Operations Manager
格锐博（上海）国际货运代理有限公司
- 公司规模：1000-5000人
- 公司性质：外资(欧美)
- 公司行业：交通/运输/物流
职位信息
- 发布日期：2013-01-15
- 工作地点：上海-黄浦区
- 招聘人数：1
- 工作经验：三年以上
- 学历要求：本科
- 语言要求：英语熟练
普通话熟练 - 职位类别：办事处/分公司/分支机构经理
职位描述
PURPOSE OF JOB:
To effectively plan, organize, monitor, and lead the business activities of a Graebel (Shanghai) Relocation Service Co.; Ltd. in China through revenue growth, P&L accountability, adherence to Graebel policy, and managing office employees to success.
POSITION RESPONSIBILITIES:
1. Meet or exceed planned top line revenue growth
2. Meet or exceed planned Net Promotor Score (NPS)
3. Ensure consistent execution of international and domestic relocation policies, standards, and practices
4. Ensure that the regional office has the right people in the right positions with continuing growth and development of the people for succession planning. Includes hiring, training and performance evaluation of staff.
5. Identify potential new clients or vendors.
7. Perform other essential duties as assigned.
POSITION REQUIREMENTS:
Education: Bachelor's degree in business administration, marketing, finance, or other course of study relating to business management.
Experience: Three (3) or more years of progressively responsible business experience preferably related to the moving & storage industry and/or international forwarding, of which two (2) or more years were in a significant management role over team of people.
Competencies: In-depth problem solving, decisive judgment, business acumen, international relocation industry acumen (preferred), driving for results, customer focus, integrity, managing others, coaching and developing others, organizationally savvy, interpersonal communication.
Computer Skills: Proficient in Microsoft Windows/Office products including: Outlook, Word, PowerPoint and Excel. Ability to learn new computer programs.
MUST APPLY IN ENGLISH
To effectively plan, organize, monitor, and lead the business activities of a Graebel (Shanghai) Relocation Service Co.; Ltd. in China through revenue growth, P&L accountability, adherence to Graebel policy, and managing office employees to success.
POSITION RESPONSIBILITIES:
1. Meet or exceed planned top line revenue growth
2. Meet or exceed planned Net Promotor Score (NPS)
3. Ensure consistent execution of international and domestic relocation policies, standards, and practices
4. Ensure that the regional office has the right people in the right positions with continuing growth and development of the people for succession planning. Includes hiring, training and performance evaluation of staff.
5. Identify potential new clients or vendors.
7. Perform other essential duties as assigned.
POSITION REQUIREMENTS:
Education: Bachelor's degree in business administration, marketing, finance, or other course of study relating to business management.
Experience: Three (3) or more years of progressively responsible business experience preferably related to the moving & storage industry and/or international forwarding, of which two (2) or more years were in a significant management role over team of people.
Competencies: In-depth problem solving, decisive judgment, business acumen, international relocation industry acumen (preferred), driving for results, customer focus, integrity, managing others, coaching and developing others, organizationally savvy, interpersonal communication.
Computer Skills: Proficient in Microsoft Windows/Office products including: Outlook, Word, PowerPoint and Excel. Ability to learn new computer programs.
MUST APPLY IN ENGLISH
公司介绍
Graebel provides moving services in 153 countries across the globe. With offices in Shanghai, Singapore, Prague and the United States, Graebel is able to provide the best customer service experience no matter the time zone. Graebel continues to expand its global reach and is seeking new colleagues in the Shanghai area who share our passion for great customer service and being the best at what we do!