上海招聘

岗位职责:

Who we are

Farfetch is unlike anything in the world of fashion and technology.
Our mission: to revolutionise the way the world shops.
To do it, we need innovators. People who challenge convention and dare to dream.
We’ve gone from a start-up to a billion dollar business. But we’re not done yet. Far from it.
Be bold.
Be brilliant.
Together, we can be extraordinary

We have rapidly grown into a truly global company since our launch in 2008 and we’re continuing to grow. Our family now includes partner boutiques and brands across Europe, North and South America and Asia; we demonstrate our ‘Think Global’ value in everything we do.

We are a global team of over 2,400 people and have offices based in Shanghai, Hong Kong, Tokyo, London, New York, L.A., Porto, Guimar？es, Lisbon, Sao Paulo & Moscow. Our Shanghai office was opened in 2015 with 3 people and we are now 140+ and growing.

We are a company with an entrepreneurial spirit and innovative culture. We are positive, passionate and live our values: Be Human, Be Brilliant, Todos Juntos, Be Revolutionary, Think Global and Amaze Customers day to day.

The Team:

Together, our client-obsessed team create an unrivalled, personalised shopping experience in the luxury fashion industry. We understand the international world of luxury fashion and lifestyle, and use this to provide an elite service focussed on earning heart share of our clients.

One of our priorities is to increase the spending power of an existing client book along with engaging new clients, while developing potential clients. We approach every opportunity with innovation and develop loyalty through an understanding of personal style, lifestyle needs and brand/product preferences.


The Role:

You’ll be responsible for leading a team of Private Client Stylists, who value the relationships they build with our most valuable clients, motivating them to achieve and exceed individual sales and company commercial targets. Your team will contribute to our growth and ambition to be the number one luxury fashion player. In this role, you’ll develop a unique skillset as you partner with functional leaders to design and implement the Farfetch Private Client strategy, aiming to engage and drive customer loyalty. Through a variety of engagement and selling activities, you’ll ensure a seamless, exceptional luxury shopping experience for our top tier customers.

The ideal profile is someone with strong commercial acumen, a deep knowledge of luxury fashion, and experience of managing sales turnover. You’ll have the capability to develop strategies and actions to enable the achievement of sales targets, but most importantly, you’ll be a natural leader, committed to developing and motivating your team to create a high performance culture.

What You’ll do:
● You’ll collaborate with the Director of Sales to translate the department strategy into operational and tactical plans, to be executed by your team.
● You’ll analyse, manage and review selling activity and KPI’s (including but not limited to sales reports, client books, client acquisitions) for your team and region, continuously reviewing performance against set objectives, identifying potential efficiency improvements and determining solutions for at-risk areas.
● You’ll build, lead, motivate and develop your team, providing guidance and direction to help improve their sales techniques and clienteling with new, existing and lapsed Private Clients, to grow and retain our top clients.
● You’ll manage the commission reporting of your team to the People team, ensuring accuracy and timely payment processing.
● You’ll partner with functional leaders and teams on acquisition strategies, brand collaborations and partnerships to identify new business opportunities to aggressively grow our Private Client portfolio.
● You’ll keep abreast of competitor Private Client sales strategies, updating the team to identify learning opportunities.
● You’ll organize and host client engagement activities (e.g. meals, events, styling appointments, shopping experiences, etc.) within your assigned geographic region.
● You’ll attend brand events to aid business development and act as a Farfetch brand ambassador.
● You’ll define and manage budgets for your areas, controlling associated costs.
● You’ll take the lead on projects, as and when required.

任职资格:

Who You Are:
● You’ll have proven experience in luxury fashion sales in a global organisation, with a proven track record of exceeding sales targets, and motivating a team to exceed targets.
● You’ll have experience of contributing to, and executing on, business strategy to achieve overall organisation goals.
● You’ll ideally have an intermediate understanding of basic marketing and events.
● You’ll be a natural leader with experience of people management, coaching and developing a team to build a high performance culture.
● You’ll have deep knowledge of current, international fashion trends, fashion designers and products, and the wants and needs of luxury customers.
● You’ll bring an existing strong client book, with an elite list of clients.
● You’ll ideally have experience of managing projects to deliver on time, in scope and budget.
● You’ll have excellent commercial and financial acumen, and an ability to understand and interpret analytics and financials into recommendations
● You’ll be a problem solver with an ability to turn a challenge into a solution to maximise opportunity
● You’ll have excellent written and verbal communication etiquette in our local language and English; a second language is advantageous.
● You’ll be comfortable with ambiguity, adopting a flexible approach.
● You’ll have strong computer literacy and an understanding of the digital world.


We appreciate all applicants, but only selected candidates will be contacted by us. We assure you of confidential treatment of your application.

Farfetch Limited 是一个立足于时尚奢侈品行业的全球领先科技平台，旨在将品牌、买手与时尚爱好者紧密连结起来。 2007 年，出于对时尚的热爱，José Neves 先生创立 Farfetch，并于次年将其发布上线。作为一个全球时尚电商平台，我们与来自 50 多个国家的 1200 多个人气品牌、买手店以及商场紧密合作，精选优质时尚单品，送至 190 多个国家的顾客手中。让全球时尚爱好者足不出户，即可选购海量奢品，尽享一站式购物体验。

此外，Farfetch 还通过 Farfetch Platform Solutions 服务为企业客户提供电商和技术解决方案；旗下的伦敦时装精品零售商 Browns 和美国潮牌寄售交易平台 Stadium Goods 为消费者提供更多时尚奢侈品购物选择；New Guards 平台则助力孵化多个全球时尚品牌。Farfetch 还积极投入到创新研发当中，不仅推出增强零售项目 —— Store of the Future 未来商店，还为时尚奢侈品行业研发核心技术、策划商业方案和提供服务。