上海招聘

Role & Responsibility:
-- This role is to support GTS Ops Cash transaction processing and plays the role as team head to supervise/monitor all team related tasks.
-- RBS policy required duty segregation and duly control for payment processing where this role will majority play the "second checker" function.
-- The role required most senior staff that must having rich knowledge and experience on RMB business processing, be able to lead the team independently, closely monitor team staff's performance, provide coaching/training to all team staffs and arrange job rotation, handle client's expectation, risk review and audit inspection, be responsible for all team related project/product/system and ensure fully comply with both internal/external policy.
Achieve required standard in terms of quality and quantity of output in day-to-day operations, which includes:Cash transaction verification; Outward remittance verification; Inwards remittance verification; RMB deposit verification; Loan payment verification; Cheque payment/collection processing; BAD/CAD collections processing; Important blank voucher control; RMB deposit reservation settlement; Day end reconciliation;Nostro/sundry a/c reconciliation.
-- To improve effectiveness of team by reducing complexity of current operating model and increasing standardization of processes / platforms;
-- To ongoing update the operational procedure and internal control policy to timely reflect the business change/system enhancement and new product implementation;
-- To work with regional/local product/IT to deliver and implement an efficient, business aligned support model in daily processing;
-- To maintain a good relationship with both front/middle office units and trying to keep the high rating in Tr*im survey for payment and collection aspects;
-- To work with system support and local IT to identify the incidents/open issues and gets the resolution as high priority;
-- To join new cash product discussion, UAT testing and implementation;
-- To manage client's expectation on service quality and handle client's compliant;
-- To improve people engagement in various events to build up strong sense of belonging;
-- To promote productivity / efficiency enhancement, cost-saving initiatives and risk mitigates at or above current service level. Identify new opportunities with other Ops/Services areas or Group Functions to achieve cost savings, risk mitigation, productivity enhancements;
-- Utilize risk management tools to mitigate operation and compliance risk. Ensure team is full adherence to all business related audit and regulatory requirements. Minimize operational errors / losses related to Cash and payment function;
-- To achieve satisfactory audit results from regulators / Central Bank on related matters;
-- To conduct requirements / orders from local regulators which relate to C&P Ops roles and responsibilities in line with internal policy and external regulation;
-- To ensure adequate BCM plans are in place and timely updated; Maintenance of Business Continuity / Disaster Recovery Plans and performance of all tests;
-- To lead team on providing better support to all stakeholders and implementation of new tasks / projects assigned to C&P;
-- To review and endorse statistics and management reports and local regulatory reports;
-- To provide coaching and trainings to team members and arrange job rotation.

Qualification:
-- At least 10 years relevant experience with a foreign bank
-- Including 8-9 years working experience in Cash & Payment Ops preferable with RMB business experience and at least 5 years team management experience
-- Extensive knowledge of core banking / product / operations & working knowledge of technology & process management
-- University degree or above
-- Good interpersonal skill and management skill
-- Good command of both spoken & written English
-- High responsible and diligent attitude
-- Strong knowledge and concept in cash products
-- Strong IT stills especially in Microsoft Excel

苏格兰皇家银行集团
苏格兰皇家银行集团是一家大型国际性银行及金融服务公司，其总部位于爱丁堡，为英国、欧洲、中东、美洲及亚洲的3000多万客户提供服务。

苏格兰皇家银行集团通过旗下两大主要机构苏格兰皇家银行、国民西敏寺银行及一系列知名品牌包括公民金融集团, Charter One, 厄斯特银行, 顾资, Direct Line及Churchill为个人、商业、大型公司及金融机构客户提供全方位的产品和服务。

苏格兰皇家银行环球银行及市场部
苏格兰皇家银行环球银行及市场部(GBM)是全球许多大型公司, 金融机构客户的重要银行合作伙伴, 能提供包括债务股权市场、资金及投资产品在内的一系列金融产品和金融咨询服务。环球银行及市场部注重与客户的长期合作关系和卓越的全球产品执行能力, 其业务遍及美洲、欧洲、中东、非洲以及亚太地区。

