上海 [切换城市] 上海招聘上海客服及技术支持招聘上海售前/售后技术支持工程师招聘

售后工程师

上海熹睿医疗科技有限公司

  • 公司规模:少于50人
  • 公司性质:民营公司
  • 公司行业:医疗设备/器械

职位信息

  • 发布日期:2020-10-22
  • 工作地点:上海-宝山区
  • 招聘人数:4人
  • 工作经验:1年经验
  • 学历要求:大专
  • 职位月薪:4.5-6千/月
  • 职位类别:售前/售后技术支持工程师

职位描述

1、负责区域内移动医疗信息化推车等各产品的维修、巡检等售后服务; 

2、负责区域内移动医疗信息化推车等各产品的送货、安装、调试、技术答疑等工作;

3、负责区域内客户各产品使用、操作培训;

4、填写完善维修报告单、巡检表、故障问题记录单等,同时对各产品的售后情况进行整理并反馈;

5、负责售后相关文档资料制作、存档备份,协助部门负责人完善售后客户档案信息等;

6、协助销售部门进行客户维护工作,及时解决用户的各种售后问题,提高用户满意度 

7、配合销售人员进行售后维保合同续签工作等。 

任职要求:
1
、计算机、电气电子等相关专业、大专及以上学历;
2
、1年及以上工作经历,有计算机或电脑控制的智能设备的售后维修经验优先;
3
、具备计算机网络知识,了解计算机硬件相关技术;
4
、服务意识强,沟通能力强,良好的学习能力、独立工作能力;
5
、工作细致,责任感强,良好的团队精神。

公司介绍

上海熹睿医疗科技有限公司坐落于上海工程技术大学国家大学科技园,是一家在移动医疗、智慧医疗、医疗软件、人工智能、售后服务等领域,集研发、应用、生产、销售、服务于一体的专业化科技型企业。
企业自创立以来,一直致力于医疗行业智能化发展,始终坚持发扬“让客户满意”、“对社会负责”、“促企业发展”为企业宗旨,以“专业”、“专心”、“专注”为立业之本的企业精神,并形成了一套完整的一流的医疗智能化产品和服务体系,为各级医疗机构提供系列的整体解决方案。
产品使用场景涉及门急诊管理、医疗银库管理、手术室更衣区管理、住院部管理、出入院管理、医院内智能消毒等,产品包含智能消毒机器人、移动查房车、移动护理车、移动结算车、护理手持终端、RFID智能腕带、智能输液监控系统、病区护理信息屏系统、病区智能呼叫管理系统、手术室行为管理系统、高值耗材管理系统、移动护理系统、护理管理系统、智能转移床、自助挂号机,诊间报道工作站,自助取单机,医用壁挂显示器,产品已成功应用在上海、北京、江苏、浙江、安徽、山东、福建、广东等省份几十家三级甲等医院、上百家二甲医院、以及老年护理院、高端体检中心、大型康复机构、得到客户普遍认可,广受好评。
同时“人工智能“板块,熹睿医疗以机器人为载体,成功开发了室内大面积高效率的环境消毒机器人,应用于医疗机构日常消毒服务,并率先在医疗行业批量部署应用。
 Shanghai Xirui Medical Technology Co., Ltd. is located in the National University Science Park of Shanghai University of Engineering and Technology. It is a company integrating R&D, application, production, sales and service in the fields of mobile medicine, smart medicine, medical software, artificial intelligence and after-sales service. Of professional science and technology enterprises.
 Since its establishment, the company has been committed to the intelligent development of the medical industry, always adhering to the "customer satisfaction", "responsible to the society", "promoting enterprise development" as the corporate purpose, "professional", "attentive", "focus" For the entrepreneurial spirit of establishing a business, and forming a complete set of first-class medical intelligent products and service system, providing a series of overall solutions for medical institutions at all levels.
 The product usage scenarios involve outpatient emergency management, medical bank management, operating room dressing area management, inpatient department management, discharge and admission management, and intelligent disinfection in the hospital. The products include intelligent disinfection robots, mobile rounds, mobile care vehicles, and mobile settlement Car, nursing handheld terminal, RFID smart wristband, intelligent infusion monitoring system, ward care information screen system, ward intelligent call management system, operating room behavior management system, high-value consumables management system, mobile care system, care management system, Intelligent transfer bed, self-service registration machine, clinic report workstation, self-service stand-alone machine, and medical wall-mounted display. The products have been successfully applied in dozens of third-class Class A provinces in Shanghai, Beijing, Jiangsu, Zhejiang, Anhui, Shandong, Fujian, Guangdong, etc. Hospitals, hundreds of second-class hospitals, elderly care centers, high-end medical examination centers, and large-scale rehabilitation institutions have been widely recognized by customers and are well received.
 At the same time, in the "Artificial Intelligence" section, Xirui Medical has successfully developed a large-area indoor high-efficiency environmental disinfection robot with a robot as a carrier. It is applied to daily disinfection services in medical institutions and is the first to be deployed in batches in the medical industry.

联系方式

  • 公司地址:地址:span沪太路2999弄1号楼5层508室