上海招聘

Contact Center Service and Sales Premier Relationship Manager – Retail Remote 1 Shanghai HSBC China -（职位编号：0000DUF2）

Retail Banking and Wealth Management (RBWM)
Retail Bank and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.
We are currently seeking an experienced professional to join our team.
In this role, you will:
- To directly manage a portfolio of Premier clients,such as EBS, HML, dormant and build quality customer relationship via professional service and needs fulfillment over Contact Centre platform (Virtual Relationship Manager)
- To support Premier International Manager in delivering up-to-standard business requirement, customer satisfaction and quality control
- To grow NNM (net new money) of customers via main focus in liabilities, Foreign Exchange and Wealth Management product
- To deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.

职位要求：
To be successful in the role, you should meet the following requirements:
? Bachelor degree holder
? Above 1 year working experience in Banking, Good communication and selling skills ,Contact Center experience (including Inbound and Outbound) is a plus
? Good understanding of Retail Banking & Wealth Management products / services
? Good spoken & written English and Mandarin
? Well organized and detail oriented
? Hard working and efficient working attitude
You’ll achieve more when you join HSBC.
www.hsbc.com.cn/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /RW/*
Issued by HSBC Bank (China) Company Limited

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