呼叫中心高级专员/主管
上海美速医医院管理有限公司
- 公司规模：少于50人
- 公司性质：外资（欧美）
- 公司行业：医疗/护理/卫生
职位信息
- 发布日期：2019-02-24
- 工作地点：上海-静安区
- 招聘人数：1人
- 工作经验：2年经验
- 学历要求：本科
- 职位月薪：0.6-1万/月
- 职位类别：咨询热线/呼叫中心服务人员
职位描述
- 处理客人的电话邮件及咨询
- 为病人做预约
- 根据客人的消费需要推荐会员卡
- 充分理解公司的市场活动并根据客人需要推广
- 处理领导分配的其他任务
任职资格：
- 大学毕业学士学位以上
- 英语说写流利，并善于沟通者优先考虑
- 电脑操作熟练
- 2年以上高端医疗电话寻呼中心工作经验
- 熟悉国际高端医疗商业保险和直付流程
- 声音甜美，有亲和力
- 较好的组织能力和学习能力
- 善于沟通和处理人际关系
- 具有团队合作精神
职能类别： 咨询热线/呼叫中心服务人员
公司介绍
FastMed China
Company Culture
Culture is the environment we create to engage our patients and each other. Our culture is a key to our success and your happiness within the Company. Every interaction must utilize our SMILE philosophy. By engaging our guests and each other with this philosophy, our hope is to create an atmosphere where everyone feels uplifted and motivated to always do the right thing. Our Company’s SMILE philosophy is based upon one of our core values, “Patients’ Needs First”. We must strive to deliver exceptional patient family experiences through effective communication and excellent service and care each and every time.
Mission Statement
To positively impact the lives of our Patients and their families.
Core Values
FUN – Celebrating Success and Embracing our Culture
ACCOUNTABILITY – Owning Quality, Compliance and Results
SERVICE – Providing a great patient experience at each point of contact
TEAM – Achieving Excellence Together
Mantra
One Team. One FastMed.
Company Culture
Culture is the environment we create to engage our patients and each other. Our culture is a key to our success and your happiness within the Company. Every interaction must utilize our SMILE philosophy. By engaging our guests and each other with this philosophy, our hope is to create an atmosphere where everyone feels uplifted and motivated to always do the right thing. Our Company’s SMILE philosophy is based upon one of our core values, “Patients’ Needs First”. We must strive to deliver exceptional patient family experiences through effective communication and excellent service and care each and every time.
Mission Statement
To positively impact the lives of our Patients and their families.
Core Values
FUN – Celebrating Success and Embracing our Culture
ACCOUNTABILITY – Owning Quality, Compliance and Results
SERVICE – Providing a great patient experience at each point of contact
TEAM – Achieving Excellence Together
Mantra
One Team. One FastMed.
联系方式
- 公司地址：地址：span静安寺附近