环球资金及贸易融资服务部
苏格兰皇家银行是环球资金及贸易融资服务领域的佼佼者，一直以来都致力于为公司及机构客户提供服务。我行的环球资金及贸易融资服务在国际支付领域跻身世界前五，在38个国家开展业务的同时，更通过跨行合作拥有广泛网络。我们将在亚洲加大发展力度，以满足区域内全球性、地区性及当地客户的需求，一如既往地致力于成为世界领先的资金及贸易融资业务提供商。我们的业务主要由三块组成：全球现金及流动性资产管理、国际贸易服务和商业收购以及银行卡业务。

苏格兰皇家银行在中国
苏格兰皇家银行是一家全球领先的银行，在包括中国在内的11个核心亚洲市场提供批发银行、投资银行、现金管理及贸易融资和私人银行业务。凭借着其在中国超过一个世纪的发展，苏格兰皇家银行为国内外金融机构和大型公司及机构客户提供全方位的批发银行服务。我们拥有一支由经验丰富的国际银行家组成的团队，为客户提供一系列国际领先的金融产品，包括我们屡获殊荣的外汇服务。主要产品包括：公司贷款、跨境IPO承销/批股、市场（货币、利率、固定收入、货币市场及股权）、收购与兼并咨询、企业风险控制方案、现金管理及贸易融资。

同时，苏格兰皇家银行还在中国建立了多家非银行类金融业务平台，包括一家信托公司（拥有苏州信托19.99的股份），一家期货公司（拥有银河期货16.68%的股份）和一家全资拥有并具内地法人资格的租赁公司。这些非银行类金融平台进一步增强了苏格兰皇家银行为客户提供全面的批发银行产品及服务的能力。


RBS Group
The RBS Group is a large international banking and financial services company. Headquartered in Edinburgh, the Group operates in the United Kingdom, Europe, the Middle East, the Americas and Asia, serving over 30 million customers.

The Group provides a wide range of products and services to personal, commercial and large corporate and institutional customers through its two principal subsidiaries, The Royal Bank of Scotland and NatWest, as well as through a number of other well-known brands including, Citizens, Charter One, Ulster Bank, Coutts, Direct Line and Churchill.

RBS Global Banking & Markets (GBM)
RBS Global Banking & Markets (GBM) division is a leading banking partner to major corporations, financial institutions clients around the world. GBM provides an extensive range of debt and equity markets, treasury and investor products, and financial advisory services. The division focuses on long-term customer relationships and excellence in global product execution. GBM is active in the Americas, EMEA and Asia Pacific.

Global Transaction Services (GTS)
RBS is a leader in the provision of transaction banking services to corporate and institutional clients. Global Transaction Services (GTS) is a global top-five business for international payments, with on ground presence in over 38 countries, as well as a vast network of partner bank agreements. We will continue to be a leading global transaction bank, with a significant presence in Asia supporting global, regional and local clients across the region. The business comprises of three key areas: global cash and liquidity management, global trade services and merchant acquiring and commercial cards.


RBS in China
RBS is a leading global wholesale and investment bank, transaction and private bank in Asia Pacific with a significant presence in 11 markets, including core markets such as China. With more than a century’s presence in China, RBS provides comprehensive wholesale banking services to financial institutes, major corporate and institutional clients from both within the country and elsewhere in the world. Our expanded team of experienced international bankers bring to clients a range of world-class financial products, including our award winning foreign exchange services. Core products that are on offer include: Corporate Lending, Cross Border IPO Underwriting/Share Placement, Markets (currency, interest rates, fixed income, money market and equity), M&A Advisory, Corporate Risk Solution, Cash Management and Trade Finance.

RBS has also built multiple non-banking business platforms including a Trust JV (19.99% ownership in Suzhou Trust), a Futures JV (16.68% ownership in Galaxy Futures) and a wholly owned/locally incorporated leasing company. These non-banking platforms further enhances RBS’ ability to provide comprehensive wholesale banking products/services to its clients.