上海招聘

• Assist Head of Sales and Operations to enhance organizational and leadership development of the Company through formulating and recommending directions, anticipating the training needs of the brand, deploying and cultivating a positive organizational learning culture.
• Responsible for formulating training plans, ensure the effectiveness of training policies and processes to support organizational learning to achieve Company’s expectations and corporate objective.
• Implement and evaluate classroom and field training programs to build a professional and effective customer service and retail sales team.
• Direct and drive excellence in professional training for the sales team, such as new hire orientation, product and leadership skills training and re-training, etc.
• Monitor overall quality of field service coaching delivery at shop level to ensure that the sales team’s customer service, consulting techniques and business focus are consistent with mission of business units.
• Assist in presentation at seminars or members’ events as required.

1、协助销售和运营经理通过制定店铺员工的培训和发展方向，提高公司的组织和领导力发展，预测品牌的培训需求，部署和培养积极的学习文化。

2、根据公司发展需求、市场行情制定培训计划、制作培训课件、落实培训任务

3、实施和评估课堂和现场培训项目，建立专业、有效的客户服务和零售销售团队。指导新老员工手法、产品知识学习，针对新产品、新技术进行培训。

4、指导和推动销售团队的专业培训，总结和反馈培训效果，持续提高培训的时效性。

5、负责产品答疑、敏感处理、信息收集等工作，及时与平行部门沟通。后期需要开发和组织实施内部员工的培训方案，制定合理的培训流程。

6、完成领导交办的其他工作任务和相关部门协同事项。

Requirements

• Higher Diploma or above in Business Management / Training and Development or related disciplines.
• At least 5 years of experience in strategic training and organization development, preferably in the Beauty / Luxury / hospitality / FMCG or related retail sector.
• Excellent knowledge of competency related development interventions and a strong business partnering orientation will be key success.
• Able to work independently and persistent in achieving goals of business units.
• Must be able to work under pressure and be service-oriented with good interpersonal skills and presentation skills.
• Highly self-motivated, committed and resourceful with experience in the implementation of People Developer Standards.
• Proficiency in English & Mandarin, written and spoken.
• Computer literate in MS Office, especially in PowerPoint.
• Immediate available is preferred.

1、本科或以上学历，商业管理、培训或相关专业。

2、形象气质良好，10年以上知名品牌化妆品行业培训工作经验，或在奢侈品、星级酒店相关零售行业。

3、独立的课程开发能力、演讲授课能力，丰富的培训授课经验,和大型市场推广活动组织经验。

4、能够在压力下工作，丰富的团队管理经验，能够规划和指引团队完成培训目标。

5、积极进取，良好沟通协作能力和职业素养。

6、熟练使用英语，适应短期出差。

7、有零售业工作经验者优先考虑

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