Service and Connectivity Manager
大众汽车(中国)投资有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:汽车
职位信息
- 发布日期:2019-06-04
- 工作地点:北京
- 招聘人数:1人
- 工作经验:无工作经验
- 学历要求:本科
- 职位类别:客服经理
职位描述
Position: Service and Connectivity Manager
Division/Department: Volkswagen China Passenger Cars Brand/e-Mobility and Connectivity
Location: Beijing
Your Responsibilities:
- Manage complex connectivity and plan/ coordinate/ track & trace tasks in an agile project environment
- Coordinate different business units are involved in the ideation/ production development/ operations process (manage potential target conflicts)
- Organize cross-company and cross-functional workshops to derive connectivity solutions that meet Chinese market requirements and ensure appropriate time to market
- Drive competitiveness of service portfolio throughout the product life cycle
- Ensure positive long-term business relationships among VW Group and Joint Ventures (JV)
- Special tasks/ ad hoc reports to CEO and Head of Connectivity CHN
Our Requirements:
Necessary education:
- Master degree in economics/ business informatics, e.g. information system research; additional management degree is beneficial
- Comprehensive expertise in vehicle-related IT (ideally within VW Group) and/or connected products/ internet of things, e.g. top specialist (e.g. PhD degree in developing/ integrating IT solutions/ reputable IT expertise (e.g. technical talks on several congresses, publications etc.)
- Managing experience as a team lead (> 5 years) in car-related IT development and/or strategy/ business development, marketing and sales background is a plus
Personal skills:
- Strong strategic, analytical and technical skills
- High degree of self-initiative and entrepreneurship
- Ability to grasp the big picture and manage technical details at the same time
- High ability to balance conflicts (e.g. on the strategic, cultural, technical level)
- Strong interdisciplinary communication (includes IT specialists, technical departments and top management)
Working experience (in years):
- 10 years working experience with (international) background in
- Comprehensive expertise regarding IT-development, especially regarding implementation of consumer and innovation trends, ideally regarding Chinese market
- In-depth understanding of vehicle-related connectivity services/ telematic products
- Extensive experience in project and program management and implementing/ driving challenging cross-organizational and/or cross-company innovation projects (strategic, operational)
- Familiarity with committees and decision making processes at Volkswagen Group; Network within Volkswagen Group, especially WOB, VGC (cross brand and cross division) and JVs
- Managing complex challenges/ decisions that significantly influence business performance including conflicting strategic/ technical issues from important/ crucial business partners such as Joint Ventures and Volkswagen Group
- 5+ years leadership experience within innovative IT development
- Comprehensive expertise regarding IT-market development, consumer and innovation trends, ideally regarding Chinese market
- Proven ability to proactively approach business/process goals within a given framework and develop, specify and implement strategies and/or guidelines for execution at the operational level (new, complex methods/ technologies within novel and uncertain context)
- Self-dependent decisions within a roughly defined management and technology framework
- Proven ability to take responsibility for > 5 subordinated specialist/ consultants from different domains (operative and strategic tasks) and ability to be jointly responsible for achieving defined business goals and the outcome
Remarks (Language, IT Knowledge, Certificates etc.):
- Strong command of English (and German)
- Chinese is a plus
- Strong MS Office skills
Join us and become a part of the Volkswagen Family - We are looking forward to welcome you on board!
Please send your application in English to: Career@volkswagen.com.cn with subject "channel name (where you find this job posting) - applicant name - current company - current position- applied position".
职能类别: 客服经理
公司介绍
Volkswagen Group China
Volkswagen Group is one of the earliest and most successful international partners of China’s automobile industry. The Group has grown together with China’s auto industry, overcoming many challenges and achieving significant growths, during the 30 years’ partnership with China.
As early as 1978, Volkswagen Group started contacts with China. The first Santana was produced in Shanghai in April 1983. In October 1984, Shanghai Volkswagen Corporation Ltd, the first joint venture of Volkswagen Group in China, laid foundation in Shanghai. In February 1991, FAW-Volkswagen Corporation Ltd was established in Changchun, creating Volkswagen Group’s second joint venture in China.
The business scope of Volkswagen Group in China includes the production, sales and services of complete vehicles and parts, such as engines and transmissions. All of the Group auto brands — including Volkswagen, Audi, SKODA, SEAT, Bentley, Bugatti, Lamborghini, Porsche, Ducati, Volkswagen Commercial Vehicles, Scania and MAN — have a business presence in China through Volkswagen Group China and its subsidiaries.
Volkswagen Group is one of the earliest and most successful international partners of China’s automobile industry. The Group has grown together with China’s auto industry, overcoming many challenges and achieving significant growths, during the 30 years’ partnership with China.
As early as 1978, Volkswagen Group started contacts with China. The first Santana was produced in Shanghai in April 1983. In October 1984, Shanghai Volkswagen Corporation Ltd, the first joint venture of Volkswagen Group in China, laid foundation in Shanghai. In February 1991, FAW-Volkswagen Corporation Ltd was established in Changchun, creating Volkswagen Group’s second joint venture in China.
The business scope of Volkswagen Group in China includes the production, sales and services of complete vehicles and parts, such as engines and transmissions. All of the Group auto brands — including Volkswagen, Audi, SKODA, SEAT, Bentley, Bugatti, Lamborghini, Porsche, Ducati, Volkswagen Commercial Vehicles, Scania and MAN — have a business presence in China through Volkswagen Group China and its subsidiaries.
联系方式
- Email:manhr@man-china.com
- 公司地址:地址:span朝阳区