上海招聘

Purpose of the function:
? To secure that IKEA Product Quality requirements are fulfilled every day with the overall goal to
always increase the number of "Happy Customers".
? To continuously contribute to the development of IKEA business by initiating more efficient, Production
methods, Packaging solutions and utilization of Raw material.
Assignments:
Secure at all time the Product Quality Requirements.
? Complete and correct documentation is received, understood, communicated to and fulfilled by the
supplier in all details. Approved samples available.
? Production Risk Assessment done and process control implemented.
? The product is tested, approved and documented.
? Zero series and First delivery inspection completed and approved.
? Evaluating potential new supplier's production facilities and Quality system.
? Support the supplier to implement and maintain Quality Systems (ISQAP)/IKEA working methods.
? Communicate and secure changes in product requirements, production changes and working
methods.
Work proactively to improve Customer Experienced Product Quality and solve Quality problems with the
highest sense of urgency.
? Review the customer's perceived quality and initiate actions and follow up on the corrective actions.
? Regular follow up and feedback to the supplier regarding quality performance.
? Follow up of Product Quality and production processes at the supplier facility.
Support the technical development of New Products and start of running products at new suppliers.
? Secure the technical/quality aspects in New product development at the suppliers.
? Secure the Quality requirements when running products are moved to or from a supplier.
? Make suggestions of product adaptations and implement the decided Product Adaptations.
? Gather and convey previous product and production experiences to suppliers.
Actively contribute to improvements and participate in Projects, including Production Processes, Packaging,
and Product changes.
? Actively search for and propose more efficient production processes.
? Actively search for and propose better and less costly materials and production techniques.
? Lead Product and Production adaptation.
? Support the supplier in Technical improvements that will result in better working condition (fulfilment
IWAY) in production and/or reduced negative Environmental impact from the operations. (CO2)
COMPETENCE PROFILE Per Stenmark June 2008
Measurements
? Customer Experienced Product Quality (when applicable).
? Claims and Action Time.
? Customer returns, (Product defects and Handling damages).
? Number of projects delivered in time. (As defined in contract review)
? Cost savings accomplished. (% cost reductions landed store.)
? Supplier Survey
Competence
Knowledge
? A very good knowledge of the product requirements, standards and test methods.
? A good knowledge of production processes and materials.
? Understanding of Quality management systems.
? Understanding of IWAY.
? Knowledge in auditing techniques and analysis of suppliers working methods and performance.
? Aware of the IKEA strategies and trading area goals and action plans.
? A good understanding of the IKEA culture, values and rules.
? Understand the IKEA range offer and our customer's demands and expectations.
? Very good in English language both written and spoken.
? Good computer software and systems skills.
Motivation / Capabilities
The Technician is:
? Capable of leading the assigned issues in the entire supply chain, between the suppliers and IKEA of
Sweden as well as in the Purchasing team.
? Improvement driven with a "hands on" practical approach to the work.
? Actively searching for information and is continuously learning from good examples and failures.
? She/He has a good ability/interest to establish good professional relationships/communication with
suppliers and colleagues in IKEA.
? Customer focused in her/his daily work.
? Working according to and shares the IKEA culture

The IKEA story began in 1943 in the small village of Agunnaryd in Sweden, when founder Ingvar Kamprad was just 17. Since then, the IKEA Group has grown into a major retail experience with 123,000 co-workers in 25 countries/territories generating annual sales of more than 21.5 billion euros.
 
Below are some key facts and figures about the IKEA Group:

At the end of the 2009 financial year, there were 267 IKEA Group stores in 25 countries stocking everything for home furnishing under one roof. Last year IKEA stores welcomed 590 million visitors gaining inspiration from our displays which show IKEA products in actual room settings.

IKEA has 31 trading service offices in 26 countries. This allows us to be close to our suppliers - about 1,220 in 55 countries - so we can monitor production, test new ideas, negotiate prices and check quality while keeping an eye on social and working conditions.

IKEA has 28 distribution centres and 11 customer distribution centres in 16 countries. Using flat packs, transporting goods where possible by rail and sea, and utilising fuel-saving techniques allows us to be cost-effective and environmentally friendly.

The IKEA Group has 123,000 co-workers spread across functions such as purchasing, distribution, whole-sale, range, retail, support functions and the Swedwood Group.

Today's IKEA range consists of 9,500 home furnishing articles, designed to be functional and good looking but at a low price. Each item is developed by IKEA of Sweden, which is also responsible for giving each product its unique name, such as BILLY and KLIPPAN.