上海招聘

I.GENERAL SUMMARY

Seasoned HR professional, responsible for responding to employees and managers regarding complex and sensitive issues. Specific responsibilities may include providing guidance regarding interpretation of policies and programs, employee counseling, equal employment opportunity, disability services, labor relations and/or new employee orientation. Investigates employee complaints and disputes, and recommends the company's response. Educates new and current employees on employee relations issues and performance management policies and processes. Liaises with legal department and other experts to effectively deal with possible conflicts related to employment practices.

II.SPECIFIC DUTIES

1. Advises and counsels employees regarding a broad range of complex employee relations inquiries and HR policies and processes
2. Coaches and counsels managers on employee relations issues, including assistance with administering Performance Improvement Plans and Corrective Action Plans
3. Handles most aspects of involuntary terminations for employees
4. Conducts investigations into employee or manager complaints that are escalated from MyHR Advisors
5. Responds to inquiries from employees, former employees, managers, vendors and applicants that have been escalated from MyHR Advisory team members or HR business partners
6. Performs employee relations administration activities, focuses on solution delivery of an exceptional experience for nearly 4,000 eBay Inc. employees in the region
7. Delivers high levels of performance and service excellence
8. Conducts investigations into employee or manager complaints and recommends the company's response
9. Responsible for keeping appraised of regional legal and regulatory issues that affect employment and recommending appropriate modifications to existing policy and practices as needed
10. Derives relevant management implications from inquiries to identify key insights across the business and relates these observations and potential solutions to supervisor, who interfaces with HR and business leaders
11. Partners with MyHR Advisors in the region and with MyHR Consultant colleagues in other regional centers as needed
12. Liaises with Legal, HRBPs, and Centers of Expertise (e.g. Compensation, Benefits, Staffing and Learning & Organization Development) as needed
13. Responsible for implementing necessary policy and process changes in partnership with legal team
14. Responsible for keeping appraised of regional legal and regulatory issues that affect employment
15. Depending on region or country supported, may be responsible to manage Works Council activities
16. Could be asked to perform exit interviews with terminated employees

REQUIRED PERFORMANCE

• Demonstrates the highest degree of integrity and discretion.
• Performance is evaluated against the ability to make judgment calls, the ability to make sound decision, a desire to make decisions, displaying a heightened level of accountability, demonstrating a sense of responsibility, confidentiality and professionalism.
• Meets or exceeds all published standards measured monthly and YTD.
• Thrives in a team environment, demonstrates a positive attitude, and embodies the core values of eBay, Inc.
• Communicates appropriately with all levels of employees, managers, vendors and former employees.

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