上海招聘

职位描述：

1）调研和分析车联网运营模式和商业模式的变化，制定公司级别的车联网运营规划（包括和对接部门的运营协调），并推进落地实施，提升客户粘性，扩大运营价值，提高客户满意度。

？ 用户服务流程

？ 用户满意度

？ 产品组合打包与定价

？ 产品续约

？ 整车业务支持

Reserch and analysis the trends of
telematics industry business and operation model, define company level
telematics operaiton plan (incl coordination with related groups/departmens),
tracking requirment, to ensure the plan could be implemented successfully,
enhance the customers' loyalty, enlarge the operational value and improve customers'
satisfaction rate.

？   Customers'
service process

？   Customers'
satisfaction rate

？   Service
portfolio and pricing

？   Service
renewal

？   Vehicle
service support

2）从运营的角度参与产品定义，包括但不限于安全安防， OTA升级，出行服务、信息娱乐、IOT等。

To define the product from a operational
perspective, including but not limited to security and safety, OTA Upgrading,
Travel Services, Infotainment and entertainment, IOT and etc.

3）通过研究市场发展趋势，制定年度运营计划/运营战略及产品组合策略

By studying the market trends to develop annual
operational plan, strategy and service portfolio strategy.

4）制定车联网宣传策略，扩大车联网服务影响力，提升车联网服务品牌美誉度

To define the telematics publicity
strategy, expand the influence of telematics service, and enhance the brand
reputation of telematics services.

5）团队建设能力：持续培养车联网运营团队，提升产品运营能力

To build and develop the team: continuously
develop the connected vehicle operation team and enhance their skills and
abilities.

职位要求：

1）8年以上工作经验

2）丰富的市场洞察能力和业务/服务/产品运营能力

3）熟悉车联网行业业务和相关产品与技术

4）优秀沟通协作能力，有自我驱动的工作态度

5）有新能源车企车联网运营经验优先

6）有大型互联网服务运营经验优先

Job Requirements:

1）More than 8 years
working experience.

2）To have an
abundant market insight and business/service/product operational capability.

3）Be familiar with
connected vehicle business and related products, services and technologies.

4）To have an
outstanding communication and collaboration capability, be self-motivated.

5）To have a rich
connected vehicles operational experience in any new energy OEM is preferred.

6）To have a rich
large-scale Internet service operational experience is preferred.

华人运通是一家专注于未来智能交通产业的创新型出行科技公司，以智能汽车、智捷交通、智慧城市“三智”为战略布局。

华人运通主张“以人为本”，从人性化需求出发，依托人性化智慧，以研发创领智能出行技术为基础，从新能源智能汽车的开发和产业化出发，布局智捷交通，并以此为入口为构建智慧城市做贡献，改变人类未来出行。

华人运通最具前瞻性业务布局将聚焦五大板块：全新智能汽车的开发与制造；车辆、充电网络及能源的共享；车联网IoV及先进开放的自动驾驶技术；支持智捷交通的延伸；参与智慧城市的开发和构建。并结合数字化运营服务平台（Digital House），来支持华人运通在智慧城市中众多业务板块的发展。