上海招聘

Why to have this position?

This is an exciting opportunity for a technical expert who would like to step up, take ownership of the global competence development in his expertise area, create learning offers, share knowledge and experience to support our service colleagues in learning, and by doing this further become a true technical master.

We are looking for a passionate person, natural communicator, with a digital mindset who thrives on developing excellent technical support competences in the customer centers when it comes to our high end tightening products, CVI3, battery tools, CONNECT and the future related products. If you have tech spirit and high level of energy, a strong interest in interacting with people and experiencing other cultures, if you are a person with a passion to develop others and see them grow, with a strong believe that ”everybody can learn and develop” then you are just the right person for this challenge.

You are the ambassador of our current and future portfolio of electric tightening solution for the Desoutter Service division globally. You will become the connection point between R&D and Marketing of the product company and the Service Business Line Managers and Operation Managers in the different customer centers. Your mission is to ensure that the knowledge is sufficiently rolled out in all customer centers by using all modern training ways and our master trainer network so that we have the most competent people in the field for providing service for the above solutions.

You will drive this through the alignment of rollout activities, the creation of material for classroom, video, webex, online, and self-learning trainings and by running training sessions. As the above solutions have an agile update cycle, you will be responsible to keep the information up to date and engage the customer centers to use it to have up-to-date knowledge in the field.

What will you do?

- Own the competence development globally for our electric tightening solutions

- Create and keep up-to-date the training material for different training channels in accordance with the World Class Trainings Service standards and in cooperation with the R&D department and the product manager of the product company

- Create certifications for your product range

- Perform competence development activities in cooperation with the Global Competence Development Team.

- Perform service trainings in customer centers

- Provide technical advice and coordination for the key projects worldwide

- Support service technicians in product questions

- Be a partner for technical and rollout questions for our product company in Nantes and support them in testing new products

- Participate actively in the development of service products for tightening solutions

- Support the product company in maintaining their knowledge base with best practices from your experience

- Keep your knowledge up-to-date by participating in product installations worldwide

Why this is for you?

- You are proud of being an expert in Desoutter tightening solutions with profound knowledge in the deployment, maintenance, usage and troubleshooting of solutions, and you have experience in

？ CVI3 eco system

- CVI3 controller

- CVI3 software suite

- CVI3 cable tools

- CVI3 battery tools

？ CONNECT

？ PivotWare

？ Workstations

？ Wired and wireless networks

？ Ticketing systems

？ Tightening strategies

- You enjoy communicating to people cross all levels in an organization and you like to travel globally

- You love to spread your knowledge and experience to others.

- You have a good command of MS Office and SharePoint, speak, and write fluently in English.

- Having a background in field activity is of advantage, as well as knowledge of network and fieldbus

Personality Requirements

We are looking for topflight people who are:

Collaborative: You are interactive, enjoy developing your network; you actively take contact with people to learn from their unique and diverse competences and perspectives, and share your own knowledge and experience.

Open-minded: You are flexible and global-minded. Passionate about learning and exploring new things; you adapt quickly to new situations and opportunities. You are excited to find new ways, perspectives and ideas.

Resourceful: You are proactive and always looking for a better way, using the resources at hand. You actively make things happen and embrace modern technology and the opportunities this offers.

Entrepreneurial: You take responsibility and are results driven. Curious by nature, you thrive on discovering new and practical ways to solve real issue and show persistency in seeing things through to get results.

Country and city description

Shanghai Desoutter office

Additional information

This is a full time position that requires extensive travel.

You will report to the CPS Global Operations Manager

The position applies to local terms and conditions.

The company

Chicago Pneumatic Tools is a division within Atlas Copco’s Industrial Technique business area. Home to a number of strong brands, the division markets assembly and removal tools, together with solutions across manufacturing , airspace and land transportation, light assembly, energy production, vehicle maintenance and general industries worldwide. The division is headquartered in France. More information is available on .

For the right candidate, we have much to offer you:

We are a global and profitable and sustainable company, a market leader in our segment, with innovation very much at the center of everything we do.

Our customer centric working environment is very much open and transparent. We strongly believe that with freedom comes accountability, with diversity comes success and with collaboration comes results.

We are proud of our attractive career offer, which alongside challenging and purposeful jobs, encourages international assignments through our open internal job market and offers multiple career tracks, together with many valuable opportunities for training and development.