Customer Service Representative
中智上海经济技术合作有限公司
- 公司规模:10000人以上
- 公司性质:国企
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2019-06-27
- 工作地点:上海
- 招聘人数:若干人
- 工作经验:无工作经验
- 学历要求:招若干人
- 语言要求:不限
- 职位月薪:0.8-1万/月
- 职位类别:客服专员/助理
职位描述
Job Responsibilities
? 1st player Direct Sales hotline handling.
? Support line manager to setup the Direct Sales hotline platform operation and promotion annual plan and execute promotion campaigns, manage promotion calendar and integrate with other DS platforms to achieve KPI.
? Support DS team to setup the customer service plan including the SOP with supervising the 3rd party operation vendors for execution.
? Coordinate with revenue and sales team, execute the DS product and price plan.
? Traffic monitoring and user behavior tracking to support line manager generate analysis to enhance DS platforms conversion and user experience.
? Manage and keep good relationship with DS agency and other third party partners.
Job Requirements
? College or above degree is preferred.
? Minimum one year working experience in customer services, cruise travel or Hotel industry.
? Good communicative skills and sense of Sales, as well as can work under pressure.
? Strong team cooperation spirit and teamwork ability.
? Work on week days and rest on weekends.
职能类别: 客服专员/助理
公司介绍
联系方式
- Email:resume@ciicsh.com
- 公司地址:港汇大厦