销售行政管理高级助理
中美联泰大都会人寿保险有限公司上海分公司
- 公司规模:150-500人
- 公司性质:合资
- 公司行业:保险
职位信息
- 发布日期:2019-02-20
- 工作地点:上海-虹口区
- 招聘人数:1人
- 工作经验:2年经验
- 学历要求:大专
- 职位月薪:6-8千/月
- 职位类别:销售助理
职位描述
负责分公司直销行销渠道相关行政事务,与公司后台各部门紧密合作,及时沟通协调解决各类事项
1. 新契约/保全/客服及合作方行政的交接
1)按照公司既定流程,与新契/保全及客服保持紧密联系,确保在规定时效内完成保单数据传输,状态变更传输或申请,保单查询及修改,及时帮助销售团队追踪保单;
1. communication with new contract/policy service/customer service and partners' administration departments
1) maintain close contact with new contract/policy service and customer service departments in line with the company's established process to ensure transmission of policy data, status change transmission or application, policy inquiry and modification within prescribed time, and help sales team keep track of policies in a timely manner;
2)按公司400及项目转办单工作流程和时效及时处理并督促销售团队处理工单及回访问题件,以确保客户利益,防止客户投诉
2) process and oversee sales team's processing form and questions identified in the return visits in line with the company's 400 and project transfer workflow and schedule to safeguard customers' interests and prevent customer complaints
2. 职场管理
1)根据电销职场的需求,职场布置/业绩板更新,以满足销售团队营造销售氛围的需求;
2. Workplace management
1) workplace design/performance board update in line with tele-marketing workplace requirements to meet requirements in tele-marketing atmosphere for sales team
2)库房管理,详细记录电销中心中物品出库入库,以使电销中心的相关资产如微波炉、耳麦、投影仪、笔记本电脑等得到妥善管理,避免遗失;
2) warehouse management - detailed recording of flow of items in tele-marketing center's warehouse to ensure that related assets (microwave stove, headsets, projector, laptops)in tele-marketing center are properly managed to prevent loss
3)协助现场主管管理好职场安控,如现场信息、坐席规范等,以达成合作方的要求,确保电销中心信息安全、环境安全;
3) assist site manager to ensure workplace safety and security, such as site information and call agent standardization, so as to meet partner's requirements and ensure information and environment security in tele-marketing center
3. 行政事务
1)完成电销中心竞赛费用、人员出差等报销工作,以便现场竞赛奖励及时兑现;
2)完成定期的办公用品、饮用水、XW奖品等相关物品的申请
3)完成电销中心销售人员的考勤登记、统计,以确保销售人员全勤奖计算正确;
4)完成新人入职电销现场的一些引领工作;
3. Administrative affairs
1)reimbursements for expenses of contests and business trips in tele-marketing center so that rewards for contest winners can be given on site in a timely manner
2)requisition for items such as office supplies, water coolers and XW prizes on a regular basis
3)attendence registration and statistics of sales staff in tele-marketing center to ensure correctness of full attendence bonus given to sales persons
4)orientation for new hires in tele-marketing center
4. 由主管交待的其他事宜。
4. other tasks assigned by leaders
职能类别: 销售助理
公司介绍
中方股东
上海联和投资有限公司作为上海市国资委下属的国有独资投资公司,始终围绕“战略新兴产业投融资平台”、“科创成果转化孵化功能平台”两大定位,重点聚焦信息技术、能源和智能制造、生命健康、现代服务等领域,在推动战略性新兴产业发展,加快前沿科技成果转化等方面充分发挥了引领作用,成为国资国企参与上海科创中心建设的重要平台。
美方股东
美国大都会集团(NYSE: MET)是全球化的金融服务公司,旗下拥有众多分公司和联营公司,提供保险、年金、员工福利和资产管理,以帮助个人和机构客户应对瞬息万变的世界。美国大都会集团成立于 1868 年,目前在全球超过 40 个市场开展业务,在美国、日本、拉丁美洲、亚洲、欧洲及中东占据着市场重要地位。如需了解更多信息,请访问 www.metlife.com。
Sino-US United MetLife Insurance Company Limited (MetLife) was incorporated as a joint venture company by a subsidiary of MetLife, Inc. and Shanghai Alliance Investment Ltd. (SAIL). Relying on the MetLife companies' abundant experience in the insurance industry and SAIL's profound expertise in the Chinese market, MetLife is committed to providing credible and professional insurance solutions for consumers in China. In nearly thirty Chinese cities, MetLife offers life,health,accidental and annuities insurance products to individuals through its multidimensional channels, including career agency, bank partners, and direct & digital marketing. For more information about MetLife China, please visit the official website at www.metlife.com.cn.
About SAIL
Shanghai Alliance Investment Ltd. (SAIL) is a state-owned investment company affiliated to Shanghai National Capital Bureau, devoted to become the platform of “investing and financing strategic emerging industries”, and “transforming and incubating scientific and technological achievements”. Focusing on fields of information technology, energy resources, intelligent manufacturing, life health, modern services, etc., SAIL plays a leading role in promoting the development of strategic emerging industries and accelerating the transformation of cutting-edge science and technology achievements, and has become an important platform for state-owned capital and enterprises to participate in the construction of Shanghai Science and Technology Innovation Center.
About MetLife
MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates (“MetLife”), is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Japan, Latin America, Asia, Europe and the Middle East. For more information, visit www.metlife.com.
联系方式
- 公司地址:和平区大沽北路与徐州道交口天津万通中心