上海 [切换城市] 上海招聘上海银行招聘上海资产评估/分析招聘

KYC Operations Section Lead

花旗银行(中国)有限公司

  • 公司规模:5000-10000人
  • 公司性质:外资(欧美)
  • 公司行业:银行

职位信息

  • 发布日期:2019-11-28
  • 工作地点:上海-浦东新区
  • 招聘人数:1人
  • 工作经验:无工作经验
  • 学历要求:招1人
  • 语言要求:不限
  • 职位类别:资产评估/分析

职位描述

Job Purpose:

 

ISG KYC is a client contact/front office support / control function within ICG responsible for the approval process of the KYC record within Citi’s KYC risk management programme.

The unit is responsible for ensuring compliance with both local regulatory requirements and Citigroup standards for Anti-Money Laundering (AML). 

 

Job Background/Context:

 

The successful candidate will be responsible for managing country teams and ensuring strategic oversight, operational discipline and excellence and 100% timely completion of records. The candidate will assist the Operations Manager in exercising leadership over the department

 

Key Responsibilities

  • Support the Operations Manager in leading a team of Client Executives processing KYC renewals
  • Provide a point of contact for escalation cases as assigned by the Operations Manager and be a visible and active partner with internal business clients requiring attention to their records population
  • Track and review aging of inventory of records, leveraging available MIS to take actions to address delays or peaks and troughs in volumes
  • Support senior case managers in queue management
  • Add additional focus to quality reviews ensuring all quality feedback is used, communicated and actions taken to reduce rework
  • Partner with Coverage and Compliance leads ensuring a sense of urgency to deliver on the operational goal of 100% on time renewal
  • Point of escalation for Team being responsible for operational results 
  • Manage relationships with Coverage teams and Compliance for the region
  • Work with Operations Manager on goal setting, performance management planning/implementation and one to ones
  • Collaborate with coverage and compliance teams globally in the completion of the KYC Record
  • Ensure that maker-checker processes are observed with appropriate controls. Ensure quality and coaching needs for team are identified and addressed
  • Communicate and coordinate with regional and global senior management as well as partners from coverage, compliance, legal, risk, and operations for various products
  • Champion process design and management for department
  • Oversight for adherence with Citi and regulatory policies and procedures as well as operational discipline, standards, controls & processes
  • Management of ad-hoc departmental projects as assigned
  • Maintain a workforce with capability to execute flawlessly
  • Work with Operations Manager to develop team members in line with versatility matrix & team needs

Developmental Value:

  • Great opportunity to gain experience in People Management; Risk Management and Process Management, with a high degree of visibility within the unit and to senior regional and global management teams as well as ICG stakeholders
  • Ability to influence client satisfaction by driving and leading a team tasked with prompt completion of KYC records with minimal rework

Person Specification:

 

Knowledge/Experience:

  • 2-5 years’ experience in banking or financial services
  • 3-5 years people management experience
  • Experience in control/risk or Compliance (AML/KYC) function (an advantage)
  • Knowledge and experience of the technologies and processes used in Citi
  • Knowledge of AML policies and regulatory requirements an advantage 
  • Considerable experience of dealing with senior management in a multi-function environment 

Skills:

  • Leadership and Motivational skills
  • Innovation and change management
  • Process re-engineering and improvement
  • Excellent communication skills – ability to communicate at all levels within the organisation
  • Change management and implementation
  • Excellent people management experience
  • Excellent oral and written communication skills
  • Proficient use of  Microsoft Applications (Word, Excel, Access, PowerPoint, Visio, Project)
  • Project Management Skills
  • MIS and metrics and efficiency analysis skills

Qualifications:

  • University degree in Business/Finance, Math, Economics, Law

Competencies:

  • Ability to work well under pressure and tight time frames
  • Accuracy and strong attention to detail
  • Ability to multitask and prioritize
  • Minimum supervision with self-directed, project management skills
  • Strong organizational and planning
  • Pro-active, flexible, have good organizational skills and must be team player
  • Ability to work in a dynamic environment

职能类别:资产评估/分析

公司介绍

About Citi China
Citi first established an office in China in May 1902, in Shanghai. On 2nd April, 2007, Citibank (China) Co., Ltd. was officially launched as one of the first foreign banks locally incorporated in China. On 23rd April, 2007, Citibank (China) Co., Ltd. became one of the first foreign banks to offer RMB services to Chinese residents.
Citi currently has branches and sub-branches in Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin, Chengdu, Chongqing, Hangzhou, Nanjing, Guiyang, Wuxi, Changsha and Dalian, operating and offering corporate banking business as well as consumer banking business.
关于花旗中国

花旗在中国的历史可追溯至一九零二年五月。2007年4月2日,作为首批成功转制本地法人银行的外资银行,花旗银行(中国)有限公司正式成立。2007年4月23日,花旗银行(中国)有限公司成为首批正式对中国境内公民开展人民币业务的外资银行之一。

目前,花旗银行(中国)分别在北京、上海、广州、深圳、天津、成都、重庆、杭州、南京、贵阳、无锡、长沙和大连设有分支行,开展企业银行业务和零售银行业务。

Our business is expanding rapidly and we are looking for highly qualified, ambitious individuals wishing to progress to the highest levels of their personal career development in Citibank.
We provide challenging and rewarding career opportunities with the vacancy:

The successful candidate will be provided with superior career development opportunities and a competitive remuneration package. If you are interested in being considered for the position please send your CV ( in English & Chinese) to us.
严正声明:
花旗银行(中国)有限公司(包括其任何分支机构,以下简称“花旗银行”)在招聘过程中不会向任何应聘者收取报名费、中介费或手续费等任何费用,亦从未授权任何代理机构或个人代表花旗银行收取该等费用;
应聘者如遇到冒用花旗银行发布的招聘信息,或对招聘信息有任何疑问,请通过查询花旗银行英文招聘网站**********************/careersection/2/jobsearch.ftl?lang=en或中文招聘网站**********************/careersection/2/jobsearch.ftl?lang=zh-CN 进行核对确认;花旗银行在此提醒各求职者在查阅招聘信息时注意辨别真伪,谨防上当受骗;对于非花旗银行发布招聘信息所导致的任何后果,花旗银行将不予承担任何责任;
对于未经花旗银行正式授权而以花旗银行的名义发布虚假招聘信息的任何机构及个人,花旗银行将保留追究其法律责任的权利。

联系方式

  • 公司地址:地址:span花园石桥路33号花旗集团大厦