technical Support Engineer, Shanghai, China
Company: InnTech IT Solutions, Shanghai, China
InnTech Company Brief:
InnTech ( www.InnTech.cc ), We are a dynamic team of Western and local Chinese IT professionals, Company established in Shanghai year 2009. We help expats and multi-national Companies solve specific and unique IT issues they face while living or doing business in China, we help customers setup IT networks, consolidate IT systems and provide managed IT maintenance services.
We take part in diverse IT technology projects and are up-to-date to latest IT trends. Most of times projects cover new office/new factory IT infrastructure setup and IT systems administration, but very often we attend to more fun projects, example setting up IT infrastructure in a gold mine, or on a cruise ship, or install systems for railway, etc.
you may download the Company brochure www.InnTech.cc/en/InnTechBrief.pdf
As with all professional services firms, our people are our most valuable assets. We value openness, honesty and integrity. We seek and respect such qualities in our staff members. We are always looking for new talents, Chinese and Western.
If you want a unique job in which every day is different, where edge new technology driven projects are at core of business, where you need to make training a constant part of your career development, we welcome you to our team!
Technical Support Engineer, Job Introduction:
We are looking for IT Technical Support Engineers to provide enterprise-level assistance to our customers.
Technical Support Engineer responsibilities include helping customers onsite to install software, troubleshoot computer configuration and applications, resolving network issues, etc. standard office IT environment needs.
Standard IT systems you will see often during this engagement include Microsoft Win10, Microsoft 2016 Server Active Domain, VmWare, Synology NAS, Fortinet firewalls, Fortinet WLAN, Cisco networking, Avaya IPT, HkVsion CCTV, ZkTeco ACS, APC UPS, Structured Cabling management.
You will work in team with other IT engineers and IT consultants, and you will be offered valuable learning opportunities. Due to the rapidly-changing nature of the industry and the skills needed, you'll need to make training a constant part of your career development. This job may be the best school for you to help grow and become a future IT director.
The job is normal work hours, Monday-Friday 9AM-6PM, however you will not be staying a cubicle, but will be free to attend to diverse projects sites in Shanghai area, to offer support to many customers.
Requirements:
The candidates must speak well Chinese Language and be fluent in English.
An excellent candidate must have good technical knowledge and be able to communicate effectively with our customers to understand the problem and explain its solution. You must also be customer-oriented and patient to deal with difficult customers. You will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.
To be qualified for this role, you should hold a degree in Computer Science, Computer systems engineering, Computer systems and networks, or Network Security management.
We welcome specialists certified as Cisco (CCNA, CCNP, CCIE), Microsoft (MCSA, MCSE), CompTIA (A+, Network +), Fortinet Networks Certification Program (FNCP) or with similar diploma.
Our Offer:
We provide a good platform for you to grow in your IT career, to experience and excel with latest IT technologies and systems, to work together with other IT experts, Chinese and foreigners, to meet diverse customers and global projects.
?The basic salary is 10,000-18,000 RMB /month after tax and depending on your skills, and you can make more by helping with business development for engaged projects or bringing in new customers.
We provide work visa support, social taxes, expenses reimbursement and performance bonus.
We are located downtown Shanghai, at 777 Zhong Shan *** Er Road, metro line 7 / line 12, Long Hua Zhong Lu station.
Please send your resume to hr@inntech.cc or call Eva at 61156398 ext. 2209 to arrange an interview. We welcome you to our team! InnTech IT Team Your IT Team in China http://www.inntech.cc
公司介绍
上海训合通讯设备有限公司(INNTECH.cc) 认证为:
>> Avaya在中国的黄金合作伙伴( UC, CC, IPT - Aura )
>> Avaya视频协作技术合作伙伴( *原来 Radvision )
>> 核心总代 Avaya Office IP500 中小企业通讯方案( www.ip-office-500.com )
上海训合通讯设备有限公司也是:
>> Shoretel Champion Partner, 中国***个代理 ( 2009 )
>> LYNC集成解决方案合作伙伴
>> Cisco IP通信,ATP
员工是我们最宝贵的资产,我们力图从不同的途径去发现合适的候选人。欢迎您通过简历和求职信的形式告知我们并在其中注明你的求职目标。我们保证对您的信息严格保密,没有得到您的同意不泄露给外界。
官方网站:http://www.inntech.cc
交通方式:地铁7号线龙华中路站11号出口出站即到。
* 如您接到电话通知面试,请将学历、资格证书、1寸照片、身份证等相关资料随同带上;
联系方式
- Email:hr@inntech.cc
- 公司地址:上海市徐汇区中山南二路777弄1号903室 (邮编:200030)