上海招聘

• Communicate with customers via phone, fax, and email

• Process customer orders for parts and repair service

• Process purchase order to corporate and record ETD

• Create and distribute quotations of parts and repair service

• Invoice parts and service repair orders

• Track customer calls, complaints, orders, & shipments

• Follow up on past due customer orders and manage delivery expectations

• Support Field Service Engineers with service visits, spare parts inventory, and quoting

• Update and maintain CRM and ERP database

• Handle import, export and custom clearance

• Return Parts according to the standard RMA procedure

• Collect payment and tracking AR

• Handle warranty process and record quality issue

• FSE & public tools management

• Inventory management and keep the parts stock accuracy

• Reporting support , eg : uncompleted service report/FSE consignment report etc

• Other works assigned by mgr

                                  

Communicate with customers via phone, fax, and email

• Process customer orders for parts and repair service

• Process purchase order to corporate and record ETD

• Create and distribute quotations of parts and repair service

• Invoice parts and service repair orders

• Track customer calls, complaints, orders, & shipments

• Follow up on past due customer orders and manage delivery expectations

• Support Field Service Engineers with service visits, spare parts inventory, and quoting

• Update and maintain CRM and ERP database

• Handle import, export and custom clearance

• Return Parts according to the standard RMA procedure

• Collect payment and tracking AR

• Handle warranty process and record quality issue

• FSE & public tools management

• Inventory management and keep the parts stock accuracy

• Reporting support , eg : uncompleted service report/FSE consignment report etc

• Other works assigned by mgr

                                  

Brand background introduction:

Alpha Technologies, a Roper Technologies company (NYSE: ROP) is dedicated to working closely with clients and industries to improve and enable performance, value, and safety to consumers. As the recognized leader in rubber and polymer rheology testing, Alpha continues to innovate and advance with best in class testing solutions.

Roper是一家年收入达52亿美元的多元化技术公司。Roper的业务包括为细分市场设计和开发软件，提供工程产品和解决方案。我们强大的运营能力使我们能够将终端市场潜力转化为有利的增长和现金流，从而为我们的投资者创造价值。Roper股票在纽约证券交易所上市，股票代码为ROP，是标准普尔500指数，财富1000指数和罗素1000指数的成分股。

上海儒博贸易有限公司负责Roper产品在中国的销售与服务。
Roper is a diversified technology company with annual revenues of $5.2 billion. Roper operates businesses that design and develop software (both license and software-as-a-service) and engineered products and solutions for a variety of niche end markets. Our strong operating capabilities enable us to convert end-market potential into profitable growth and cash flow in order to create value for our investors. Roper is a component of the S&P 500, Fortune 1000 and Russell 1000 Indexes and trades on the New York Stock Exchange under the symbol ROP.

Shanghai Roper Industries Trading Co., Ltd. is responsible for sales and service of Roper products in China.