上海招聘

NES Global Talent - Established in 1978, NES Global Talent is an award winning manpower specialist that has placed over 70 different nationalities into 69 countries across the Oil and Gas, Power, Construction and Infrastructure, Life Sciences, Manufacturing and IT sectors worldwide. We provide guaranteed staffing solutions, sourced from a global talent pool by a dedicated, discipline specific team of over 500 consultants.

It’s people that deliver projects and with over 45 offices in 28 countries across Europe, Africa, the Americas, Asia, Australia and the Middle East, we have access to the best talent wherever it may be in the world. NES Global Talent can offer a full range of staffing solutions: Contract, Permanent (Direct) Hire, Managed Solutions, contingency and project-based, or a fully outsourced service. These services are complemented by an industry leading support service and mobility package to ensure clients keep hold of the top talent in a compliant manner for as long as they need it.

Job Title - Assignment Support Coordinator

Role Specific Functional Competencies

Office Administration

?Communicates with relevant agencies to produce travel itineraries for business directors and employee events

?Assists in planning and arranging events, including organizing catering

?Handles expenses and billing cycles

?Manages reception area and looks after visitors

?Answers phone calls and transfers them as necessary

?Drafts, formats, and prints relevant documents

?Maintains stock lists and orders office supplies as needed

?Manages staff/Contractors expense requests

?Assists in purchase orders and invoicing

?Manages outgoing post and records data on special deliveries

Contractor Management

? Manages the contractor pre-mobilisation and onboarding processes, ensuring tasks are completed within the appropriate timeframes and approvals sent via the relevant manager and payroll team

?) Provides effective global mobility administrative support for contractor relocations

? Tracks progress of all processes during the placement lifecycle by setting up tasks on Bullhorn or maintaining and updating spreadsheets, ensuring these are adhered to compliantly

? Proficient in utilising relevant clients’ ATS systems, such as IQN and Fieldglass, as required

? Promptly liaises with third party providers during the onboarding process, to organise medical checks, for example

? Builds and maintains rapport with the contractor during the onboarding process and throughout the lifecycle of the placement ensuring the most appropriate communication methods are used

? Remains abreast of all process and legislative changes communicated by the Commercial team or Assignment Support team manager

? Manages and logs queries sent to the shared mailbox in a timely manner and prioritises these accordingly

? Demonstrates team work to achieve all area/discipline/client demands to ensure consistency of service

? Manages the offboarding process and ensures placements are closed on Bullhorn and department forecasts are up to date in a timely manner to minimise the Company’s exposure to risk

? Proactively assists consultants by obtaining project information or potential leads from contractors

Reporting

? Accurately produces and delivers weekly reports via DMCC to facilitate and track regional contractor status

? Follows up on issues that the reports flag up when appropriate and works with relevant consultant to resolve, for example, contractors whose placements have expired

? Produces ad hoc reports via DMCC or populates spreadsheets to support the business with client requests, for example, rates breakdowns

Communication and Escalation

? Effectively works with other support teams, for example, Commercial, Payroll and Travel, to ensure the contractor end to end process runs efficiently

? Ensures the contractor experience is positive through delivering a good level of service and prompt response times

? Supports and works with other regional Assignment Support teams where there is overlap

? Understands when to escalate any potential issues to Assignment Support Team Leader or Manager

? Identifies and feeds back any Bullhorn issues to the relevant consultant

? Appropriately notifies Team Manager of any delays with work due to fluctuations in volumes if this may affect service delivery

? Proactively researches any visa or mobilization requirements if contractor is being placed in a new region

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