上海招聘

Retail Operations Manager

 

Responsibilities:

？ Plan district objectives with Manager District Operations

？ Plan regional objectives with Sr. Director Retail Operations

？ Plan actions plans to reach targeted KPI’s Management

？ Take full ownership of the region and its commercial success

？ Plan and prioritize structured store visits to maximize the regional performance

？ Manage delivery of own retail KPI’s (qualitative and quantitative) in his/her region

？ Ensure proper in-store Brand execution, according to established standards and directives, in all stores within the region

？ Pro-actively analyse sell-through figures and develop action plans with Manager District Operations to achieve productivity and image targets

？ Ensure compliance with established policies, procedures, initiatives and directives Financial

？ Manage and deliver own retail financial KPI’s System and Processes

？ Manage own retail KPI’s and tracking/reporting systems.

？ Ensure operational system efficiency and training.HR Management

？ Create a high-performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance Position Strictly Confidential

？ Ensure compliance to established HR policies and procedures

？ Recommend structural or human changes in store in order to achieve sales and brand targets

？ Coordinate with Manager District Operations/Store managers on staff recruitment, retention and development.

？ Coordinate with HR on relevant HR projects like internal referral, performance review, succession planning, etc.Training and Development

？ Identify and recommend training & development needs for own retail concept store

？ Coach the District Operations Manager to increase their district sales, productivity and profitability

？ Own succession planning for the region and district

？ Ensure quality & efficiency of training within concept store KPI Own retail concept store business KPI’s Image/consumers satisfaction KPIs. Staff turnover and satisfaction KPI’s Experience / Skills Required Minimum 2years experience in regional management Competencies / Attributes

 

Requirements:

？ Excellent organizational skills

？ Strong management skills

？ Excellent interpersonal/communication skills

？ Results oriented

？ Consumer service oriented

？ Team player

？ Able to multi-task Knowledge / Experience

？ Minimum of 3 to 5 years’ experience in a retail multinational company Educational Background

？ University Degree or strong retail store management experience PC/Language/Other Skills

？ English fluency and Mandarin fluency

？ High level knowledge and skills in Microsoft products

？ Strong presentation skills

About Williams

Williams is Asia’s boutique staffing experts and has 40 years of experience in the art and science of helping build effective teams.

By devoting individual attention to each client and delivering results with speed and accuracy, Williams now has offices in Hong Kong, Singapore, and Shanghai, offering permanent recruitment, temporary and seasonal hires, and contract recruitment all across Asia. Markets covered include consumer retail, finance, industrial, and technology.